I called Appliance Works to fix our non-working refrigerator. We are snow birds and arrived in AZ to find no cold in the refrigerator or freezer. Sam, our repairman determined that the compressor was gone and since it was made in Korea all parts would have to be ordered from there. The wait was 2-3 weeks for the parts. The total cost of parts and repair would have been nearly enough to buy a new refrigerator and that is what we opted to do. We are very appreciative of Sam’s honesty and will definitely call Appliance Works in the future for any problems.
Came within two hours of calling. The girl that answered the phone was very kind and helpful. Chris came and did the job and was professional.
Service is excellent. Prices are fair.
The people at Appliance Works are professional, helpful and honest. Having the same technician today who helped me two years ago speaks well for both the company and their technicians.
Sam did a great job. I was expecting a snow job regarding what was wrong with the frig. But no, Sam came in did some diagnostic's, replaced a part (the starter) told us that seemed to correct the problem told us the cost then asked if we wanted to keep the replacement part . of course we did, save us from purchasing a new frig. Thank you Sam....
Completed the job quickly
Called Appliance Works and am extremely satisfied with the response, the service and the demeanor of the tech!
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