Service tech were scheduled promptly arrived on time pleasant to work with all details were discussed prior to work being done. I will continue to use them!
Response from Affordable Appliance Repair:
Peggy, Thank you so much, I will pass this along to Edgar
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Joey and Affordable Appliance have worked on several different appliances for us. This time he diagnosed and repaired our dishwasher. I highly recommend.
Response from Affordable Appliance Repair:
Phil, Thank you, I will pass this along to Joey.
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Very knowledgable technician. Extremely timely. Had the necessary supplies to fix the problem immediately.
Response from Affordable Appliance Repair:
Cynthia, Very grateful, thank you.
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David was on time, diagnosed the problem, had the part, did the repair, and finiished up in about an hour. Unit now works. Price was fair.
Response from Affordable Appliance Repair:
Mary, Thank you, I will pass this along to David...
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Edger replaced both hoses, knew exactly what to do in a very timely fashion. I was very pleased with his knowledge on what to be done.
Response from Affordable Appliance Repair:
Elaine, thank you so much, I will pass this along to Edgar.
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Had dishwasher issues and within 3 days Affordable Appliance Repair had a pleasant, competent service person,(Tony), out. What great customer service and pleasant young man!!
Response from Affordable Appliance Repair:
Karen, Thank you so much!!!
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Did a great job even had parts along very impressed
Response from Affordable Appliance Repair:
Jeanette, Thank you!!!
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Response from Affordable Appliance Repair:
Linda, Very much appreciated!!! Thank you.
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Despite being in a bind with our washing machine suffering from water drainage issues, I suspected the drain pump tea stage culprit. After some quick online recon, stumbled upon Affordable Appliance Repair and hoped for the best using reviews as my guide. Elated with the service received, thankful for the flexibility circled around our appointment and happy to have our washing up and running once again. Brendon, much appreciation!
Response from Affordable Appliance Repair:
Robert, Very appreciated, I will pass this along to Brendon....
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Response from Affordable Appliance Repair:
Kent, Thank you so much!!!
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Response from Affordable Appliance Repair:
Stephanie, Thank you
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Spotted problem immediately , never wasted anytime.....kept everything very clean
Response from Affordable Appliance Repair:
Carla, Very grateful, thank you
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Quick scheduling, tech came out and immediately knew what issue was and had it fixed super quick. Really nice, friendly guy and amazing service at a fair price. Would definitely use them again if needed.
Response from Affordable Appliance Repair:
Thank you so much, very kind of you.
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Charlie with Affordable Appliance Repair was extremely knowledgeable in diagnosing a washing machine issue. He also gave an honest assessment of the situation and did not just push a repair.
Response from Affordable Appliance Repair:
Tracey, I will pass this along to Charlie, thank you....
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CONCERN: Refrigerator temperature is erratic. DIAGNOSTIC AND CAUSE: Inspected wall outlet for proper voltage, voltage at wall outlet was normal at the time of inspection. Inspected input voltage to compressor, input voltage at compressor was normal at the time of inspection. Inspected refrigerator thermostat cold control operation, found refrigerator cold control failing. CORRECTION: Replaced refrigerator cold control and tested. Operation now normal.
CONCERN: Customer reports microwave is not working. DIAGNOSTIC AND CAUSE: Inspected power supply at the wall for 120V, voltage at supply line normal at time of inspection. Inspected control board for visible signs of shorts, no signs of shorts a the control board. Inspected microwave 20 amp safety fuse for shorts. Microwave fuse shorted. CORRECTION: Replaced microwave fuse and tested, operation now normal.
CONCERN: Customer reports washer is leaking from door boot. CAUSE: Found washer boot torn. CORRECTION: Replaced and tested, operation now normal. No leaks upon completion. Customer supplied part.
CONCERN: Customer reports washer water inlet is not working properly. CAUSE: Found washer water valve failed. CORRECTION: Replaced washer water valve and tested. Operation now normal. Additional technician needed to remove dryer from the washer. NOTE: After repairs were completed inspected for leaks, no leaks at time of completion
CONCERN: Customer reports he wants the doors to open the opposite direction as they do now. Completed request
CONCERN: Customer reports refrigerator is not getting cold. CAUSE: Found compressor failed. CORRECTION: Replaced compressor and receiver dryer, evacuated system and recharged with freon. Operation now normal.
CONCERN: Customer reports dishwasher is leaking CAUSE: Found dishwasher wayer inlet valve. CORRECTION: Replaced water inlet valve and tested. Operation now normal.
Refrigerator service call. No repairs made at this time. Parts no longer available.
CONCERN: Customer reports refrigerator is not working properly. CAUSE: Found refrigerator defrost timer failed. CORRECTION: Replaced refrigerator defrost timer and tested. Operation now normal.
CONCERN: Refrigerator section is not getting cold. DIAGNOSTIC AND CAUSE: Inspected voltage from terminal block to compressor, voltage normal at the time of inspection. Tested compressor operation, compressor operation normal at the time of inspection. Inspected voltage to evaporator fan motor, voltage normal at the time of inspection. Found evaporator fan motor failed. CORRECTION: Replaced Fresh Food refrigerator evaporator fan motor and tested. Operation now normal.
CONCERN: Dryer is making a loud noise when tumbling. DIAGNOSTIC AND CAUSE: Inspected dryer barrel operation, operation normal. Inspected blower wheel for restrictions, no restrictions in or around blower wheel. Found dryer drum support rollers failed. CORRECTION: Replaced rollers, belt, and idler pulley. Operation now normal
CONCERN: Dryer is making a loud noise when tumbling. DIAGNOSTIC AND CAUSE: Inspected dryer barrel operation, operation normal. Inspected blower wheel for restrictions, no restrictions in or around blower wheel. Found dryer drum support rollers failed. CORRECTION: Replaced rollers, belt, and idler pulley. Operation now normal
CONCERN: Customer reports refrigerator is leaking water. DIAGNOSTIC AND CAUSE: Inspected water supply line for leaks, no leaks at the refrigerator water supply line. Inspected internal water refrigerator water lines for leaks, internal refrigerator water line are normal at the time of inspection. Inspected refrigerator defrost drain line for water leaks, found the source of the leak coming from the refrigerator defrost drain. Removed freezer panel to inspect for clogged drain line. Found the defrost drain restricted with ice and debris. CORRECTION: Cleared the refrigerator defrost drain of ice and debris, operation now normal. No leaks upon completion.
CONCERN: Customer reports dishwasher is leaking. DIAGNOSTIC AND CAUSE: Inspected water supply lines to the dishwasher, supply lines are normal at the time of inspection. Inspected dishwasher water valve for leaks, dishwasher water valve is normal. Filled dishwasher with water to inspect for leaks, found dishwasher door gasket failed. CORRECTION: Replaced door gasket and tested for leaks. Operation now normal. No leaks upon completion.
CONCERN: Customer reports freezer is not producing much ice. CAUSE: Found back panel and evaporator coils covered in frost. Tested the refrigerator defrost bi-metal thermostat for continuity, refrigerator defrost bi-metal continuity failed test. Refrigerator defrost bi-metal has electrical short. CORRECTION: Defrosted refrigerator evaporator coils and replaced defrost bi-metal thermostat. Operation now normal.