After Jake left, we discovered that one of the hot water handles had to be pushed back close to the wall to shut off and makes it look uneven. Could Jake stop by sometime soon to adjust it? This is the only thing that wasn't perfect!
Grant is very informative about the situation he's given; made sure I understood what was happening and left with a very satisfactory job done.
I think the title says most of my opinion. My family had been general contractors for 30+ years and I wish we would have known about this company at that time. Service was quick, work looked amazing, and quote was great for the remaining work that needs to be done. And yes, experienced and qualified plumbers may be more expensive than you want to pay, but quality and a willingness to find areas to cut costs were definitely a bonus.
The company was very responsive to my request for service and sent Grant over within 2 hours. He diagnosed the problem and offered me two solutions. After choosing, he came back within 45 minutes and made the repair promptly. It was a bit pricey but everything is taken care of and I should not have to worry for about 10 years (on this particular item).
Joel arrived in the time-window that was scheduled. He was courteous, skilled and highly communicative regarding everything I should know about my Rinnai. The maintenance was done the same day, which exceeded my expectation. His work is impeccable. Going forward, he is the only one I'll call for service!
This company and Jake S. were my life saviors by fixing a broken shut of valve to a toliet. Jake was on time, super fast and nice.
I had a water line break and was unable to locate the shut off valve. When I called Wolcott and your employee Jake, arrived he also looked for the shut off valve, it wasn't easy, because this valve was not where it would normally be. Yet he kept looking, until he found it, which was in the crawl space, by my house and he then was able to turn it off. He showed persistance to get the job done under unusual circumstances. I will highly recommend your company to my family and friends.
Grant was an amazing person to work with. So easy, flexible and accommodating. I usually find getting quality help is challenging but Wolcott and Grant made life so easy. I would highly recommend to anyone.
We got all the issues taken care of very fast and to top quality. They came same day as we called. Awesome people.
Joel was very informative and personable. We appreciated this very much. He also cleaned up after himself and helped us with the next step. We will recommend your service to others.
Between negotiating with the HOA, the city, fear of my CPVC pipes exploding, several failed attempts to shut off the main, and communication woes with several plumbers, I had a really long and tough time getting my water heater replaced. Wolcott was my first call. I like these guys. Worked with them before. Mike is impressive and Grant (my water heater guy) feels trustworthy. But something happened. Sometime later after reaching out to three or four other plumbers, I circled back Wolcott. Grant was right there. He came back with a mission to get the job done. He was tenacious in finding solutions and making it work stating several times that "we were going to win today." And we did! Thanks Wolcott
Good worker and well informed with good suggestions.
Replaced 3 wide spread faucets!
Diagnosed, found, and Caulked leaking shower trim!
Hose bibb leaking
Water heater replacement
Water main line leak in crawl space
Roughed in shower valve!
Repaired Delta Roman tub valve
Removed leaking dishwasher and capped off water and drain lines.
Replaced kitchen sink drainage
Rebuilt angle stops and flushed debris from kitchen sink faucet