I have extenders on my downspouts. I had to take them off and empty the debris that was left inside. I was not at home while they were here because of the time change-- so I could not observe the professionalism or carefulness..
Response from Technicare of Louisville:
Jean, we are sorry you had to clean out the extenders at the end of the downspouts. We have discuss this with all of our employees as something we need to remember to clean out as well. If there is anything we can come back out to take care of please let us know.