I was happy with the service and the cost. The service was performed quickly. Unfortunately my dryer did 2 loads before I had the same problem again. I was told the fix should be good for awhile but that eventually the thermostat would have to be replaced. I would not hesitate to use this company again I just wish the repair would have lasted longer.
I'm a person that values good customer service and in today's society it seems as if good customer service is becoming very hard to find. My experience with Dependable Repair Services renewed my belief that there are still companies that have the same values as me. My situation was simple yet it was handled professionally. The technician contacted me as expected prior to his arrival. Parts had to be ordered to repair my microwave and the office contacted me on the day that my parts arrived at my home in order to setup the installation appointment. I missed their call that day and they called again the following day. Everything was handled very professionally and in a timely manner. I would definitely recommend this company.
Lowe's had sent another service and not only did they incorrectly diagnosis the problem with the dish washer but had my family wait also a month while they order the part. Thank you so much!!
Response from Dependable Appliance Repair:
We appreciated your feedback! We are currently reviewing your service call and will get with the technician on any miscommunications that we find. But, we do see that you stated your unit is under warranty, So you would need to call the warranty company for repairs. Thank you again.
Excellent in every way
Our Frigidaire refrigerator's ice maker stopped working. It was replaced and works well now. The appliance was still under warranty so there was no charge.
Technician was courteous and quickly found the problem. He ordered parts and a few days later came back to complete the repair. We have a service contract which covered the cost of repair.
TRANE FURNACE RESOLUTION FOR THE BROKEN LIGHT REPLACED THE GLASS ON THE OUTSIDE FIXTURE
FRIGIDAIRE RANGE THE LOCK BUTTON STUCK OUT AND WILL NOT GO BACK IN AND THE DOOR WILL NOT CLOSE NEEDS NEW CONTROL BOARD
RHEEM FALL TUEN UP ON FURNACE
FRIGIDAIRE DISHWASHER LEAKING WATER FROM BOTTOM REPALCED TEH WATER VAVLE
FRIGIDAIRE RANGE - GAS BURNER WILL NOT LIGHT. REPLACED TEH BURNER AND IGNITER
FRIGIDAIRE MICROWAVE OVEN DOOR HANDLE BROKE REPLACED THE DOOR ASSEMBLY
FRIGIDAIRE REFRIGERATOR NOT COOLING IN FF SIDE. REPALCED TEH EVAPORATOR FAN MOTOR AND FAN BLADE
FRIGIDAIRE RANGE - GAS OVEN DOESN'T BAKE OR BROIL REPALCED TEH BAKE IGNITER AND BURNER
FRIGIDAIRE REFRIGERATOR NOT MAKING ICE/WATER NOT COMING OUT found the water filter not seated correctly readjusted and tested the unit
FRIGIDAIRE DRYER -DOOR NOT CLOSING installed door cache
FRIGIDAIRE MICROWAVE OVEN DOOR HANDLE AND BUTTON BROKE OFF reassembled the door and and fixed the handle
FRIGIDAIRE DISHWASHER LEAKING WATER found the door was hitting the right side of the cabinet causeing it to leak repositioned teh unit and no more leaks
FRIGIDAIRE ELECTRIC RANGE OVEN DOESN'T BAKE OR BROIL-SPARKED FLAMES OUT OF OVEN foudn teh panel was dented causing the panel to come in contact with the wireing fixed teh panel so it would not contact with the wire
FRIGIDAIRE DISHWASHER LEAKING WATER REPALCED TEH WATER VALVE
FRIGIDAIRE DISHWASHER DOOR WILL NO SEAL REPALCE THE LATCH ASSEMBLY