175 Hansen Ct Unit 103
Wood Dale, IL 60191
847-966-1950

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Cate B.

Cate B. Job Checkin

TECH: Product Washer Brand Whirlpool Warranty Info Service Contract Model (Optional) MVW7232HW Serial Number (Optional) N/A Retailer Name (Optional) RESELLER Install Date (Optional) 04/9/2022 Problem Description THE WASHER IS NOT WASHING ENOUGH AND HAS PROBLEM FILLING _______________________________________________ *THEY PROVIDE THE PARTS - do not order! To identify parts on order visit: https://www.squaretrade.com/rma-request/ * Enter in the Call# (The claim#) and the listed parts that have been sent to the customer will show. Can take up to 24 Hrs to load. INSTRUCTIONS: Contact customer within 24hrs of accepting call Confirm appointment date & parts delivery - if parts have not arrived yet, use ServicePower status WFP - if servicer needs to reschedule, useServicePower status RSH - If the customer requests to reschedule, useServicePower status WO


Cate B.

Cate B. Job Checkin

TECH: Brand :Frigidaire Product :Refrigerator Model No. :FRFG1723AV Model Desc : Serial No. :1K30777426 Install Date :06/01/2023 Retailer Name Problem Descrption :No Cool Fridge. ______________________________ * Update Service Power * Take photos and collect true model/serial number. Cosmetic Issues only covered for 7 days after installation. Provide customer service number 877.435.3287 for them to reach out to with questions or concerns. NO INSTALLATION ISSUES ARE COVERED UNDER WARRANTY - Homeowners must contact the business from whom they purchased the product or did the installation. Proof of Purchase is required for any older products.


Cate B.

Cate B. Job Checkin

TECH: APPLIANCE: Brand :General Electric Product :Dishwasher Model No. :GDP645SYN3FS Model Desc : Serial No. :AS752250B Install Date :02/16/2021 Call No :005399033134 Source :SQUARE TRADE Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME Call Status :Accepted Call Taken :11/08/2022 COMPLAINT: Problem Descrption :The Dishwasher Isn'T Draining _______________________________________________ *THEY PROVIDE THE PARTS - do not order! To identify parts on order visit: https://www.squaretrade.com/rma-request/ * Enter in the Call# (The claim#) and the listed parts that have been sent to the customer will show. Can take up to 24 Hrs to load. INSTRUCTIONS: Contact customer within 24hrs of accepting call Confirm appointment date & parts delivery - if parts have not arrived yet, use ServicePower status WFP - if servicer needs to reschedule, useServicePower status RSH - If the customer requests to reschedule, useServicePower status WO


Cate B.

Cate B. Job Checkin

TECH: Basilia APPLIANCE BRAND: KENMORE APPLIANCE TYPE: DRYER COMPLAINT: BURNING CLOTHES MODEL / SERIAL (if available): Charged card sending estimate to Molly email


Cate B.

Cate B. Job Checkin

TECH: Request Type Warranty Trade Appliance Item Refrigerator Brand Kenmore Model# VERIFY Serial # VERIFY Service Job Type Repair Deductible No deductible Payment Required Item Location Primary Kitchen Event Type Standard Severity STANDARD Problem Code: No Symptom Received Description: Warranty/Repair Service Request Standard 2021 Contract: - $300 Autho Limit - $185 Flat Rate


Cate B.

Cate B. Job Checkin

TECH: Basilia Request Type Warranty Trade Appliance Item Clothes Dryer - Natural Gas Brand Whirlpool Model# WGD5800DWO Serial # M44823621 Service Job Type Repair Deductible No deductible Payment Required Item Location Basement Event Type Standard Severity STANDARD Problem Code: THE UNIT IS NOT WORKING AT ALL - not starting cycle, it is getting power. Description: is not working at all 2021 Contract: - $300 Autho Limit - $185 Flat Rate


Cate B.

Cate B. Job Checkin

TECH: APPLIANCE BRAND: LG APPLIANCE TYPE: Washer (stacked) COMPLAINT: LE error message **PREFER 10-2 WINDOW** Model # wm3050CW/509PNSV7Q014 MFG date: 9/1/2015


Cate B.

Cate B. Job Checkin

TECH: Brand:Kitchen Aid Product:Dishwasher Model No.:KDTE254ESS Model Desc: Serial No.: Install Date:12/04/2016 Retailer Name:HHGREGG APPLIANCES, INC Call No:7548004-00 Source:GUARDSMAN Call Type:SERVICE CONTRACT Service Type:Repair Call Status:Accepted Call Taken:12/02/2021 Repeat Call:NO Problem Description: Leaking