4279 Roswell Rd NE
Atlanta, GA 30342
770-983-6613

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Local Reviews

Rated 4.7 out of 5 stars based on 1121 customer reviews

Great Service. Prompt and effective with reasonable price.

Bob Bailey's has never disappointed me in 20+ years

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Quick and easy

No issues. Repair completed without any problem

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Well done

Good communication. Repair person very polite, knowledgeable, and efficient.

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Great Service

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Awesome Service

The technician David was awesome. On time, courteous and professional.

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Three week wait

Very nice, polite serviceman serviced our refrigerator and washing machine. It took over three weeks to complete the job. Dependable needs more service technicians. The cost was over $600 to replace a heating element in the icemaker and water valve in the washing machine. Double charged for service call although service was done on the at the same time.


Response from Dependable Appliance Repair:

Thank you for the compliment on David, as he has been with us for a while and is a great asset to our company. We are always on the look out for qualified service technicians but the industry has a very high demand and a shortage of technicians. We do apologize about the delay in service and we do try our best to get to everyone in a timely manner. As for the charges we use the Blue Book flat rate repair pricing and not hourly as some companies do. We find it is better for the customer so that you know the exact price of the repair once the machine has been diagnosed and there is not guess work at that time, The technician also did discount the second unit (washer) while there to diagnosed it. Since it was the second unit while there, We have to charge a 2nd or even 3rd diagnosis fee that is discounted while in the home because they are separate appliances. Just like with cars, the cost to look at or fix one wont apply to the second. Once again thanks for the review and if there is anything we can do for you in the future please let us know. We will be glad to help in any way we can. Thank you again.

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Great service

Great Timmy service

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It isn't fixed, not yet anyway

Water collecting in the bottom of the fridge. The technician came and "fixed" it. Today, water is still collecting in the bottom of the fridge. I'm sure they'll get it right soon....


Response from Dependable Appliance Repair:

Thank you for your feedback! We apologize that this repair was not fixed the first trip. A Customer Service Rep will be reaching out to get a tech back out there as soon as possible. Thank you again.

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"dependable" service

Excellent service and workers and price

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Local customer

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Job Locations

Jeff S.

Jeff S. Job Checkin

FRIGIDAIRE REFRIGERATOR LEAKING WATER ONTO FLOOR INSTALLED DOOR CHUTE


Michael W.

Michael W. Job Checkin

FRIGIDAIRE FREEZER DAMAGED-DOOR ISSUE REPLACED THE OUTER DOOR


Michael W.

Michael W. Job Checkin

FRIDGIDAIRE DISHWASHER NOT DRYING / NOT GETTING HOT DURING USE RECOMMENDED THE CUSTOMER LET THE WATER GET HOT THROUGH THE SICK BEFORE HE STARTS THEUNIT


Michael W.

Michael W. Job Checkin

FRIDGIDAIRE RANGE DRAWER IS NOT RIDINIG ON TRACK REPLACED THE SIDE PANEL


Michael W.

Michael W. Job Checkin

FRIDGIDAIRE REFRIGERATOR MAKIGN STRANGE NOSIE REPLACED THE GASKET


Timothy H.

Timothy H. Job Checkin

FRIGIDAIRE DISHWASHER LEAKING FROM THE BOTTOM INSTALLED CONTROL BOARD AND DOOR LATCH


Timothy H.

Timothy H. Job Checkin

FRIGIDAIRE REFRIGERATOR THE DISPENSER IS LEAKING FOUND THE BLADES WERE BENT REFORMED THE BLADES


Timothy H.

Timothy H. Job Checkin

FRIGIDAIRE MICROWAVE OVEN NOT HEATING TESTED THE UNIT AND THE UNIT IS WORKING AS IT SHOULD


Timothy H.

Timothy H. Job Checkin

FRIGIDAIRE COOK TOP BURNERS NOT LIGHTING FOUND THE BURNER TO BE DITY CLEANED THE BURNER AND MADE SURE THE CAP WAS SECURE


Timothy H.

Timothy H. Job Checkin

FRIGIDAIRE DISHWASHER WILL NOT DRAIN INSTALLED CONTROL BOARD


Donny  C.

Donny C. Job Checkin

THERMADOR ICE MAKER BLOCK OF ICE FORMS IN THE MIDDLE/BOTTOM SHELF DOESN'T SLIDE THE WAY IT SHOULD installed clip and gasket sealed


Donny  C.

Donny C. Job Checkin

FRIGIDAIRE REFRIGERATOR NOT COOLING FOUND THE EVAPORATOR FAN RESPONDED AT THE COMPRESSOR


Donny  C.

Donny C. Job Checkin

FRIGIDAIRE REFRIGERATOR NOT COOLING REPLACED THE FAN MOTOR


Donny  C.

Donny C. Job Checkin

FRIGIDAIRE DISHWASHER NO POWER WILL NOT START UNABLE TO FIND ANY ISSUES AT THIS TIME


Johnny J.

Johnny J. Job Checkin

WHIRLPOOL REFRIGERATOR NOT MAKING ICE REPALCE TEH ICE MAKER