9605 N Cave Creek Rd
Phoenix, AZ 85020
602 800 7468

Local Reviews
for goodyear, az

Rated 4.9 out of 5 stars based on 59 customer reviews

Wonderful worker, very knowledgeable and efficient

Christina was very professional but great at explaining what was wrong. She fixed our machine and it’s working great. We would definitely call again!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Stovetop

Good customer Service on time an fast

  • Overall Experience
  • Quality
  • Price
  • Convenience

Amazing Service!

Cristina was very friendly and efficient in the service she provided.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great Service

Had problems with an oven door hinge. Oven door would not close properly. Edwin with Appliance works came out found the problem. Now it works great. Edwin was very courteous and professional, will definitely use appliance works again.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Quick and friendly service

Ricky communicated clearly about his arrival time and estimated work time. He quickly diagnosed and fixed the issue. He was kind and courteous toward my family while in our home for his service.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service, great employee!!!

Cristina C. Is a real PLUS for your business. Make sure you keep her.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent service

Problem was quickly diagnosed. Tech person offered an honest opinion on the road we should take by either fixing the problem or replacing the appliance.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Good repair price. They do things the right way

This company did exactly what was expected and handled everything from my initial phone call to the finished repair. The following are things that happened that SHOULD happen when a company is in business and involves sending a worker to the customer's home: 1. Original phone call to set up appointment to get the appliance repair diagnosed handled with professionalism. Was told how the tech would call when they would be "on the way" the day of the appointment. Was also told the cost of a service call. 2. Tech did call as promised. 3. Tech greeted me with courtesy upon entrance. 4. Problem with my range door was diagnosed withing 10-15 minutes. 5. I was advised that I needed certain parts and she called to check on the parts availability 6. After finding out that the parts would need to be ordered, I was told that it would cost a fixed amount to purchase and install the worn out parts. 7. I was given an option to pay the service call then if I wasn't sure that I wanted to repair it right then. This is the option I took as I needed to discuss the repair price with my wife. Tech also mentioned that it would take a few days for them to receive the parts after I called in to confirm that I wanted the repair. 8. Placed the call to order the parts. Was told that when the parts came in, I would receive a call to then set up the appointment for the actual repair. 9. Was reminded that since I opted for the repair, the original service call fee would be subtracted from the repair price. 10. On the day of the repair, I received as call from the tech that she was on the way. 11. Blanket was laid down on my tile to protect the oven door that was being placed there for disassembly.Tech took the door apart, removed worn parts and installed the new parts. 12. After paying the rest of my agreed price for repair, the tech thanked me for my business and asked if i wouldn't mind filling out a review of the experience. A customer only needs just one great experience or one bad experience with a company to decide one of two things: would we call them again for a repair or not? The answer for us was YES. The way things were handled on their end was exactly how I would do things if I owned that business. Whoever owns APPLIANCE WORKS has done their homework and makes appliance repair painless. Thanks for doing everything you promised from the courtesy phone calls to showing up when expected.

  • Overall Experience
  • Quality
  • Price
  • Convenience

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great Service. Prompt and Efficient.

Technician Christina was courteous, prompt and very knowledgable. She was thoughtful and showed concern regarding our need of the appliance and getting it repaired as soon as possible.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great Service

Christina was very knowledgeable, friendly and professional. Although our machine was too old to get parts, Christina gave us very good options to consider.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service

In time and professional

  • Overall Experience
  • Quality
  • Price
  • Convenience

Cristina

Great Service. Very knowledgeable tech.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Professional and Courteous

Christina is very knowledgeable about dishwasher systems. She fully explained our options.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for goodyear, az

Cristina C.

Cristina C. Job Checkin

Whirlpool dryer burning smell


Cristina C.

Cristina C. Job Checkin

Whirlpool washer door issues.


Cristina C.

Cristina C. Job Checkin

Roper dryer no heat.


Cristina C.

Cristina C. Job Checkin

Samsung microwave not heating


Cristina C.

Cristina C. Job Checkin

whirlpool dryer not heating


Cristina C.

Cristina C. Job Checkin

GE microwave not heating.


Cristina C.

Cristina C. Job Checkin

Whirlpool electric stove knob issue


Cristina C.

Cristina C. Job Checkin

Maytag refrigerator not cooling


Cristina C.

Cristina C. Job Checkin

LG refrigerator leaking water.


Cristina C.

Cristina C. Job Checkin

GE dishwasher leaking water.


Edwin F.

Edwin F. Job Checkin

Ge oven door hinge out of place


Jorge F.

Jorge F. Job Checkin

Washer, LG. NOT DRAINING


Ricky P.

Ricky P. Job Checkin

Samsung dryer squeaks


Jorge F.

Jorge F. Job Checkin

Refrigerator, GE. Not cooling


Jorge F.

Jorge F. Job Checkin

Dryer, roper. Not heating