18341 E El Buho Pequeno
Gold Canyon, AZ 85118
602-283-2507

Local Reviews
for sun city, az

Rated 4.9 out of 5 stars based on 7 customer reviews

great service

the man did a wonderful job representing affordable appliance. the price was higher than expected.

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Service was definitely satisfactory

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Awesome Service!

We needed our ice maker hooked up.There was a difference in size in the line in the wall and the line of the refrigerator. The tech evaluated the situation and ran to the hardware store for an adapter. He got us hooked up and we have all the ice we need!

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Excellent Service!

Carlos did an excellent job repairing my refrigerator freezer & explaining to me what was wrong and what he was going to do. Thank You, I would recommend your company to my friends.

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Great service.

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VeryGOOD

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excellent service!

Carlos is a #1 service teck. he works with your business, not for it.

  • Overall Experience
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  • Convenience

Job Locations
for sun city, az

Christopher M.

Christopher M. Job Checkin

CONCERN: Customer reports dishwasher is not draining properly. DIAGNOSTIC AND CAUSE: Inspected wall outlet for proper voltage to dishwasher, voltage normal at the time of inspection. Inspected voltage to main control input, dishwasher main control input voltage normal at the time of inspection. Inspected main control output voltage to the dishwasher drain pump, main control output voltage, normal at the time of inspection. Inspected voltage to drain pump and found proper operating voltage to Dishwasher drain pump, dishwasher drain pump impeller still not working. Dishwasher drain pump failed. CORRECTION: Replaced dishwasher drain pump and tested, operation now normal.


Carlos V.

Carlos V. Job Checkin

CONCERN: Washer is not draining or spinning DIAGNOSTIC AND CAUSE: Inspected washer for proper output voltage from washer control to the washer motor, voltage output is normal at the time of testing. Inspected washer pump, Found washer pump failure. CORRECTION: Replaced washer pump and tested. Operation now normal.


Carlos V.

Carlos V. Job Checkin

CONCERN: Customer reports refrigerator is not getting cold on refrigerator side. DIAGNOSTIC AND CAUSE: Inspected compressor operation, evaporator fan and condenser fan operation, all normal. Found frost build up on evaporator coils. Tested defrost heater for continuity, Found defrost heater and limiter shorted. CORRECTION: Replaced defrost heater and limiter. Tested operation, all normal upon completion.


Carlos V.

Carlos V. Job Checkin

CONCERN Customer reports ice maker inoperative CAUSE: No water line going to refrigerator CORRECTION: installed SS braided line and tested for leaks. Ice maker Operation now normal.


Christopher M.

Christopher M. Job Checkin

CONCERN: Customer reports that the dishwasher is not cleaning the dishes. CAUSE: Dishwasher has soap and scum build up. CORRECTION: Performed dishwasher cabinet clean out, cleaned dishwasher sump and chopper area to remove debris. Cleaned spray arms as best as possible, installed citrus acid solution and ran machine to disinfect and clean spray ports and sump area of mold and mildred residue. Operation now normal.


Carlos V.

Carlos V. Job Checkin

CONCERN: Customer reports washer is it working CAUSE: Found hot water valve not working from hall CORRECTION: Repair control knob and tested, operation now normal.


Carlos V.

Carlos V. Job Checkin

Refrigerator service call.


Carlos V.

Carlos V. Job Checkin

CONCERN: Customer reports refrigerator is leaking water. DIAGNOSTIC AND CAUSE: Inspected water supply line for leaks, no leaks at the refrigerator water supply line. Inspected internal water refrigerator water lines for leaks, internal refrigerator water line are normal at the time of inspection. Inspected refrigerator defrost drain line for water leaks, found the source of the leak coming from the refrigerator defrost drain. Removed freezer panel to inspect for clogged drain line. Found the defrost drain restricted with ice and debris. CORRECTION: Cleared the refrigerator defrost drain of ice and debris, operation now normal.


Christopher M.

Christopher M. Job Checkin

CONCERN: Customer reports KITCHEN AID refrigerator is leaking water onto floor. Model KSRK25FVWH02 CAUSE: Technician inspected water supply line from wall to refrigerator water valve. No leaks at supply hose. Inspected water valve for leaks, no leaks at water valve, inspected refrigerator micro tubing, found micro tubing failure. CORRECTION: Replaced and repaired refrigerator micro tubing and check for further leaks. NO LEAKS UPON COMPLETION.


Carlos V.

Carlos V. Job Checkin

CONCERN: Customer reports that the KITCHEN AIDwasher is not draining. DIAGNOSTIC AND CAUSE: Inspected wall outlet for proper voltage to washer, voltage output from wall outlet normal at the time of inspection. Inspected voltage output from control to washer drain pump, voltage to drain pump normal at the time of inspection. Found washer pump impeller was trying to turn however the technician found washer drain pump clogged with debris. CORRECTION: Removed drain pump to clear debris and re-installed, check for leaks and tested, Operation now normal.


Carlos V.

Carlos V. Job Checkin

CONCERN: Customer reports cooktop burners are not working properly CAUSE: Found cooktop wiring wiring wrong . failed. CORRECTION: re wired cooktop and replaced terminal and tested, operation now normal


Carlos V.

Carlos V. Job Checkin

CONCERN: Customer reports oven door glass is cracked. CORRECTION: Replaced oven door glass and tested, operation now normal.


Carlos V.

Carlos V. Job Checkin

CONCERN: Customer reports refrigerator is not getting cold on refrigerator side. DIAGNOSTIC AND CAUSE: Inspected compressor operation, evaporator fan and condenser fan operation, all normal. Found frost build up on evaporator coils. Tested defrost heater for continuity, Found defrost heater and limiter shorted. CORRECTION: Replaced defrost heater and limiter. Tested operation, all normal upon completion. CONCERN: Customer reports refrigerator seems to run all the time. CAUSE: Found condenser coils clogged with debris. CORRECTION: Clean condenser coils and tested, operation now normal. CONCERN Customer reports refrigerator water filter : CORRECTION: install water filter and tested. Operation now normal.


Carlos V.

Carlos V. Job Checkin

CONCERN: Customer reports Oven door glass came off CAUSE: Found glass loose CORRECTION: install door glass.


Carlos V.

Carlos V. Job Checkin

CONCERN: Customer reports washer is making a lot of noise when running. CAUSE: Tub bearing failure. CORRECTION: Replaced washer tub seal and bearing, tested unit and inspected for leaks. Operation now normal no leaks upon completion.