I called on a Saturday night in the middle of summer to get my AC repaired. They had a repair guy at my house in an hour, and he was fast and efficient in getting my air-conditioner fixed. The party replaced was under warranty so I suppose I was paying mostly for labor on short notice, which was a tad pricey. But I suppose it's worth it in the middle of a Houston summer when no AC is a major disruption. Fixed it fast so I'm happy.