David was my technician he was very nice and professional.... I had a problem with my washer he came out and told me exactly the problem.....Had to order a part and took a week to come in but as soon as it came he fixed it..... He told me the appliance they work and don't service on....If I ever need their services again I will definitely asked for David he left a card the first visit and shook my hand a said call if I ever need their services again ..