Great service, clean, and courteous. Very friendly. This was an annual check and a piece was broken. They had it on the truck and repaired it that day. Highly recommend.
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Seth did a great job. He was very knowledgeable and quickly diagnosed our issue.
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This is my second house that I am using Westin air for servicing, and not just annual HVAC inspections and cleaning. My first house only had one air vent in a large furnished basement. It caused problems. They added more circulation without touching the cosmetics. My 2nd house needs more circulation in the basement due to moisture in the summer. There air no water leaks in the walls to fix. Just stale, moist air forcing me to run the dehumidifier. Their pricing is reasonable for the work and the cost savings from the electric bill is worth it.
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The technicians quickly diagnosed the problem and fix our unit
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Westin still has a 5 star rating with me, though the fact that Westin canceled out original appointment and was late on the rescheduled appointment puts that opinion in jepordy.
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I'm very satisfied with Weston air. I complement their sales person who came to out home and the office person for her attention. The installation crew was excellent.
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I am very pleased with our service from Westin Air. They are very accommodating to crazy schedules as well.
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Westin Air is one of the most easy to deal with service company I have dealt with in a long time. From the front office staff to the service team everyone is friendly and professional and are very responsive to any question or concern I have had. They stand behind the products they represent and are very easy to deal with. I had a new HVAC system installed about a year ago and have had multiple issues within this time period. Seth my service tech came out and spent numerous hours diagnosing and eventually fixing the problem so I can defiantly say they stand behind the products.
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Seth arrived within the window and performed annual maintenance on two furnace units. He was courteous while in the home, performed his work timely and made sure to point out items that needed my attention. I have used Westin a number of times over the past year for various properties and have always felt they provided a good service that is reliable and honest. I would recommend Westin to anyone looking for service on their heating/air systems.
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Sealed up return ductwork everywhere we could reach. Nothing major found as far as duct leakage. Cannot truly explain higher dust accumulation on 2nd floor vs 1st floor. Performed heating maintenance on both systems. Signed up for maintenance plan.
Upon arrival, system was off. Turned system up in heating mode to test heat pump and auxiliary heating systems. Both heatpump and axillary came on with no issues. Do to history of older outdoor temperature controller, tested operstion. Controller was set to 30F and was intermittenly working while on site, and also reading incorrect temperature. With an outdoor temp of ~30F, stem was tripping when set to 45F. Do to innacuracy of controller, and nest thermostat being able to control system with internet outdoor temperature, disabled wired outdoor temp controll on system. Nest thermostst makes all the calls for heat pump and/or auxiliary heat now. Test ran in heatpump and auxiliary heating. No other issues noticed at this time.
Performed heating maintenance on an ICP single stage natural gas 80% efficient furnace 16x25x4 filter is OK, will need changed before changing over to cooling. Blower capacitor rated 7.5mfd, measured 7.7mfd Pulled and cleaned the flame sensor Set gas pressure to 3.8"wc Temperature rise 49 degrees Ran combustion analysis Readings are within nominal parameters for a healthy heat exchanger Tested supply air for carbon monoxide, 0ppm measured Furnace operating within manufacturer's specifications at this time
1in screw and crimped and of pipe being off center causing damper to not open properly. Replaced with zippy screw and recentered pipe to allow damper to open properly.
24v power to humidistat and solenoid valve was out of phase but would operating fine when there was no call for heat. Swapped 24v power wires to furnace control board to confirm that everything is in phase. System is properly operating at this time
Inducer motor bearings are grinding. Parts are under factory warranty, labor is not. Trane is closed for MLK Jr. Day. We will call for availability and reschedule a return visit to replace the inducer.
Install warranty The majority of the water is leaking from a pinched plastic feral on the aprilaire 700. Replace plastic ferrell on plastic inner feed tube for whole house powered humidifier and realign solenoid valve Condensation is normal on the open loop water lines feeding the geothermal. Discharge temperature of 37° combined with elevated humidity levels in the basement are causing the uninsulated pipe to condensate. Resealed the new rubber lines as much as possible and repositioned to allow for proper drainage Humidifier evaporator pad is clogged solid and black and red in color after 2 months of use. Replaced humidifier pad and test ran system at 25% Homeowner is worried about the water quality affecting the operation of the AprilAire 700 and will be contacting Cathy with his concerns
Install New Bryant 2-Stage Gas Furnace Furnace: 926TC36060V14 Serial #: * Propane Conversion Kit * Reconnect to existing gas line and electric * Transition to existing supply and return ductwork * Start up and commission new system 10 Year Bryant Manufacturers Parts Warranty (Annual Maintenance Must Be Performed) 20 Year Heat Exchanger Warranty (Annual Maintenance Must Be Performed) 2 Year Westin Air labor warranty (Annual Maintenance Must Be Performed) * Honeywell T6 Pro Thermostat * 1" Standard Filter Rack * New PVC Furnace Vents
Trane Teo stage 96% efficient natural gas furnace. Error code 2.1: loss of flame signal Burners rusted out and not providing reliable crossover ignition. Replaced burners on both furnaces with stainless ones. Pulled and cleaned flame sensors. Inducer on west side furnace needs replaced under warranty due to failing motor bearings.
Gas heating preventative maintenance performed Check filter - 20x25x4 Clean flame sensor Ohm test igniter: 52 Inspect wiring for loose connections and/or hot spots - Check humidifier pad: n/a Inspect exhaust flu - 2” pvc no concerns Set thermostat for heat Check amp draw on blower motor: 3.53 Check amp draw on inducer motor:0.67 Check delta T - 52 Furnace is in optimal running conditions
RTU 2 was locked out on a pressure switch code. Cleared rust from the port. System heating normally now. Performed heating maintenance on both units. Replaced all 8 filters. Belt on RTU1 still good, left new one inside the blower compartment as a spare. RTU2 heat exchanger is rusting out, need to replace it before holes open up. This is also the same unit that's been leaking refrigerant for over 4 years. Built a quote for repairs. Parts are backordered without an ETA. It may be best to replace this unit considering the number of issues with it and how difficult it is to get parts from Lennox.
Two system 2018 Bryant 80 Plus gas furnace heating system tune up, maintenance, PMI, safety inspection, heating inspection, filter rotation. Replace air filters provided by homeowner, service and test run humidifier, set to 45% on Infinity control for first floor system, resurface flame sensors and inspect ignition systems, Shop-Vac both systems and filter racks, test for gas line leaks, test for carbon monoxide in the basement All equipment is clean safe and ready for winter Reset reminder counters on Infinity control for air filter and humidifier pad
Upon arrival, thermostat was off, and system was not operating. At the furnace, jumpered the w1 and r terminals to test heating. Inducer motor and ignitor came on properly. Heard the relay at the control board click on for the gas valve, but gas valve did not open and there was no ignition. Inspected gas valve plug and tested for proper 24v power when attempting to open. During fireoff, there was 27v going to gas valve for power. Plugged power wires back into gas valve and attempt another fireoff. Inducer motor and ignitor came on as they should, and this time the gas valve opened when a call for gas valve to open was present. The gas was properly ignited and the furnace began to heat. If no heat condition returns, recommend replacing gas valve or possibly a furnace replacement depending on gas valve replacement cost. System is 24 years old and other components could fail at anytime.