Grant did a good job installing the hot water heater. He’s very conscious and checks in with you as the customer before doing anything impacting your home or property. I highly recommend Grant and Wolcott.
I am very satisfied with the service. Also, Grant is a very professional and personal service man. He has answered adequately all my questions and inquiries. I would highly recommend him.
Grant was fantastic. He was informational and went the extra mile for me. His positive attitude was a plus as he worked on replacing my water heater. Thank you Grant!!!
Fortunately for me, your technicians pointed out to me that the new flooring had been installed incorrectly, and that the toilet should not be reinstalled. They told me that a toilet should not be shimmed.
Grant did an excellent job at explaining everything and discussing options. He is a down to earth individual which made for a very pleasant customer service experience. He shared his knowledge & experience in the field. I certainly appreciated that very much.
I had a water line break and was unable to locate the shut off valve. When I called Wolcott and your employee Jake, arrived he also looked for the shut off valve, it wasn't easy, because this valve was not where it would normally be. Yet he kept looking, until he found it, which was in the crawl space, by my house and he then was able to turn it off. He showed persistance to get the job done under unusual circumstances. I will highly recommend your company to my family and friends.
Joel was amazing and came out within two hours of me calling everywhere to find a plumber today! He fixed the immediate problem so we could turn the water back on and was polite, informative and did great work!
Jake and Anthony seemed to know what they were doing. They were punctual and did what they said they would do. So far, I am happy with their work and optimistic I won’t have to call you for any problems.
Anthony and Jake were professional at all times. They explained all work needed and completed the job in a reasonable amount of time. Would definitely recommend to friends and family.
So thankful you were able to come out quickly for our request to have a leak fixed
Brandon was great at communicating his arrival time and what was required to get the job done. Really appreciate the work and cleanliness.