Great service, clean, and courteous. Very friendly. This was an annual check and a piece was broken. They had it on the truck and repaired it that day. Highly recommend.
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Seth did a great job. He was very knowledgeable and quickly diagnosed our issue.
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This is my second house that I am using Westin air for servicing, and not just annual HVAC inspections and cleaning. My first house only had one air vent in a large furnished basement. It caused problems. They added more circulation without touching the cosmetics. My 2nd house needs more circulation in the basement due to moisture in the summer. There air no water leaks in the walls to fix. Just stale, moist air forcing me to run the dehumidifier. Their pricing is reasonable for the work and the cost savings from the electric bill is worth it.
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The technicians quickly diagnosed the problem and fix our unit
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Westin still has a 5 star rating with me, though the fact that Westin canceled out original appointment and was late on the rescheduled appointment puts that opinion in jepordy.
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I'm very satisfied with Weston air. I complement their sales person who came to out home and the office person for her attention. The installation crew was excellent.
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I am very pleased with our service from Westin Air. They are very accommodating to crazy schedules as well.
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Westin Air is one of the most easy to deal with service company I have dealt with in a long time. From the front office staff to the service team everyone is friendly and professional and are very responsive to any question or concern I have had. They stand behind the products they represent and are very easy to deal with. I had a new HVAC system installed about a year ago and have had multiple issues within this time period. Seth my service tech came out and spent numerous hours diagnosing and eventually fixing the problem so I can defiantly say they stand behind the products.
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Seth arrived within the window and performed annual maintenance on two furnace units. He was courteous while in the home, performed his work timely and made sure to point out items that needed my attention. I have used Westin a number of times over the past year for various properties and have always felt they provided a good service that is reliable and honest. I would recommend Westin to anyone looking for service on their heating/air systems.
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Install two replacement high voltage fuses for the hot water generator and flow center 10a glass buss (Waterfurnace premier control board) Reconnect flow center high voltage power to the correct fused relay circuit of the water furnace premier control board Run test system in cooling mode to test flow center antifreeze fluid level Refill two-three gallons freshwater into QT non-pressurized flow center Suspect ground loop has micro or pinhole leaks. Antifreeze level is down since May Recommend homeowner inspect and refill every 1 to 3 months
Water furnace Envision NDV064 package geothermal system is running in fair condition considering a leaky pressurized ground loop system currently running just above 0 psi that also has one of two float center pumps locked up.. the heavy alcohol antifreeze has a on-site reservoir that is full but not pressurized. Recommend homeowner consider upgrading to new non-pressurized 2 pump flow center. Homeowners original complaint of airflow light flashing and intermittent no cooling throughout the summer was addressed with Waterfurnace tech support for assistance. Tech support explained that airflow lights can be triggered falsely and are a nuisance in water furnace Envision equipment brought forth by older technology. Tech support advised turning dip switch 3-3 to the left to stop sensing for RPM. And explained that if a real problem exists a different service code will appear such as high\low pressure or freezing. Air filter is on schedule quarterly with homeowner but does currently appe
Install an adjust OEM replacement motor shiv and A belt Cooling system tune up maintenance and cleaning Water flush micro channel condenser coil Test fan motor power supply Follow up running refrigerant pressure test after recharge one month ago, pressures are perfectly within balance post cleaning Disassemble clean and flush drain assembly trap All equipment is running in very good condition and ready for the remainder of Summer
Full system ultraviolet dye and electronic leak search produced the same results as one month ago however this time upon arrival the system was confirmed with low refrigerant pressure AND a visible oily sludgy discharge dripping on the armaflex of the water lines below the refrigerant King valves inside the split Geo in the basement and was saturated and wet and had to be removed for inspections today Micro leak gel could not detect or pinpoint the leak Electronic testing alerted every time Recharge to full capacity with 1+lb clean recycled r410a Recommend replacing both split system King valves with recovery and reuse of the existing refrigerant 3/4 CPVC drain in attic need a drain trap installed and the threaded mail fitting inthe coil drain pan needs replaced. Seth will prepare estimate with jp after confirming availability of the parts
Upon arrival found compressor would not start up. Inspected terminals and they’re melted and not repairable. Replacement compressor not available for unit. Unfortunately unit needs to be replaced. Furnace 21” Plenum 26”
Performed diagnostic on a 10yr old American standard AC Complaint that system cannot keep up on hot days, temperature increases despite system running non-stop Trane clean effects electronic air cleaner is OK Blower is OK Found a piece of plywood on top of the condenser causing it to recirculate hot air back into itself Removed plywood Condenser coil 100% plugged with lint and/or pollen Washed Condenser coil Allowed system to run and balance out. System low on refrigerant Spec is 10⁰ subcool +/-3⁰ Actual subcool was 0⁰ Added 1lb of R410a Added leak sealant with dye System now running 11⁰ subcool Signed up for maintenance plan Counted today as the cooling maintenance visit, so did not charge for Condenser cleaning. System is operating within factory specifications at this time.
Checked Mitsubishi mini split Set fan to high and turned the Setpoint down to 62⁰ Got a 23⁰ split across the indoor coil Water was running steadily from the drain line outside Outdoor coil is clean Indoor coil is clean
Rheem 3 phase AC located on the roof Said the breaker for the condenser was potentially tripped Checked the compressor and wiring with Ohm meter No short circuits or shorts to ground present Cleaned condenser coil Explained thermostat went blank Setup ladder Found safety drain pan has standing water Cleared condensate trap Loaded the drain pan with treatment tablets Replaced filter
Preventative maintenence inspection on 5 total Cooling units. Two geothermal, two ductless mini splits, and one Trane ducted split system. All systems are operating properly in cooling. Geothermal units flushed drain pans, drain traps, and drain pumps. Larger unit by garage steps has a new 30x32x2 air filter installed, supplied by Robin. Other geothermal unit requires two 14x30x1 air filters. Current filters are in decent condition. Test ran each in first and second stage cooling. Performed heat of Rejection worksheet for each unit including both stages. Ductless mini splits air filters cleaned, and test ran in cooling. Outdoor coils are in clean condition. Control batteries (2xAAA each) are not showing low levels and no corrosion. Basketball court Trane system installed new 20x25x4 filter supplied by Westin Air. Outdoor unit is in great condition. No visible rodent damage and coils are in clean condition. All systems are operating properly with no issues suspected or found. All thermo
Upon arrival AC number 1 was locked out on 999 FP1 service codes pertaining to freezing conditions at the txv. During recent house renovations the discharge line water shut off valve at the flow center was inadvertently shut off stopping all water flow through the first floor 5 series water furnace geothermal. After re-establishing the water flow and testing the equipment the ground loops were found to be at 0 psi for the second time in 2 years. Positive confirmation of 55 PSI repressurization on April 16th 2024 is now at 0 psi again at today's visit. Multiple pressure tests at 55 PSI dropped to 40 PSI within 10 to 15 minutes each time during cooling operation of the equipment The low water pressure did not affect the second floor geothermal equipment operation and did not produce any service codes however this equipment is not designed to run at pressure lower than 15 psi and any actions or symptoms of low water pressure cannot be predicted ***The single geothermal ground loop
2023 Trane AC running in great condition. 20x25x1 air filter in good condition. Humidifier damper is closed. Run test unit in cooling mode from thermostat. Delta t of 18F with supply temp of 54F. Refrigerant pressures are within spec. High 340psi with 12F SC, low 130psi with 20F SH. Outdoor coils are in clean condition. Outdoor fan motor and compressor are operating within specs. System is operating properly, efficiently and ready for Summer.
Install Daikin Aurora Ductless System *Variable Speed Heat Pump: Model #: RXT12AVJU9 Serial #: Y024451 12,000 BTU's 19.5 SEER2 - 11.5 EER2 - 9.7 HSPF2 Heating Operation at -13 Degrees & Above *Daikin Wall Mounted Air Handler Model #: FTXV12AVJU9 Serial #: Y150548 Hand Held Remote Control Long Life Washable Filter Installation: * Installation of electric wiring whip & disconnect * Start up and commission new system Warranty: 12 Year Daikin manufacturers Parts Warranty (Annual maintenance must be performed) 2 Year Westin Air Labor Warranty (Annual maintenance must be performed)
Performed cooling maintenance on a Lennox ac system Filter is new Blower is clean Drain is flowing properly 19⁰ delta T across evaporator coil Refrigerant charge is correct per the chart 15⁰ superheat Capacitor tested in specification Washed Condenser coil with water No concerns found on today's visit System is operating within factory specifications at this time.
2023 s9x2 4-ton train cooling system silver maintenance tune-up cleaning and safety inspection 4 in media filter is on schedule with homeowners and humidifier damper and control are already turned off. Homeowners concerns with water leaking from the humidifier at the end of the heating season will need to be addressed at the fall tune-up with the humidifier filter change and startup procedures. Test run vision pro 8000 Wi-Fi in multi-stage cooling Increase continuous fan speed and low stage cooling by one tap each. Continuous fan is now on tp3 low cooling is now on tp4 Run test all outdoor equipment, test and inspect compressor capacitor 440 volts at 35 UF, test run ECM condenser fan motor, run test refrigerant pressures and water flush condenser coil. All equipment is in excellent running condition and ready for summer.