175 Hansen Ct Unit 103
Wood Dale, IL 60191
847-966-1950

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Cate B.

Cate B. Job Checkin

TECH: Product: Home Laundry - Electric Brand: Frigidaire Model (Optional): FLCE7522AW Serial Number (Optional): 4E22109514 Retailer Name (Optional): GRAND APPLIANCE Install Date (Optional): 07/20/2022 Problem Description: DRYER IS NOT HEATING ______________________________ * Update Service Power * Take photos and collect true model/serial number. Cosmetic Issues only covered for 7 days after installation. Provide customer service number 877.435.3287 for them to reach out to with questions or concerns. NO INSTALLATION ISSUES ARE COVERED UNDER WARRANTY - Homeowners must contact the business from whom they purchased the product or did the installation. Proof of Purchase is required for any older products.


Cate B.

Cate B. Job Checkin

TECH: Brand :Frigidaire Product :Refrigerator Model No. :GRFC2353AF Serial No. :4A24816003 Install Date :01/10/2023 Retailer NameGRAND APPLIANCE Call Type :IN WARRANTY Service Type :Repair Call Status :Accepted Call Taken :06/05/2023 Problem Descrption :when they used the water dispenser, it's leaking water which never happened prior the replacement door being installed ______________________________ * Update Service Power * Take photos and collect true model/serial number. Cosmetic Issues only covered for 7 days after installation. Provide customer service number 877.435.3287 for them to reach out to with questions or concerns. NO INSTALLATION ISSUES ARE COVERED UNDER WARRANTY - Homeowners must contact the business from whom they purchased the product or did the installation. Proof of Purchase is required for any older products.


Cate B.

Cate B. Job Checkin

TECH: Brand :Frigidaire Product :Refrigerator Model No. :FGHT2055VF Serial No. :BA20617944 Install Date :08/25/2022 Call No :2000031986 Service Center :10939 Source :ELECTROLUX Call Type :IN WARRANTY Service Type :Repair Call Status :Accepted Call Taken :04/06/2023 Problem Descrption :The Freezer Door Fell Off, Pin Came Out Of Socket ______________________________ * Update Service Power * Take photos and collect true model/serial number.


Cate B.

Cate B. Job Checkin

TECH: John WHIRLPOOL DRYER - ERROR CODE TE -- NOT WORKING MODEL: DV433GTGJWR/A1 SERIAL: Y49C53VD500271P


Cate B.

Cate B. Job Checkin

TECH: Brand :Frigidaire Product :Refrigerator Model No. :FPRU19F8WF Model Desc : Serial No. :BA20209324 Install Date :02/24/2022 Retailer NameGRAND APPLIANCE Call No :8597657203 Service Center :10939 Source :ELECTROLUX Call Type :IN WARRANTY Service Type :Repair Call Status :Accepted Call Taken :04/06/2023 Problem Description: Refrigeration Issues, Operations, No Cool-Not Staying Cool ______________________________ * Update Service Power * Take photos and collect true model/serial number.


Cate B.

Cate B. Job Checkin

TECH: Brand :Frigidaire Product :Refrigerator Model No. :FFFU20F2VW Model Desc : Serial No. :BB05002960 Install Date :12/29/2020 Retailer Name Call No :8619426402 Service Center :10939 Source :ELECTROLUX Call Type :SERVICE CONTRACT Service Type :Repair Call Status :Accepted Call Taken :04/05/2023 Problem Descrption :Freezer Issues, Operations, No Cool-No Cool ______________________________ * Update Service Power * Take photos and collect true model/serial number.


Cate B.

Cate B. Job Checkin

TECH: Request Type Warranty Trade Appliance Item Clothes Dryer - Electric Brand Maytag Model# MGDC400VW0 Serial # M029449566 Service Job Type Repair Deductible No deductible payment required. Item Location Basement Event Type Standard Severity STANDARD Problem Code: THE UNIT IS NOT WORKING AT ALL Description: 2021 Contract: - $300 Autho Limit - $185 Flat Rate


Cate B.

Cate B. Job Checkin

TECH: Francisco LG Refrigerator ISSUE: not cooling STYLE: MODEL: SERIAL: SERVICE CALL: $155.00 (downtown $198) [If tenant/landlord REQUIRED credit card on file!] APN23A03089500P - parts only


Cate B.

Cate B. Job Checkin

TECH: Francisco Brand :Frigidaire Product :Dishwasher Model No. :FFID2426TS Model Desc : Serial No. :TH20471043 Install Date :03/11/2022 Retailer NameGRAND APPLIANCE Problem Descrption :Unit Powers On, But Controls Are Unresponsive ______________________________ * Update Service Power * Take photos and collect true model/serial number.


Cate B.

Cate B. Job Checkin

TECH: Brand :Electrolux Product :Home Laundry - Electric Model No. :EFMG627UIW Model Desc : Serial No. :4D83309951 Install Date :06/18/2018 Retailer NameGrand Call No :8590246301 Source :ELECTROLUX Call Type :SERVICE CONTRACT Service Type :Repair Call Status :Accepted Call Taken :11/08/2022 Problem Descrption :Dryer Issues, Operations, Drum Does Not Turn-Drum Will Not Turn ______________________________ * Update Service Power * Take photos and collect true model/serial number.


Cate B.

Cate B. Job Checkin

TECH: APPLIANCE: electrolux Home Laundry - Electric COMPLAINT: Dryer G: Parts Are Covered By Mfg Warranty : Dont Working Properly, Not Spinning Brand :Electrolux Product :Home Laundry - Electric Model No. :EFMG627UIW Model Desc : Serial No. :4D04813947 Install Date :12/31/2020 Retailer Name Call No :AN84228JTC75 Source :CENTRICITY (BWG) Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME Call Status :Accepted Call Taken :10/06/2022 __________________________________________ * DO NOT update Service Power Pre-auth: $300.00 Pricing: $0.75 per mile after 60 miles round trip to our office address, 20% markup on parts, Labor $150/$225 (2nd man is higher rate) Authorization (800) 622-1100 or email claims@centricity.com or submit on SP


Cate B.

Cate B. Job Checkin

TECH: John PRODUCT (Brand & Type): GE Range STYLE: MODEL: SERIAL: SERVICE CALL: $148.00 ISSUE: Smell of gas when she turns it on, customer said that the gas company came out said no leak, but smells like carbon monoxide.


Cate B.

Cate B. Job Checkin

TECH: Francisco PRODUCT (Brand & Type): Electrolux Washer STYLE: FL, side by side MODEL: SERIAL: SERVICE CALL: $148.00 ISSUE: 2018, washer leaking from drawer underneath the panel when water coming into the unit around the door seal


Cate B.

Cate B. Job Checkin

TECH: Brand:Frigidaire Product:Refrigerator Model No.:FFHT2045VW Model Desc: Serial No.:BA10811748 Install Date:03/29/2022 Retailer Name:GRAND APPLIANCE Call No:2000013423 Source:ELECTROLUX Call Type:IN WARRANTY Service Type:Repair Call Status:Accepted Call Taken:05/06/2022 Repeat Call:NO Problem Descrption :No Cool In The Fresh Food And Frozen Sections.


Cate B.

Cate B. Job Checkin

TECH: James Manitowoc ice machine: not making ice Perform two icemachine performance maintenance and replace filters