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Recently called for service on our dryer. Steve came out same day diagnosed the issue and repaired it. These guys are fantastic. I wouldn't call anyone else for our appliance repairs.
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Such a nice serviceman and fast to fix our problem!!
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Overall Experience
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Overall Experience
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Overall Experience
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Price
Convenience
Within in 30 minutes of each other, my washer and dryer both died. I was all for just getting new ones, but my husband said we should really call an appliance guy. I humored him and called. When Nick arrived I said quietly, out of my husband’s earshot, best answer you can give me, I need a new washer/dryer. I was shocked, Nick quickly diagnosed, shared a plan and price and got to work! He was able to fix both, like new. Asked if he knew anything about dishwashers. He headed over to the dishwasher, again, diagnosed, shared a plan and price and we agreed it was time to get a new one. It was pretty amazing watching him work proficiently on multiple types of appliances. Also talking with him, I learned that he knew the idiosyncracies of specific makes and models. He was smart, efficient and pleasant. Highly recommend Nick!
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As always- affordable appliance came to the rescue! Thank you for always doing a great job!
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The repair technician was friendly and knowledgeable, repaired our dryer in minutes!
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CONCERN: Customer states Kenmore washer is not working properly. DIAGNOSTIC AND CAUSE: Inspected wall receptacle for proper outlet voltage to washer, wall receptacle voltage is normal at the time of inspection. Inspected washer controls for proper input voltage, voltage normal at time of inspection. Inspected washer interlock continuity, found washer interlock switch failed. CORRECTION: Replaced washer interlock switch and tested on all cycles, operation now normal.
CONCERN: Customer reports Whirlpool dryer is not heating. Model WED9200SQ0 DIAGNOSTIC AND CAUSE: Inspected dryer for proper voltage from the wall to the cord terminal block, voltage normal. Inspected voltage from terminal block to dryer control assembly, voltage normal. Inspected continuity on all thermal safety thermostats, all thermal safeties are normal. Inspected continuity at heater element, found dryer heating element failed. CORRECTION: Replaced dryer heating element and tested. Operation now normal.
CONCERN: Customer reports GE refrigerator is leaking water. Model GYE22KMHFES DIAGNOSTIC AND CAUSE: Inspected water supply line for leaks, no leaks at the refrigerator water supply line. Inspected internal water refrigerator water lines for leaks, internal refrigerator water line are normal at the time of inspection. Inspected refrigerator defrost drain line for water leaks, found the source of the leak coming from the refrigerator defrost drain. Removed freezer panel to inspect for clogged drain line. Found the defrost drain restricted with ice and debris. CORRECTION: Cleared the refrigerator defrost drain debris, operation now normal. Needs time to thaw rest of line.
CONCERN: Customer reports Samsung dryer is not heating. Model DV5451AEW/XAADIAGNOSTIC AND CAUSE: Inspected dryer for proper voltage from the wall to the cord terminal block, voltage normal. Inspected voltage from terminal block to dryer control assembly, voltage normal. Inspected continuity on all thermal safety thermostats, all thermal safeties are normal. Inspected continuity at heater element, found dryer heating element failed. CORRECTION: Replaced dryer heating element and tested. Operation now normal.
CONCERN: Customer reports SAMSUNG washer is not working CAUSE: Found washer pressure hose failed CORRECTION: Replaced and tested, operation now normal.
CONCERN: Customer reports Samsung Refrigerator/freezer is not cooling properly. Model RSG257CAUSE: Found refrigeration system low on freon. CORRECTION: Recharged system and tested. Operation now normal.
CONCERN: Customer reports cooktop burners are not working properly CAUSE: Found cooktop wiring wiring wrong . failed. CORRECTION: re wired cooktop and replaced terminal and tested, operation now normal
CONCERN: Customer reports ice maker is not making ice. DIAGNOSTIC AND CAUSE: Inspected water supply lines for leaks, no leaks from supply lines at the time of inspection. Inspected freezer for proper temperature output, temperature output in freezer normal at the time of inspection. Inspected for proper voltage to the ice maker, voltage to ice maker is normal at the time of inspection.Found voltage to the Ice maker normal however ice maker will not call for water from the refrigerator water valve. Found the ice maker failed. CORRECTION: Replaced ice maker and tested. Operation now normal
CONCERN Customer reports FRIGIDAIRE refrigerator is not making ice and also making a loud noise Model FGHS2631PF4A CAUSE: Found incorrect fan blade installed. CORRECTION: Replaced fan blade and and tested. Operation now normal.
CONCERN: Customer requests MAYTAG washer and dryer inspected. CAUSE: Found washer leaking at intake funnel and shaft seal, otherwise looks very good for approx 55 year old unit. Dryer in very good condition and working as designed. CORRECTION: Turned water inlet faucet down so it isn't splashing, recommended using as is with a drain pan underneath since it is not expected to get much use. Cleaned inside of dryer and ran unit.
CONCERN: Customer reports that the food in the MAYTAG refrigerator section is not working properly. DIAGNOSTIC AND CAUSE: Inspected evaporator fan motor operation, evaporator fan operation is normal at this time. Inspect air return for restrictions, no restrictions at this time. Inspected voltage to the damper door assembly, found refrigerator damper assembly failed. CORRECTION: Replaced refrigerator damper assembly and tested. Operation now normal.
CONCERN: Customer reports GE refrigerator is not getting cooling well. MODEL GSH25JSXNSS DIAGNOSTIC AND CAUSE: Inspected compressor operation, evaporator fan and condenser fan operation, all normal. Evaporator clogged with frost(Customer had it defrosted); Tested defrost heater for continuity, Found defrost heater, limiter, & thermistior failed. CORRECTION: Replaced defrost heater, limiter, & thermistior. Tested operation, all normal upon completion.
CONCERN: Customer reports that the LG washer is not draining. DIAGNOSTIC AND CAUSE: Inspected wall outlet for proper voltage to washer, voltage output from wall outlet normal at the time of inspection. Inspected voltage output from control to washer drain pump, voltage to drain pump normal at the time of inspection. Found washer pump impeller was trying to turn however the technician found washer drain pump clogged with debris. CORRECTION: Removed drain pump to clear debris and re-installed, check for leaks and tested, Operation now normal.
CONCERN: Customer reports Samsung ice maker is not making ice.Model RS263BBSH/XAA DIAGNOSTIC AND CAUSE: Inspected water supply lines for leaks, no leaks from supply lines at the time of inspection. Inspected freezer for proper temperature output, temperature output in freezer normal at the time of inspection. Inspected for proper voltage to the ice maker, voltage to ice maker is normal at the time of inspection.Found voltage to the Ice maker normal however ice maker will not call for water from the refrigerator water valve. Found the ice maker failed. CORRECTION: Replaced ice maker and tested. Operation now normal
CONCERN: Customer reports Samsung Refrigerator ice maker is not making ice. Model RS263BBSH/XAA DIAGNOSTIC AND CAUSE: Inspected water supply lines for leaks, no leaks from supply lines at the time of inspection. Inspected freezer for proper temperature output, temperature output in freezer normal at the time of inspection. Inspected for proper voltage to the ice maker, voltage to ice maker is normal at the time of inspection.Found voltage to the Ice maker normal however ice maker will not call for water from the refrigerator water valve. Found the ice maker failed. CORRECTION: Replaced ice maker and tested. Operation now normal