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Brad and Rashard were excellent Brad was very helpful in providing education and allowing us to feel comfortable contacting you at anytime Dillon and Dee are so helpful
Response from Anderson Power Services:
We are so glad to hear that you had a great experience with our team! We look forward to continuing to serve you for all of your generator needs. If you have a moment please also leave us a Google Review. Thank you! https://g.page/r/CVlDBCCAD_1OEB0/review
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Easy to work with and on TIME! Thank you John!
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Had a good conversation with him and was happy to hear that he was taking his time to make sure the repair was done Correctly!
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From the first phone call to getting what needs to be done has been absolutely fantastic.
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I am more than satisfied. Work was performed as scheduled, no surprises as I was invoiced exactly as quoted by Ashley Robbins. John was great and as I have very little knowledge of this equipment,.took the time to answer all my questions.and made it an easy experience. I'll certainly use Anderson Power Services again.
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We have used Anderson Power for over a decade and love their cheerful service.
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Great team and quality of work is always excellent.
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JB49269245 Generator is down and will need the Bosh Actuator/Governor Driver to complete repairs. Retrieved and deployed portable from Sunbelt Jacksonville. Tested transfer to ensure site is protected. Transfer was perfect.
Generator faulted for RPM Sense Loss. Has faulted several times in the last year, first being 5/5/21. Unit will need starter.
Battery from 2018 would not crank due to to bad starter and solenoid
Recommend replacing Nexus Control Board. Long Board. Due to dead battery charger and generator shutting down intermittently for Undervoltage.
R&R rotor/stator and related parts, then load bank generator CM-3169468 JB46256528
Based on findings at Jan. 27th service, the rotor is bad and needs to be replaced. Resistance readings between the slip rings are OL. To confirm that Tyler visually inspected the rotor and found a broken wire leading to one slip ring. Stator wires 11 & 22 read .04. Wires 33 & 44 read .04. Wires 2 & 6 read .06. Stator appears to be good based on tests. Rotor should be covered under warranty. Customer will be responsible for labor. Job will require 2 techs to be there for 10hrs each and 1 tech for 1/2 a day (5hours). Job will also require us to bring equipment from our Valdosta office. Replace Rotor Part #0L2405 Generac control # 304638974
INSTALLATION OF 22KW STANDBY GENERATOR W/ 200 AMP TS
INSTALLATION OF 22KW STANDBY GENERATOR W/ 200 AMP TS
Tech will replace thermostat at Zuta site. Estimate is for parts, labor and materials. Replaced thermostat and gaskets ran generator. Generator is now working properly.
JB49257206 - W104949 - SM001983459 Wired portable cables into generator panel. Rolled portable HVAC to shore power from generator.
