4279 Roswell Rd NE
Atlanta, GA 30342
770-983-6613

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Local Reviews

Rated 4.7 out of 5 stars based on 1445 customer reviews

Great Service

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Great service

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Fixed again

The service technician was fine hopefully fixed again. The office staff has no idea. We were told we would be given 30 minutes window and he arrived in 5 minutes. I called an email said hell be there instead of he’ll be there.. very not caring lady. I asked for him by name and was told no one worked there by that name. Communication isn’t great with the company... hopefully we’re fixed and won’t have to deal with them again.


Response from Dependable Appliance Repair:

Thank you for your feedback! We are in the process of updating that email miss-spelling. We also pull the recorded phone calls to find out what the miss-understanding for the employees name was. Thank you again.

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Great service from technician, not so great from the company

The technician was great -- on time, efficient, polite. However we had issues with the company related to scheduling. The initial visit was postponed more than a week due to the technician calling in sick. The visit to repair the appliance also had to be postponed more than a week due to the technician calling in sick. The service did not occur during the scheduled window (8 am-12 pm) because the part had been sent to the wrong technician and another part had to be delivered to me. i spent almost the entire day waiting on service, which was finally completed about 3 pm.


Response from Dependable Appliance Repair:

Thank you for your feedback! We will be reviewing your work order to make sure we learn from it. We do apologize for all the hiccups that occurred. We as a company need to get better at handling employee sick days and the scheduling issues it causes. Thank you again and we hope you give us a second chance.

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Noisy fridge

It took 3 trips for the repair, although it was due to one thing getting fixed before the repairman could observe the other broken part. Every appointment was on time and their scheduling/ notification process is the best I've experienced.

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Great

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Great fix the problem very knowledgeable

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Great service

The service tech was determined to figure out the issue on our new open box oven. After trying to correct with a new part, he got assistance from the oven manufactuer technical help directly an then singled out the issue. Another part was ordered and he returned to correct the issue. The service technician was polite and kept us informed on his arrival time. He even complimented my choice of paint colors in my condo reno.

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Nice guy

The ice maker quit working again in the less than 15 hours. My husband tried calling and texting David the next morning and as of today no response.


Response from Dependable Appliance Repair:

Thank you for your feedback! We apologize that you are still having issues with your unit! I see your fridge is still under warranty, Please contact your manufacturer to step up additional service. Thank you again!

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Ice maker

Ice maker still not working


Response from Dependable Appliance Repair:

Thank you for your feedback! We apologize that you are still having issues with your ice maker. I see your fridge is still under warranty, please call the manufacturer to set up additional service. thank you again!

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Job Locations

David F.

David F. Job Checkin

FRIGIDAIRE RANGE - GAS VEN DOESN'T BAKE OR BROIL-WILL NOT HEAT REINSTALLED SWITCH ON GAS VALVE IT WAS IN THE LOCK POSITION


David F.

David F. Job Checkin

FRIGIDAIRE WASHER VIBRATING NOISE removed teh coins from the agitator


David F.

David F. Job Checkin

KENMORE REFRIGERATOR NOT COOLINGneeds new control baord


David F.

David F. Job Checkin

FRIGIDAIRE REFRIGERATOR NOT MAKING ICE repalced the ice amker


Josh C.

Josh C. Job Checkin

BOSCH DRYER NOT DRYING found teh condensation hose had fallen down out of postion repositioned the drain hose


Tyson M.

Tyson M. Job Checkin

DCS COOK TOP CUS DOES NOT THINK THE BROIL IS NOT WORKING REPALCED THE IGNITOR AND ADJUSTED AS MUCH AS IT COULD TO CLEAR THE BOILER MESH


Tyson M.

Tyson M. Job Checkin

SUB ZERO REFRIGERATOR NOT MAKING ICE, SEAL IS FROSTING OVER. REPLACED THE WATER VALVE


Tyson M.

Tyson M. Job Checkin

FRIGIDAIRE REFRIGERATOR NOT COOLING TESTED TEH UNIT AND FOUND NO ISSUES UNIT IS IN GARGAE EXPLAINED TO CUSTOMER THAT THE UNIT WILL NOT RUN RIGHT IN LOW TEMPERTURES ENVIROMENTS


Tyson M.

Tyson M. Job Checkin

ELECTROLUX DRYER RESIDUE ON DOOR INSTALLED OUTER DOOR SHEILD


Jordan M.

Jordan M. Job Checkin

FRIGIDAIRE REFRIGERATOR NO COOL INSTALLED DEFROST TIMER


Jordan M.

Jordan M. Job Checkin

FISHER & PAYKEL REFRIGERATOR NOT MAKING ICE installed water vavle


Jordan M.

Jordan M. Job Checkin

SAMSUNG REFRIGERATOR DOOR NOT CLOSING PROPERLY found the doors misaligned levled the unit and the doors are closing


Jordan M.

Jordan M. Job Checkin

ELECTROLUX REFRIGERATOR water is leaking causing rust to buildup in the back of the fridge tech support is sending a moisture kit and ice maker


Jordan M.

Jordan M. Job Checkin

DACOR STOVETOP STARTER NOT WORKING INSTALLED SPARK MODULE


Jordan M.

Jordan M. Job Checkin

FRIGIDAIRE DISHWASHER LEAKING WATER TESTED TEH UNIT THROUHG A FULL CYCLE AND FOUND NO LEAKS AT THIS TIME