Certified Generac start up. Generator is working properly but the outside low pressure regulator is the wrong size and gave me issues with fuel pressure.
#2 service. Generator is working properly.
#2 service. generator is working properly.
#2 Service. Updated firmware from 1.14 to 1.16. No issues.
Installed cellular mobile link device. No one present to speak to or explain device. See attached pictures for mobile link information needed to set up the monitoring.
Tested ATS. Generator and ATS is working properly.
#1 service. Generator is working properly.
Could not get transfer switch to duplicate the issue. Talked with Generac and they said they would document the problem.
JB49810866 Annual Service. June 2022 battery. LP tank at 57%-142 Gallons
Did not have 12 volts on wire 194 Had to replace controller, SMM module and starter relay. Customer stated it had never transferred automatically from the time it was installed. I think they ran 120 volts on a 12 volt circuit.
Generator was not exercising and had a alarm. Alarm was for fuel level high, adjusted and cleared fault. Exercise time was set correctly but the clock was not set to the correct time at the transfer switch. Our install.
No Rotation Warning. Replaced starter and tested. Generator is working properly.
JB49101141 - W104450 POWER METER NOT REPORTING VALUE IN FORESEER. THE 3 FUSES IN METER ON EACH LEG WERE BLOWN. FUSES WERE REPLACED AND METER DISPLAYED VALUE. CONTACTED SITE TECH AND CONFIRMED METER WAS REPORTING IN FORESEER.
JB48922629 Q1 service. Fuel level 59% LP(147 gallons). 694.9 hrs. 6/22 dated battery.