The technicians were on time, friendly, efficient and informative. They did a great job! This is the second time we have used ComRes and will definitely use them again!
The people from Comres always deliver, specially CJ their customer service skills is like no other IT service i've tried before
In this day it's not often we have such a wonderful experience regarding installation or many other services. I want you to know Michael went above and beyond to ensure the installation and the training regarding our new phone system. Just wanted to let you know he was amazing.
I was having trouble with my phone. With one call, Michael was able to log into my computer, diagnose and resolve the problem. As I stated in the header, Michael is THE BEST!
Updated names and voicemail to email addresses in Avaya IP Office for Julie at Joey Accardi in Pompano Beach, FL.
Performed a Windows Sync Center Sync on all file folders to be backed up.
Remoted in PC and ran antivirus program to remove threats.
Reset permissions for access to employee email
Added extension to ring group in Avaya IP Office.
Troubleshot PC that wasn't powering up. Moved to another outlet and confirmed it worked. Installed USB Wi-Fi adapter to get internet on the PC.
Deleted user and set up new user on PC
Connected several computers to printer.