Great service, clean, and courteous. Very friendly. This was an annual check and a piece was broken. They had it on the truck and repaired it that day. Highly recommend.
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Seth did a great job. He was very knowledgeable and quickly diagnosed our issue.
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This is my second house that I am using Westin air for servicing, and not just annual HVAC inspections and cleaning. My first house only had one air vent in a large furnished basement. It caused problems. They added more circulation without touching the cosmetics. My 2nd house needs more circulation in the basement due to moisture in the summer. There air no water leaks in the walls to fix. Just stale, moist air forcing me to run the dehumidifier. Their pricing is reasonable for the work and the cost savings from the electric bill is worth it.
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The technicians quickly diagnosed the problem and fix our unit
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Westin still has a 5 star rating with me, though the fact that Westin canceled out original appointment and was late on the rescheduled appointment puts that opinion in jepordy.
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I'm very satisfied with Weston air. I complement their sales person who came to out home and the office person for her attention. The installation crew was excellent.
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I am very pleased with our service from Westin Air. They are very accommodating to crazy schedules as well.
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Westin Air is one of the most easy to deal with service company I have dealt with in a long time. From the front office staff to the service team everyone is friendly and professional and are very responsive to any question or concern I have had. They stand behind the products they represent and are very easy to deal with. I had a new HVAC system installed about a year ago and have had multiple issues within this time period. Seth my service tech came out and spent numerous hours diagnosing and eventually fixing the problem so I can defiantly say they stand behind the products.
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Seth arrived within the window and performed annual maintenance on two furnace units. He was courteous while in the home, performed his work timely and made sure to point out items that needed my attention. I have used Westin a number of times over the past year for various properties and have always felt they provided a good service that is reliable and honest. I would recommend Westin to anyone looking for service on their heating/air systems.
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Diagnostic on 4 RTU systems Rtu11 smoke detector going into alarm Removed detector and blew out, system still green now That enunciator for 11 needs new wire pulled to it Electrician said they'd get it Rtu12 smoke detector no power Needs wired into the unit on the roof Jim approved repairs Pull wire inside the unit and connect. Rtu13&14 both have failed transformers Jim approved replacing the failed transformers.
Electric Heating preventative maintenance performed Turn heat on at thermostat Check filter - 16x25x4 ok - due 12/27/2025 Check volt and amp draw on heating elements: 240v 32a Blower motor cap: ECM Temp rise at — with emergency heat 32° Force defrost on outdoor unit reversing valve is operational Furnace and heat pump in optimal running conditions
Upon arrival inspected furnace and found unit was cycling ignition repeatedly, but not establishing flame properly. Control board was not allowing nine seconds to establish flame and was cutting power to the gas valve after less than two seconds of run time.
Preventative maintenence inspection on Trane geothermal package unit. Trane Clean Effects pre filter cleaning. Other cells are in clean condition. Fan powered humidifier is operating properly. #35 humidifier pad in good condition. Adjusted water flow to minimize waste. Test ran system in electric strip heat and geothermal heating. All electric strips are operating properly. Geothermal heating is operating properly. Flow center is still full from last fill up.
Preventative maintenence inspection on Trane high efficiency gas furnace. 20x25x4 air filter in good condition. Clean flame sensor and check ignitor. Visual inspection of burners. Flush condensation trap and drain lines. #35 humidifier pad in new condition. Turned on water supply and partially opened damper to limit air flow. Test ran furnace in heating mode from thermostat. Temperature rise is within specs. Blower and inducer motors tested good. 3" pvc flue in good condition and no sign of leaks. 0PPM CO detected during testing. Humidifier tested during heating mode test. Furnace is operating properly, efficiently and ready for Winter.
Gas heating preventative maintenance performed Check filter - wash cleane effects Clean flame sensor Ohm test igniter: 0.80 Inspect wiring for loose connections and/or hot spots - none found Check humidifier pad: ok - shop vac calcium buildup due to out of stock of #10 panels Inspect exhaust flu - no concerns Set thermostat for heat Check amp draw on blower motor: 3.25 Check amp draw on inducer motor: 0.76 - motor slightly louder than average. Advised homeowner of potential future failure Check delta T - 56° Furnace is in optimal running conditions
North Master Bedroom Unit Install new Bryant furnace Equipment: Bryant, Preferred, 96" AFUE, Two Stage, VCT ECM, Gas Furnace, 120K, 24" width Furnace- 926TC66120V24A-A Serial# 2825A45082 Installation: *Reconnect to existing gas line and high voltage electric *Transition to existing supply and return ductwork *Start up and commission the new equipment Warranty: 10 Year Bryant manufacturers parts warranty (Annual maintenance must be performed) 2 Year Westin Air labor warranty (Annual maintenance must be performed)
Preventative maintenence inspection on two Trane furnace units. Attic system air filter replaced today. Basement system filter in good condition. Replaced humidifier pad. Cleaned flame sensors and checked ignitors. Visual inspection of burners. Basement system flushed drain trap. Both exhaust systems in good condition with no sign of leaks. 0PPM CO detected during testing. Test ran both in heating modes from thermostats. Both systems are operating properly and within all operating parameters. Temperature rise is within specs, blower and inducer motors tested good. Both systems are operating properly, efficiently and ready for Winter.
Remove and replace inducer motor on Trane furnace with OEM replacement. Verify operation. Trane Q#27842881
Removing existing ductwork in attic as identified by Wes Install new R-8 Insulated flex duct to existing ceiling boots Install new distribution boxes as needed. Increase 12" return air to 16" return air
R&R CXM control board Repressurized ground loops to winter specifications. Replaced CMX control board with new updared CMX2 control board. Verified proper settings and test ran operation of new board and system. Pressurized ground loop to 70psi from house water supply.
Adjusted gas pressure on small furnace. Also helped with gas pressure issue to the fireplace. Looks like gas supply Manifold is undersized
Preventative maintenence inspection on 2019 Trane S8X1 installed in 2020. Both 16x20x1 air filters in good condition. Clean flame sensor and check ignitor. Visual inspection of burners. Test ran system in heating mode from thermostat. System is operating properly within temperature rise and Manifold gas pressure specifications. Blower and inducer motors tested good. During test run, noticed that the plenum/supply duct was warm. Found that the plenum is no insulated at all. It is highly recommended to have the plenum insulated to prevent efficiency loss, and condensation on the ductwork during the Summer. Current service history is showing signs of water damage from condensation. A quote for insulating the plenum will be prepared and sent over. Aside from the insulation situation, the furnace is operating properly, with no other issues found, or suspected at this time.
Upon arrival inspected unit and found no current concerns, homeowner informed me of inducer motor concerns, with motor seizing and no longer spinning, then he bumps motor back to life with hammer. Motor under warranty from manufacturer still. Quote warranty inducer motor.
Upon arrival, inspected furnace and found unit cycling on overheat issues. Upon further inspection discovered steel plate. Inside of burner compartment had stripped out, larger holes and was no longer secured to burner compartment. Replaced with larger Diameter screws to secure plate properly. Test ran furnace after repairs unit heating no problem.
