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Overall Experience
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This is the 2nd time I used your service. I always think I am going to have to buy a new fridge then I call you And you fix it like new Again. Very happy customer!
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Overall Experience
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Overall Experience
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The icemaker still is not working right and I tried to call you back and got hung up on three to four times it makes ice and doesn't stop and the cube ice doesn't come out.
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Response from Affordable Appliance Repair:
Thank you so much for taking the time to let us know how we did.
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Overall Experience
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Overall Experience
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Carlos was courteous and professional. He fixed my washer and made sure that everything was in good working order before he left.
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CONCERN: Customer reports WESTINGHOUSE washer is not working. CORRECTION: No repairs made at this time, cost of repair would exceed replacement costs. RECOMMEND REPLACEMENT UNIT
CONCERN: Customer reports SAMSUNG washer water inlet is not working properly. MODEL WF42H5600AW/A2 CAUSE: Found washer water valve failed. CORRECTION: Replaced washer water valve and tested. Operation now normal.
CONCERN: Customer reports WHIRLPOOL ice maker is not making ice. Model WRX735SDBM00 DIAGNOSTIC AND CAUSE: Inspected water supply lines for leaks, no leaks from supply lines at the time of inspection. Inspected freezer for proper temperature output, temperature output in freezer normal at the time of inspection. Inspected for proper voltage to the ice maker, voltage to ice maker is normal at the time of inspection.Found voltage to the Ice maker normal however ice maker will not call for water from the refrigerator water valve. Found the ice maker failed. CORRECTION: Replaced ice maker and tested. Operation now normal
CONCERN: Customer reports LG Washer is not draining or spinning MODEL WM2075CCW DIAGNOSTIC AND CAUSE: Inspected washer for proper output voltage from washer control to the washer motor, voltage output is normal at the time of testing. Inspected washer pump, Found washer pump failure. CORRECTION: Replaced washer pump and tested. Operation now normal.
CONCERN: Customer reports SUB ZERO wine cooler is not cooling properly. CAUSE: Found refrigeration system low on freon. CORRECTION: Recharged system and tested. Operation now normal. Note: NO GUARANTEE ON RECHARGING SYSTEM. Since a refrigerator that is low on freon has a known leak we cannot guarantee performance of the unit after freon has been refilled. When a welded unit is low on freon it has leaked out, however we cannot determine the rate at which a leak is. Customer has acknowledged that this is a temporary fix only and is not to be considered a long lasting repair.
CONCERN: Customer reports WHIRLPOOL Dryer is making a loud noise when tumbling. MODEL WED94HEXW0 DIAGNOSTIC AND CAUSE: Inspected dryer barrel operation, operation normal. Inspected blower wheel for restrictions, no restrictions in or around blower wheel. Found dryer drum support rollers failed. CORRECTION: Replaced rollers, belt, and idler pulley. Operation now normal
CONCERN: Customer reports dishwasher is not draining. CAUSE: Found debris stuck in drain pump impeller restricting operation. CORRECTION: Removed drain pump and cleared debris. Tested unit operation is now normal.
CONCERN: Customer states FRIGIDAIRE washer is not working properly. MODEL ATF6700FS1 DIAGNOSTIC AND CAUSE: Inspected wall receptacle for proper outlet voltage to washer, wall receptacle voltage is normal at the time of inspection. Inspected washer controls for proper input voltage, voltage normal at time of inspection. Inspected washer interlock continuity, found washer interlock switch failed. CORRECTION: Replaced washer interlock switch and tested on all cycles, operation now normal.
CONCERN: Customer reports GE refrigerator is leaking water. DIAGNOSTIC AND CAUSE: Inspected water supply line for leaks, no leaks at the refrigerator water supply line. Inspected internal water refrigerator water lines for leaks, internal refrigerator water line are normal at the time of inspection. Inspected refrigerator defrost drain line for water leaks, found the source of the leak coming from the refrigerator defrost drain. Removed freezer panel to inspect for clogged drain line. Found the defrost drain restricted with ice and debris. CORRECTION: Cleared the refrigerator defrost drain of ice and debris, operation now normal.
CONCERN: Customer reports MAYTAG washer bleach is leaking inside the unit CAUSE: Found washer bleach hose disconnected CORRECTION: Replaced and tested, operation now normal.
CONCERN: Customer reports GE refrigerator is not working like it should. Model ZIRS36NMHRH CAUSE: Found evaporator leaking freon. CORRECTION: Replaced evaporator and receiver dryer, checked for leaks and tested. Operation now normal.
CONCERN: Customer reports GE refrigerator is not working like it should. Model ZIRS36NMHRH CAUSE: Found evaporator leaking freon. CORRECTION: Replaced evaporator and receiver dryer, checked for leaks and tested. Operation now normal.
CONCERN: Customer reports WHIRLPOOL dryer is not heating, also drum wont stop when door opened. DIAGNOSTIC AND CAUSE: Inspected dryer for proper voltage from the wall to the cord terminal block, voltage normal. Inspected voltage from terminal block to dryer control assembly, voltage normal. Inspected continuity on all thermal safety thermostats, all thermal safeties are normal. Inspected continuity at heater element, found dryer heating element failed and dryer door switch as well.CORRECTION: Replaced dryer heating element and door switch, tested. Operation now normal.
CONCERN: Customer reports WHIRLPOOL dryer is not heating. CAUSE: Inspected dryer wall receptacle for proper voltage to the dryer, voltage to the dryer is normal at the time of inspection. Inspected dryer terminal block and cord for visible shorts, no shorts found at terminal block or cord at the time of inspection. Inspected dryer heater continuity on the heater element, heating element tested good at the time of inspection, Tested thermal safety for continuity, no continuity present, Found dryer thermal safety shorted out. CORRECTION: Replaced dryer thermal safety and tested. Operation now normal.
CONCERN: Customer reports LG dryer is not heating. DIAGNOSTIC AND CAUSE: Inspected dryer for proper voltage from the wall to the cord terminal block, voltage normal. Inspected voltage from terminal block to dryer control assembly, voltage normal. Inspected continuity on all thermal safety thermostats, all thermal safeties are normal. Inspected continuity at heater element, found dryer heating element failed. CORRECTION: Replaced dryer heating element and tested. Operation now normal.