Ashley is our service tech. He has been taking care of our generator for 3 years. Like the GMC commercial on tv " He is Professional." Thank You Anderson Power. Jimmy Lanier
Overall Experience
Quality
Price
Convenience
W102158 JB51407070 Grounding major completed
Generator needs new starter
Arrived on site and found sensor to be bad. Need to replace the sensor.
The generator needs a new EVO 2.0 controller and surge protector. The controller is still covered under warranty until 2/14/2023, But labor and trip charge are not covered under warranty
Found gen had low coolant temp and block heater was not working, replaced 1500kw with 500w heater due it it being the only one I had on my truck. This is a temp fix will need 1500w block heater asap.
Upon arrival, the generator would not turn over due to a dead spot on the starter. Recommend replacing the starter.
Replacing the voltage regulator only.
Semi-Annual Service on Generac Generator.
