The technician was polite and knowledgeable. Explained in detail what he could repair or not repair.
Graham was very knowledgeable, courteous, and persistent. Though it required a lot of work on his part, he was able to repair my washer/dryer.
I found the technician Graham Kent to be knowledgeable and professional. Every other person I contacted treated me with total disrespect as if I was not of this earth.
Response from Dependable Appliance Repair:
Thank you for your feedback! We apologize that you feel you were not treated well. I found our conversation was pleasant once we explained the process. We would love to find out what conversations made you feel this way. All of our phone calls are recorded and we will be reviewing them, We also will be reaching out to follow up on any issues we find. Thank you again
Technician was professional and responsive. overall good experience.
Arrived right on time and diagnosed within minutes.
Good communication. Repair person very polite, knowledgeable, and efficient.
LG DRYER NOT DRYING REPALCED THE THERMOSTATS
KITCHENAID REFRIGERATOR THE FREEZER IS THOWING OUT REPALCED THE DRIP PAN
SAMSUNG REFRIGERATOR NOT COOLING INSTALLED EVAPORATOR COVER AND ICE MAKER
GE OVEN WATER IS FROZEN DOESNT COME OUT THE DOOR WILL NEED TO BE REPLACED
DACOR DOUBLE OVEN TOP OVEN GETS STUCK ON BROIL INSTALLED CONTROL BOARD
LG WASHER NOT DRIANING THE WATER REPALCED THE DRAIN PUMP
FRIGIDAIRE REFRIGERATOR FREEZER NOT COOLING INSTALLED DAMPER
FRIGIDAIRE REFRIGERATOR not making ice repalced teh icemaker
WHIRLPOOL DRYER NOT HEATING UNIT HEATING ELEMENT IS WORK MAY HAVE CLOGG IN THE WALL
FRIGIDAIRE DISHWASHER NOT DRYING. FOUND CUSTOMER WAS NOT USING RINSE AID
SAMSUNG REFRIGERATOR NOT MAKING ICE REPLACED TEH ICE CONTAINER
FRIGIDAIRE RANGE NOT HEATING PROPERLY INSTALLED IGNITOR
FRIGIDAIRE REFRIGERATOR Ice maker not making enough ice and water dispensing slowly THE FILTER HAD A RESTRICATION NEEDS NEW WATER FILTER
ELECTROLUX RANGE BURNER FLAME TOO HIGH-UNEVEN BURNING FOUND THE CAP WAS NOT PUT ON CORRECTLY ADJUSTED TEH CAP AND UNIT IS WORKING
GE WASHER ISNT GETTING ANY WATER INSTALLED CONTROL BOARD