Riley with Appliance Works did a terrific job on our washer repair. He had to order the part and came back a few days later to install it. We will call this business again if we need other appliance repairs. If you appreciate honesty and value expert work, this is the business to call.
Edwin was AMAZING!! He was extremely professional and obviously knows his job extremely well. He diagnosed the problem, which he believed was the sensor. He put in a new sensor, but the problem was not resolved. Instead of giving up, Edwin continued to try things, and determined that the new sensor could be faulty. So many people would have just assumed that the machine or the motor needed replacement, but he trusted his inspection and tried a different new sensor and IT WORKED!!! I was so impressed he didn't give up - incredibly excellent service!! He clearly has strong ethical standards and incredible customer service skills. You, and Edwin, have my loyalty!
Great service. Friendly and professional
Riley was absolutely great! Highly recommend this business!
On time, fast and efficient. Knew issue immediately and had part in hand to fix built in microwave.
I was in a bind to get our disposal fixed, they came though with very professional, fast service I would recommend!
We’ve had Edwin out before on a different issue. We requested him again. Very polite and professional. He explained the problem and what he was going to do to correct it.
While the cost to repair the unit was more than to replace, Dan was great to work with and gave us great advice on what to look for in a replacement unit. We have used you guys before and will keep doing it with all our appliances!
Nothing but good things to say. Friendly customer service, on time, thorough and want to make sure you’re happy. Chris is a great technician too.
Super satisfied! Great company and the Tech. (Riley) was amazingly knowledgeable. He immediately diagnosed the failed component (A dryer tensioner pulley) and even had one on his truck! He had us up and running within 48 hours of our call to Appliance Works. Thank You!
Riley was very knowledgeable and a great guy. Highly recommend him.
Edwin did a great job. He has been to our house before to repair other appliances and is always pleasant and professional.
Edwin was great. Diagnosed the problem quickly and efficiently. Drove to get parts so that I wouldn't have to wait to get the repair done. He was very polite and courteous
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