Our choice to get the maintenance plan with Woods was confirmed to be a great idea after John came by to do the work! What an awesome guy!
The quality of service provided by John was once again top notch and he found a small mistake on my part was causing a big problem that he solved for no extra cost than the service call. Thank you guys at Woods Comfort Systems for all you do for me and my family!!
John is a superb, customer-oriented tech, with deep technical knowledge combined with a great customer approach.
I couldn’t have been more pleased with the courteous and prompt service! I would recommend anyone to come to you in the future! Thank you!
I’ve had a number of the Woods technicians out to the house and all have been spot on and professional. Specifically today, John took care of our problem quickly and was extremely knowledgeable about questions I needed answered. I ask a lot of questions and these guys always answer with patience and care. Technicians don’t always appreciate 21 questions, but John took the time to answer each question and even gave us more than I was asking. They all seem to have the desire to teach while they work. That’s rare. Woods is doing something right by hiring the right techs. Much appreciated.
We are always super happy! Thank you for everything!
John found some issues that need to be taken care of that the original installer did not do properly.
John did an absolutely outstanding job. What a knowledgeable young man he is. Explained everything.
John Haug was great - explained everything clearly and concisely, answered all of my questions, and provided some great insights as to how to keep my equipment running efficiently.
Robb came out last week and was very professional and helpful. He was very willing to walk me through the thermostat programming options and answer any questions I had.
Performing customer tutorial. Going over system basics, thermostat programming along with preventative maintenance plans in indoor air quality products
Performing Fall preventative maintenance check. Inspecting all electrical components and furnace safeties for proper operation. Ensuring no gas leaks or carbon monoxide produced in the home System is functioning well and heating correctly Rinsed off outdoor condenser of dirt and debris buildup for homeowner complementary. New construction area with a lot of dust and debris
Performing fall preventative maintenance on Lennox heat pump systems Checked all major electrical wiring and controls. Went over extended parts and labor warranties and indoor air quality products
Performing routine fall maintenance on Lennox gas furnace system. Checked all major safety controls, check for gas leaks, checked all electrical components for proper operation Went over indoor air quality products and extended parts and labor warranty’s
Trane heatpump, no heating issue due to a small restriction at filter base causing not enough air to go over coil resulting in low pressure switch to not allow system to run Removed obstruction and system is now functioning and heating correctly again
Performing customer tutorial with new homeowner. Going over equipment basics, thermostat functionality and characteristics along with preventative maintenance plans and indoor air quality products
No heating situation on home. Was able to get customer up and running temporarily until a replacement factory component is available Went over into air quality products and preventative maintenance to help prevent issues in the future and keep home system running at peak performance and indoor air quality at highest level
Performing preventative maintenance fall check on gas furnace. Checking all major safety controls and electrical components for proper operation Leaving recommendations behind for improved air filter ration system whole house media filter at equipment illuminates the need for multiple 1 inch filter changes monthly
Performed multiple system preventative maintenance check under gold maintenance plan. Bryant heat pump system with electric air handler auxiliary heating Made adjustment to refrigerant charge. Inspected all major electrical wiring and components. All systems are functioning well and heating correctly at time of departure Went over indoor air quality products, extended warranties and electrical accessories.
Completing Fall Maintenance Check on Carrier Heat Pump systems. Recommended Rgf Reme Halo and Germicidal UV lights to increase indoor air quality.
Performing multiple system preventative maintenance fall check on propane gas furnaces All checks good at this time Went over upgraded thermostats to allow for better air circulation and indoor air quality products
Preventative Maintenance on Carrier Heat Pump system