Most of all, Bruce L. was very professional and knowledgeable. He answered questions completely and he was so kind and considerate! If we have a need to contact Appliance Works in the future, we will specifically ask for Bruce's service again. Thank you Appliance Works for all that you do!
Bruce is outstanding. Will be doing all of our work in the futures.
Scott did a great job !!
SCOTT WAS OUTSTANDING !!
The ice dispenser on my whirlpool refrigerator stopped working. I was completely satisfied with the quality of work and the professionalism of Scott, the repair technician that came to diagnose and repair the problem. Scott had a diligent approach to find the cause of the problem which initially thought to be within the control module only to later determined that it was a problem with pinched wiring coming at the bottom of the freezer door. Not at all what I would have expected. After repairing the wiring the dispenser is now working.
Scott was amazing. He was everything you could ask for in a service technician. Honest, knowledgeable, friendly and personable. I would consider him to be a trusted advisor in the field of appliance repair. I would have no problem allowing him into my home even if I was out of town or not home. He was quick and efficient diagnosing the issue with my dishwasher and literally fixed the issue in 5 minutes. Something I had spent 10hrs and $100 in parts and was unable to figure out. After he was done, he gave me some tips on my fridge and washer and dryer to help extend the life. Scott is a true professional and they offer a lot of value at a reasonable price. He showed up on time. His appearance was clean cut and professional. Top notch company! I will use them again.
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