David was polite, knowledgeable and fast. Excellent service.
Response from Affordable Appliance Repair:
Thanks for the review, Mark! I will pass this along to David! Thanks again!
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Edgar was great fixed in less than 2mins. The company price for that fix was high but I’m grateful
Response from Affordable Appliance Repair:
Thanks for the review, Antoinette! Happy to help!
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Affordable and my tech Joey have always been responsive, knowledgeable, prompt in getting to me and reasonably priced. I wouldn’t use anyone else!
Response from Affordable Appliance Repair:
Thanks so much for the review, Sky! Happy to help!
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Chaz was responsive and knowledgeable. He was efficient and valued our time.
Response from Affordable Appliance Repair:
Jackie, So grateful for you allowing us the opportunity to provide your service. Thank you.
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Perfect work so far. Working great Totally recommend this company
Response from Affordable Appliance Repair:
Isabelle, Thank you so much for taking the time to post this review. It is greatly appreciatec.
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Chaz, the technician, was knowledgeable, professional, friendly and experienced! Answered all my questions.
Response from Affordable Appliance Repair:
Thanks for the review, Sandra! I will let Chaz know you had a great experience!
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Darin was great!!
Response from Affordable Appliance Repair:
Glad to be of service, John! And thank you for the review!
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My repair was completed in a timely manner. With a part that needed to be ordered, the job was still completed in a week.
Response from Affordable Appliance Repair:
Thanks for the review, Kathy. It means a ton!
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On time, courteous and repaired really quickly.
Response from Affordable Appliance Repair:
Thanks for the review, Linda! We appreciate it!
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Edgar was nice and efficient.
Response from Affordable Appliance Repair:
Thank you for the review, Anna! We will let Edgar know you had a good experience!
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Joel is a very personable, professional young man. Great employee.
Response from Affordable Appliance Repair:
Thanks for the review, Jose! We appreciate it a ton!
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Edgar was punctual, professional and personable. He was able to find the problem and recommend a fix to get our fridge back up and running. And while the fix is not permanent it at least gives us some time to research and review a replacement project over the next year or two.
Response from Affordable Appliance Repair:
Dennis, Very much appreciated. Edgar is one of our best, I will pass this along to him.
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Above and beyond great service- thank you so much to Chaz for being so helpful, courteous and professional.
Response from Affordable Appliance Repair:
Stephanie, Very grateful, thank you so much!
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As always David did a great job and resolved my appliance issues in an excellent manner. David is just the best there is.
Response from Affordable Appliance Repair:
Thank you for the review, Dr. Norm! Glad to have been of service!
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Affordable are the only ones I would turn to for appliance repair. They are fast, efficient and live up to their name! So glad to have a dependable appliance repair!
Response from Affordable Appliance Repair:
Thank you for the review, Sky! Always happy to assist
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CORRECTION: Cleaned condenser coils on main refrigerator, wine refrigerator, and garage fridge. CONCERN: Customer reports washer is leaking water onto the floor. DIAGNOSTIC AND CAUSE: Inspected water supply hoses to washer, supply hoses normal at the time of inspection. Inspected all internal water hoses and drain hoses, all hoses normal at the time of inspection. Inspected washer drain pump and tub seal for leaks, no leaks at the time of inspection. Tested washer on large load size and inspected for leaks, no leaks at the time of inspection. Inspected wall drain for signs of overflow, no visible signs of overflow at the time of inspection. CORRECTION: Unable to duplicate customer concern at this time. NO REPAIRS MADE
CONCERN: Customer requests assistance reinstalling oven door after replacing hinges. CORRECTION: Reassembled oven door and installed door onto oven and tested. Operation now normal. NOTE: Technician inspected door frame and receivers, all seem to be flush and in working order. Should problem reoccur receivers may need replacement
CONCERN: Customer reports refrigerator door is squeaking . CAUSE: Door cam needed to be adjusted and oiled on fridge and freezer door. CORRECTION: adjusted door cams and oiled tested doors multiple times Operation now normal.
CONCERN: Customer reports dryer is not heating. DIAGNOSTIC AND CAUSE: Inspected dryer for proper voltage from the wall to the cord terminal block, voltage normal. Inspected voltage from terminal block to dryer control assembly, voltage normal. Inspected continuity on all thermal safety thermostats, all thermal safeties are normal. Inspected continuity at heater element, found dryer heating element failed. CORRECTION: Replaced dryer heating element and tested. Operation now normal.
CONCERN: Customer reports freezer section is not cooling properly, building frost. CAUSE: Found refrigeration system low on refrigerant and defrost timer not defrosting as designed. CORRECTION: Recharged system, replaced defrost timer and tested. Operation now normal. Note: NO GUARANTEE ON RECHARGING SYSTEM. Since a refrigerator that is low on freon has a known leak we cannot guarantee performance of the unit after freon has been refilled. When a welded unit is low on freon it has leaked out, however we cannot determine the rate at which a leak is. Customer has acknowledged that this is a temporary fix only and is not to be considered a long lasting repair.
CONCERN: Customer reports Refrigerator is not cooling properly. DIAGNOSTIC AND CAUSE: Test compressor operation to see if the compressor was running. Compressor was not running. Tested for voltage from adaptive defrost control board to compressor. No voltage from the main control board to the compressor. Cause of failure found ADC main control board shorted at the output line voltage to the compressor. CORRECTION: Replaced ADC main control board and tested. Operation now normal. CONCERN: Customer reports refrigerator section is not getting cold but freezer is still working properly. CAUSE: Found back panel and evaporator coils covered in frost. Tested the refrigerator defrost bi-metal thermostat for continuity, refrigerator defrost bi-metal continuity failed test. Refrigerator defrost bi-metal has electrical short. CORRECTION: Defrosted refrigerator evaporator coils and replaced defrost bi-metal thermostat. Operation now normal.
CONCERN: refrigerator power cord damaged. CORRECTION: replaced power cord( customer provided part). Tested and operating normal at this time.
CONCERN: Customer reports Refrigerator is not cooling properly. DIAGNOSTIC AND CAUSE: Test compressor operation to see if the compressor was running. Compressor was running. Tested for voltage from adaptive defrost control board to defrost components. No voltage from the main control board to the defrost. Cause of failure found ADC main control board shorted at the output line voltage to the defrost components. CORRECTION: Replaced ADC main control board and tested. Operation now normal.
CONCERN: Washer is not draining or spinning DIAGNOSTIC AND CAUSE: Inspected washer for proper output voltage from washer control to the washer motor, voltage output is normal at the time of testing. Inspected washer pump, Found washer pump failure. CORRECTION: Replaced washer pump and tested. Operation now normal. No leaks upon completion.
CONCERN: Customer reports refrigerator is not working properly. DIAGNOSTIC AND CAUSE: Inspected refrigerator for proper voltage supply, voltage is normal at the time of inspection. Inspected for proper voltage from terminal block to control, voltage is normal at the time of inspection. Inspected voltage from control to DC inverter, found voltage supply to the inverter normal however no voltage coming out of the inverter to the compressor. Found compressor inverter control board failed. CORRECTION: Replaced compressor inverter control board and tested. Operation now normal.
CONCERN: Customer reports washer is not working properly. CAUSE: Found washer suspension rods have failed. CORRECTION: Replaced washer suspension rods and tested. Operation now normal.
Dryer Service Call, Found dryer heating as designed at time of inspection Installed new aluminum dryer vent hose. Installed Parts only. Customer wanted to purchase heating element and cutoff kit for future use if needed
CONCERN: Customer reports Refrigerator is not cooling properly. DIAGNOSTIC AND CAUSE: Test compressor operation to see if the compressor was running. Compressor was not running. Tested for voltage from adaptive defrost control board to compressor. No voltage from the main control board to the compressor. Cause of failure found ADC main control board shorted at the output line voltage to the compressor. CORRECTION: Replaced ADC main control board and tested. Operation now normal. CONCERN: Customer reports refrigerator section is not getting cold but freezer is still working properly. CAUSE: Found back panel and evaporator coils covered in frost. Tested the refrigerator defrost bi-metal thermostat for continuity, refrigerator defrost bi-metal continuity failed test. Refrigerator defrost bi-metal has electrical short. CORRECTION: Defrosted refrigerator evaporator coils and replaced defrost bi-metal thermostat. Operation now normal.
CONCERN: Customer reports ice maker is not making ice. DIAGNOSTIC AND CAUSE: Inspected water supply lines for leaks, no leaks from supply lines at the time of inspection. Inspected freezer for proper temperature output, temperature output in freezer normal at the time of inspection. Inspected for proper voltage to the ice maker, voltage to ice maker is normal at the time of inspection. Found voltage to the Ice maker normal however ice maker will not call for water from the refrigerator water valve. Found the ice maker failed. CORRECTION: Replaced ice maker and tested. Operation now normal. No leaks upon completion.
CONCERN: Customer reports Refrigerator is not cooling properly. DIAGNOSTIC AND CAUSE: Test compressor operation to see if the compressor was running. Compressor was not running. Tested for voltage from adaptive defrost control board to compressor. No voltage from the main control board to the compressor. Cause of failure found ADC main control board shorted at the output line voltage to the compressor. CORRECTION: Replaced ADC main control board and tested. Operation now normal.