As always Andrew and his apprentice were welcome professionals to our home. Communication, timeliness, expediency, neatness, and price all great.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Larry came on time, and fixed the problem quickly and professionally. I had excellent experience with him and I can’t thank enough to Lisa . Definitely recommend to anyone !!
Overall Experience
Quality
Price
Convenience
Xtreme Temp is great! Larry is always responsive and professional. Repairs done right and he stands behind his work!
Overall Experience
Quality
Price
Convenience
Well informed about different products, town requirements. Open to input . Timely and professional. Thorough and accurate estimate. Installation inclusive of all necessary services- eg electrician.
Overall Experience
Quality
Price
Convenience
Arrived on time. Appeared to know exactly what to do. Excellent and friendly service.
Overall Experience
Quality
Price
Convenience
Thank you for responding so quickly. Much appreciated.
Overall Experience
Quality
Price
Convenience
Larry was on time and very professional. They reached out ahead to confirm as well, which was nice. He provided the requested testing/tune up and was able to help with some minor issues that were discovered, right then and there. I would highly recommend.
Overall Experience
Quality
Price
Convenience
This was my second experience with the company and with Andrew. He was pleasant, straightforward and answered my questions for me to understanding my systems.
Overall Experience
Quality
Price
Convenience
Andrew got right to work. I observed that he was also sharing his knowledge with his helper.
Overall Experience
Quality
Price
Convenience
We’ve trusted Extreme Temp for over five years, and they’ve always been dependable and ready to help whenever needed. The quality of their work is excellent, and it’s a family-run business my parents also use and trust. Best company around—highly recommend!
Overall Experience
Quality
Price
Convenience
I’ve used Xtreme for all of my HVAC needs (new furnace, ductless and HW heater included. They are skilled, reliable, and straightforward. Their prices are transparent and reasonable
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
It’s comforting to have a reliable, efficient, affordable and timely service provider who is additionally polite and friendly! Andrew and his apprentice were a pleasure to welcome into our home!
Overall Experience
Quality
Price
Convenience
The technician did a great job and left the area clean after finishing the job.
Overall Experience
Quality
Price
Convenience
When arrived, the condensate pump was unplugged and the reservoir was empty. Turned the water back on to the humidifier to check if the humidifier was leaking. When I went back down with some water to test the pump, there was water on the ductwork. The humidifier was not leaking, turned the water back off. Found a crack in the bottom of the reservoir on the new pump. Notified the homeowner of the crack and that they need to return it. Removed the drain hose and blew through the line which runs to the washer drain line. The drain line is clear. The water is coming from the bottom of the new pump.
Performed a heating pm on an oil furnace. Brushed and vacuumed. Replaced the oil filter, nozzle and strainer. Did not change the air filter, did not have the correct one on the truck. Started and checked the safeties. Performed a combustion test. System is operating properly.
Upon arrival unit was on and running. Customer stated they have had to push the reset button and when they push it it comes on but eventually goes out again. Checked oil flow and had good and clean flow. Checked the ignition transformer and it had a good and strong spark. Checked the nozzle and found it was dripping and had some carbon on it. Replaced the nozzle and cleaned up the nozzle assembly. Also removed the burner motor and cleaned the burner wheel. There was a good amount of dryer lint on the wheel. Started the unit and performed combustion and smoke tests. Unit is working properly Recommend checking the dryer vent connections for any possible holes. Also recommend having a maintenance done on the oil boiler.
Disconnected flue pipe and removed current flue pipe T, draft damper, and reducer. Install new flue pipe T, draft damper, and reducers. Reconnect the flue pipe and start and test the system for proper operation.
Customer has to hit the reset button occasionally, the system was running when arrived. Checked the fuel flow and transformer, both ok. Removed the nozzle assembly and there was some carbon on the tip and the tip was black. There was also oil in the bottom of the blast tube, all indicating the the nozzle was not spraying oil correctly into the chamber. Replaced the nozzle and cleaned the assembly. Started and tested. System is operating properly. The furnace is 25+ yrs old. Recommend replacing the system.
Upon arrival unit was on but not running. Turned the temp up on the thermostat and the burner started up but did not finish starting up. Hooked up to the Beckett primary control and found the primary control was losing power from the aquastat intermittently causing the burner to not go through a full run cycle. Also found the aquastat display was malfunctioning. The display was constantly changing numbers when it should only change when the unit temp changes. After getting customer authorization we replaced the aquastat with a new one. Started the unit up and it turned on correctly. Ran hot water and turned the heat on to verify proper operation. Unit is working properly.
Inspected the on-demand water heater. Isolated and drained some water from the heater. Removed and cleaned the cold water strainer. Reconnected and opened valves. Turned the system on and had the customer turn the hot water on. The unit starts and runs properly. The unit is approximately 8 yrs old and nearing the end of life. Duct Diagnostic- 203-734-1532. Aeroseal
Performed pm on oil boiler Brushed and vacuumed flue pipe and heat exchanger Replaced oil filter, nozzle, and strainer Checked all electrical connections and safeties Performed combustion and smoke tests 9.9%o2 3ppm co 0 smoke Noticed very small amount of surface rust starting to form between the outside of the first section of the boiler. Nothing serious but recommend inspection next year.
Upon arrival customer stated they heard a grinding noise over the last roughly week and a half. Checked oil flow and nozzle and both were good. Checked the burner coupling and did not see any issues. Started the unit multiple times and did not hear or see any issues. It is possible the burner motor bearing is starting to go bad and make a noise. It is also possible the oil line was starting to gel slightly because of the cold weather recently. If the oil line begins to gel the oil pump would put more strain on the burner motor and cause it to make noise. If issue persists recommend possibly replacing the burner motor. Performed combustion test and unit is running properly
Performed pm on gas water heater and gas furnace Brushed and vacuumed burner tubes Inspected and vacuumed burner, blower compartments and surrounding area Checked electrical connections and safeties Checked gas pressure Cleaned and inspected flame sensor Performed combustion test Inlet pressure- 7.652 in.w.c. Manifold pressure- 3.511 in.w.c. 13.3%o2 9ppm co Drained water from the water heater and flushed out sediment from the tank Removed the burner assembly Cleaned the burner assembly and the chamber of the water heater Cleaned and inspected flame sensor and igniter Tested gas pressure Performed combustion test 10.8%o2 0ppm co Recommend replacing the water heater in the near future. The water heater is from 2012. Water heaters typically last around 10 with warranties typically being for 8 years. Took pictures for a replacement quote.
Isolated the boiler and drain some water out. Removed the defective part and installed a new Low Water Cutoff Control. Filled the system, opened the valves. Started and tested the control. System is operating properly.
Performed pm on oil furnace Brushed and vacuumed flue pipe and heat exchanger Replaced oil filter, nozzle, and strainer Checked all electrical connections and safeties Performed combustion and smoke tests 8.2%o2 0ppm co 0 smoke
Turned the furnace, the burner started. When the burner started, the cont is set up for 30 seconds pre purge then fuel is introduced. When fuel is introduced, there is up to a 5 sec delay while I was testing. Checked the fuel pump solenoid for power, it gets 124v right away. Checked the transformer, the transformer is getting weak which can cause a delay. If there is too long of a delay, the boiler will start to rumble due to burning off excess oil in the chamber. Also the burner motor is very loud. The bearings are going bad. Recommend replacing the transformer and burner motor.
Upon arrival customer stated the unit was turning off due to high temp difference between the return and supply boiler lines. Customer also stated they saw the circulator pump light flashing intermittently. When through the technician settings of the boiler and checked the last 3 faults. Checked temp sensors though the software and saw no issues. Looked up the specs on the circulator pump and found it is only supposed to draw a max of .54 amps. Checked amp draw while the pump was running and saw it was pulling .74 amps. Need to replace the circulator pump. After getting g customer authorization we removed the old circulator pump and installed a new one. Purged air from the system and started and tested the unit. Boiler pressure when leaving was 15psi. Unit is working properly
Turned the heat on when arrived. The burner started and the fuel pump started to whine. The oil tank is outside in the garage. Checked the oil filter and found that it was very dirty. Replaced the oil filter and the burner was running correctly. Recommend having the system serviced.