I had a Raccoon issue and I called Nuisance Wild Life. I left a message and Jerry called moments later. This was my first time dealing with this animal issue. Jerry answered all of my questions and walked me through the process of how it would be. Jerry came out the next day and set up a trap the raccoon was caught overnight that same day! I called Jerry the following morning and he answered and came out to remove the Raccoon within an hour! I am so pleased with this company. Jerry was friendly, knowledgeable, and very experienced in this field. I would definitely call Jerry for any Rodent problems! Animal control could not help me with this situation.