I called Five Star on a Friday afternoon when my AC went out. A technician was here at 8am the next morning and by 9 the AC was blowing cold! From now on, Five Star is my first call!
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They were fast very reasonable, and very Friendly. . Will be using them again.
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Wanted to give kudos to Gage, Josh, and Cody for doing a great job at my install. All three were a professional and courteous. They obviously care about their work and the customer. I will recommend.
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Service techs were informative and professional.
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We had another great service experience from Xenia Heating and Air. Punctual, efficient, courteous and superior. Thanks again to service technician Mike.
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Xenia Heating and Air serviced 7 gas units at our church. Technicians were professional, educated and trained well, and polite. They did an outstanding job in a less than desirable working environment. (A dark mechanical room.) Highly recommend for residential or commercial services..!!
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I will highly recommend Xenia Heating & Air for anyone in the area. 24 hr. emergency call service to the time I was scheduled to the time the Technician arrived was all on point. Cody (the Tech) was very polite, friendly, knowledgeable and had my furnace fixed in no time at all. As a new customer, I was amazed at the quick response and immediate service I received. Thank you Xenia Heating & Air you have earned a long time customer.
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Serviceman was polite, reviewed findings, made recommendations, applied a special coupon I was unaware of. We were very happy to have furnace back in running order on this single digit day.
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The tech was very friendly and polite. He showed me things that were wrong as he found them. The price was 2/3 cheaper than the last company I used and the tech was very thorough. Great work and I will be using them from here on out.
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Cody was great! Very informative and professional! Made a slight adjustment to get the furnace working. Didn't charge for the work, just charged for the service call.
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Tiffani serviced my gas furnace and she was very professional and clean. She followed COVID protocol and wore her mask and even had shoe booties on not to track in anything. She explained everything and answered my questions. Thank you Tiffani for a job well done!
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I had a checklist emailed to me listing the service I would be getting.. Mike worked continuously following all the checks on the gas furnace. Tiffany, his assistant, spent time explaining each process. Both of them are knowledgeable and able to answer my questions. I found by getting the "Scheduled Maintenance Agreement (SMA)," very important to maintain my HVAC system.
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I arrived to perform a diagnostic on an air conditioner. Outdoor unit is operational however only runs for a short time before the fan shuts off on thermal overload Fantasia being at 13.9 A which is above the max rated for that system. Was unable to reach customer by phone and explain things to her son who will have her call me to go over options
After removing the Goodman air conditioner, I installed a Five Star 13 SEER 3 Ton Air Conditioner Cycled and monitored the system. Operating normally at this time. Included with the installation is a free 1 year service maintenance agreement.
I installed a client-provided thermostat. Restarted system, cooling upon my departure.
After removing the Bryant air conditioner, I installed a Five Star 13 SEER 2 Ton Air Conditioner. Cycled and monitored the system. Operating normally at this time. Included with the installation is a free 1 year service maintenance agreement.
I arrived to a diagnostic service call. Upon inspection, I discovered the outdoor unit had stopped running. Found capacitor had blown up and blown some of the terminals off. Replaced capacitor and wiring. Restarted system system is now operational and cooling. Compressor is amping high at times; customer is aware it needs replaced. Advised customer if any more problems with system she should replace it.
I performed a diagnostic on an air conditioner today. Tenant advised outdoor unit would not come on. Further stated her father did hvac and had already checked fuses as well as capacitor. Turned unit on at stat and checked furnace. Low voltage wiring running from furnace board to ac was not connected. Reconnected wires and restarted system. System is operational and cooling the residence.
I performed a pressure set on a heat pump. Checked pressures sub cooling 14.8 manufacture recommends between 7&9. Adjusted pressures to reach a sub cooling of between 7.2 & 9.3. System has a lot of air in the lines System is cooling with a delta t of now 18.6f. Recommend having the system pumped down to completely remove any air in the lines.
I performed a diagnostic service call on an air conditioning unit today. Upon arrival, customer stated that the unit would not come on. I checked the voltages; system receiving proper 24 volts however not receiving any high voltage. Checked disconnect which was also not receiving any high voltage. Discovered that the breaker had been tripped, reset the breaker. Outdoor unit was very dirty, so I cleaned it with a hose. Restarted system. System operational and cooling upon departure.
I completed a half install for a customer with an Armstrong air conditioner, replacing the unit with a Five Star 13 SEER 5 Ton Air Conditioner. Cycled and monitored the system. Operating normally at this time. Included with the installation is a free 1 year service maintenance agreement.
After removing the Lennox electric furnace and heat pump, I installed a Five Star Multi-Speed 3 Ton Electric Furnace and a Carrier 14 SEER 3 Ton Heat Pump. Cycled and monitored the system. Operating normally at this time. Included with the installation is a free 1 year service maintenance agreement.
After removing the Lennox electric furnace and heat pump, I installed a Five Star Multi-Speed 3 Ton Electric Furnace and a Carrier 14 SEER 3 Ton Heat Pump. Cycled and monitored the system. Operating normally at this time. Included with the installation is a free 1 year service maintenance agreement.
