Overall Experience
Quality
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Overall Experience
Quality
Price
Convenience
We had a problem with our washer. I called and got scheduled for the following day with a window of 11:00-1:00 pm. I received and call shortly after 11:00 saying that the service tech would be here in about 25 mins. Scott showed up on time, listened to what I had to say and proceeded to service the washer. Luckily, there was no actual problem. Scott took the time to explain exactly what he did and found. Overall excellent experience. Appliance Works has just gained a new customer.
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Scott was quick, professional, and very knowledgeable of the problem with my front-load Samsung washer. He knew the problem immediately and provided me with additional advice on how to keep my washer in its best shape. Would definitely recommend and use again!
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Diagnosed and repaired problem in very short order. Chris was very pleasant to work with. Will use them again when needed.
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Overall Experience
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The technician that was sent was very professional and knowledgeable, however I feel your prices are too high. The part itself only cost $11 online and yet I paid 236.00 for something so simple. So essentially I paid 225.00 for labor yet the repair was completed less than 20 minutes.
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Chris was polite and professional. He even cleaned up after he was done
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Scott was great! So helpful, fixed our issue straight away. Professional and smart. Thank you!
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I contacted Appliance Works to fix a refrigerator that had stopped working. The office personnel scheduled an appointment with their technician for the next day. The repair technician was on time, polite and professional. He assessed my situation and told me the refrigerator wasn't worth repairing as for the amount of parts and labor I could buy a new one. I appreciated the honesty and definitely will recommend this repair service.
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Ge range oven not heating. Won't go past 100
Whirlpool top load washer not turning on but making a loud thunk noise
Lg French door bottom freezer ice maker not cycling correctly, ice clumping in bucket
Whirlpool side by side ice maker not cycling correctly and broken ice bucket
