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I had a pleasant experience across the board. I spoke with a friendly customer service person that made setting up the repair easy and a knowledgeable, quick working repair person that explained what was wrong and how it would be repaired. Professional copies of invoices and quotes via email topped it off. Very professional service.
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Response from AAA Appliance Service Center:
Thank your for your continued loyalty to our team - we deeply value it!
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Adam made the repairs quickly and with knowledge. Very pleasant and professional. Thanks!
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Billye-Jo is a great technician!! He has helped us on 2 separate occasions; always courteous & gives helpful tips. Thanks!!
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A#1
Response from AAA Appliance Service Center:
Thank you "beary" much! :)
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A special shout out to Kate, she is a top notch detective when it came to tracking down the part and it's shipment. She is an EXTREMELY VALUABLE member of the AAA team.
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Response from AAA Appliance Service Center:
Thank you for sharing your experience!
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TECH: Deon KA Ref ISSUE: got back from vacation and it's not working, motor/fan not running, not cooling, the panel is lit up did try to see if she needed to vacuum the freezer she can hear something running but not cooling the refr has no fan or sound MODEL: KSSS48FTX03 SERIAL:SY2000312
TECH: Isaac LG top-loading washer ISSUE: underside of the unit, there is a pump for the rinse cycle, but no water coming out of it, water is also leaking water at the bottom during the cycle MODEL: WT7305CW
TECH: Isaac LG top-loading washer ISSUE: underside of the unit, there is a pump for the rinse cycle, but no water coming out of it, water is also leaking water at the bottom during the cycle MODEL: WT7305CW
TECH: Product Range - Gas Brand Frigidaire Warranty Info In Warranty Model (Optional) FGGH3047VD Serial Number (Optional) VF24809229 Retailer Name (Optional) Install Date (Optional) 12/15/2022 Problem Description COOKING ISSUES, COOKTOP GAS BURNERS, GAS-SEALED BURNER FLAME UNEVEN-LOW FLAME - RTT ______________________________ * Update Service Power * Take photos and collect true model/serial number. Cosmetic Issues only covered for 7 days after installation. Provide customer service number 877.435.3287 for them to reach out to with questions or concerns. NO INSTALLATION ISSUES ARE COVERED UNDER WARRANTY - Homeowners must contact the business from whom they purchased the product or did the installation. Proof of Purchase is required for any older products.
TECH: Product Refrigerator Brand Frigidaire Warranty Info In Warranty Model (Optional) FFTR1835VW Serial Number (Optional) BA24800997 Retailer Name (Optional) THD Install Date (Optional) 12/16/2022 Problem Description REFRIGERATION ISSUES, WATER LEAKMOISTURE, WATER LEAK UNDER REFRIGERATOR-WATER LEAKING ______________________________ * Update Service Power * Take photos and collect true model/serial number. Cosmetic Issues only covered for 7 days after installation. Provide customer service number 877.435.3287 for them to reach out to with questions or concerns. NO INSTALLATION ISSUES ARE COVERED UNDER WARRANTY - Homeowners must contact the business from whom they purchased the product or did the installation. Proof of Purchase is required for any older products.
TECH: Product Dishwasher Brand Frigidaire Warranty Info In Warranty Model (Optional) FGID2476SF Serial Number (Optional) KH10822292 Retailer Name (Optional) GRAND APPLIANCE Install Date (Optional) 03/18/2023 Problem Description DISHWASHER IS NOT FUNCTIONING ______________________________ * Update Service Power * Take photos and collect true model/serial number. Cosmetic Issues only covered for 7 days after installation. Provide customer service number 877.435.3287 for them to reach out to with questions or concerns. NO INSTALLATION ISSUES ARE COVERED UNDER WARRANTY - Homeowners must contact the business from whom they purchased the product or did the installation. Proof of Purchase is required for any older products.
TECH: Peter Frigidaire Range ISSUE: The (gas) oven will not heat up, but the burners and the broiler work. I believe the igniter is bad. The unit is about 10 years old model#: BGGF3042KFT serial#: VF32250007
TECH: Product Refrigerator Brand Frigidaire Warranty Info In Warranty Model (Optional) FRFS282LAF Serial Number (Optional) 4A31207656 Retailer Name (Optional) LOWE'S Install Date (Optional) 05/18/2023 Problem Description REFRIGERATION ISSUES, DOORS, DOOR WILL NOT CLOSE-DOOR NOT SEALING AND FROST BUILD UP RTT ______________________________ * Update Service Power * Take photos and collect true model/serial number. Cosmetic Issues only covered for 7 days after installation. Provide customer service number 877.435.3287 for them to reach out to with questions or concerns. NO INSTALLATION ISSUES ARE COVERED UNDER WARRANTY - Homeowners must contact the business from whom they purchased the product or did the installation. Proof of Purchase is required for any older products.
TECH: Peter Freezer was not getting cold enough. And the unit is not getting cold enough still. Was working for a few days but now it's still a few degrees too warm. See notes
TECH: Deon u-line beverage fridge not cooling MODEL: doesn't have SERIAL:
TECH: Frigidaire Refrigerator Issue: FREEZER IS NOT FREEZING TEMP IS AROUND 45 -55 DEGREES MODEL: FRTD2021AW ______________________________ * Update Service Power * Take photos and collect true model/serial number. Cosmetic Issues only covered for 7 days after installation. Provide customer service number 877.435.3287 for them to reach out to with questions or concerns. NO INSTALLATION ISSUES ARE COVERED UNDER WARRANTY - Homeowners must contact the business from whom they purchased the product or did the installation. Proof of Purchase is required for any older products.
TECH: Steven Kenmore Washer ISSUE: I think the board is out on our Kenmore front load washer. Everything lights up but washer doesn't start. MODEL: 417.41122410 SERIAL: 4C50804191 Cleaned pump. Test o.k.
TECH: Deon U-line Under counter beverage coolers ice build up. Defrosted. won't cool Customer did not want to go through with the repair
TECH: Product Refrigerator Brand Frigidaire Warranty Info In Warranty Model (Optional) FRSS2323AS Serial Number (Optional) 4A22110749 Retailer Name (Optional) CS-84592004:THD PRO INDIANAPOL Install Date (Optional) 06/7/2023 Problem Description REFRIGERATION ISSUES, INTERIOR LIGHT, DOOR NOT MAKING LIGHT SWITCH-RTTLIGHTS DONT TURN ON ______________________________ * Update Service Power * Take photos and collect true model/serial number. Cosmetic Issues only covered for 7 days after installation. Provide customer service number 877.435.3287 for them to reach out to with questions or concerns. NO INSTALLATION ISSUES ARE COVERED UNDER WARRANTY - Homeowners must contact the business from whom they purchased the product or did the installation. Proof of Purchase is required for any older products.
TECH: Steven RETURN VISIT ON BASI samsung washer this is the third visit regarding this unit in 2023. January and April were last service dates.