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TECH: Brand :Whirlpool Product :Refrigerator Model No. :WRS571CIHZ Model Desc : Serial No. : Install Date :11/24/2020 Retailer NameRESELLER Call No :052913443139 Source :SQUARE TRADE Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME Call Status :Accepted Call Taken :03/06/2023 Problem Descrption :The Ice Dispenser Not Working _______________________________________________ *THEY PROVIDE THE PARTS - do not order! To identify parts on order visit: https://www.squaretrade.com/rma-request/ * Enter in the Call# (The claim#) and the listed parts that have been sent to the customer will show. Can take up to 24 Hrs to load. INSTRUCTIONS: Contact customer within 24hrs of accepting call Confirm appointment date & parts delivery - if parts have not arrived yet, use ServicePower status WFP - if servicer needs to reschedule, useServicePower status RSH - If the customer requests to reschedule, useServicePower status WO
TECH: Request Type Warranty Trade Appliance Item Wall Oven - Natural Gas Brand Other Model# NA Serial # NA Service Job Type Repair Deductible No deductible Payment Required Item Location Only Unit Event Type Standard Severity Problem Code: THE UNIT IS NOT WORKING AT ALL Description: 2021 Contract: - $300 Autho Limit - $185 Flat Rate
TECH: Brand:Lg Product:Home Laundry - Electric Model No.:WT7300CW Model Desc: Serial No.:MEC64580708 Install Date:10/08/2019 Call No:AC99616JEA13 Source:CENTRICITY (BWG) Call Type:SERVICE CONTRACT Service Type:Repair Service Location:IN HOME Call Status:Accepted Call Taken:06/06/2022 COMPLAINT:Washer Not Drainning __________________________________________ Pre-auth: $300.00 Pricing: $0.75 per mile after 60 miles round trip to our office address, 20% markup on parts, Labor $150/$225 (2nd man is higher rate) Authorization (800) 622-1100 or email claims@centricity.com or submit on SP __________________________________________ WORK ORDER DETAILS:
TECH: Brand:Frigidaire Product:Dishwasher Model No.:FGHD2465NF Model Desc: Serial No.:TH23125356 Install Date:08/18/2012 Retailer Name:LOWES Call No:8531567301 Source:ELECTROLUX Call Type:SERVICE CONTRACT Service Type:Repair Call Status:Accepted Call Taken:04/06/2022 Repeat Call:NO Problem Descrption :Dishwasher Issues, Water
TECH: Service Type: In-Home Model: HMCF7W4 Serial Number: 2106006294 Date of Purchase: Product Type: Freezer Problem: Not Cooling at All
Problem Description: h/o Robert called about the dryer not drying and making screeching loud noise and burning smell
Samsung microwave flash a error code (SE) and then turns off.
Installed main board and display board on Magic Chef refrigerator
Installed oven ignitor under Home warranty of america warranty coverage.
installed mullion door seal and onion keeper tested operating normally could not get signature because invoice was blank and we cannot edit invoice in the field
Installed front and rear bearings tested operating quietly and normally