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My phone issue was identified and resolved quickly. Thank You!!
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We recently had Christopher Lawrence (CJ) from ComRes USA work on the many issues we had with our computer server and Quickbooks. CJ was very professional, patient, quickly identified the problem, and clearly explained our situation and the steps needed to go forth to rectify our issues in a quick and timely manner. I would highly recommend CJ and his other technicians to anyone needing computer repairs.
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Took care of my issue quickly and efficiently.
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As always, customer service was quick with dispatching to a tech. The tech was able to resolve the request quickly and efficiently.
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Christopher Lawrence and the ComRes team are great!
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We've been using them for several years and turn around time on tickets is always fast! Highly recommend
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John (Hovig Lakhoyan) provided great assistance. He was a pleasure to work with. His knowledge and experience of the system shows in his work. Absolutely no complaints here.
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Hovig was very helpful - fortunately an easy fix, but he moved quickly and resolved the issue, all while tolerating my rambling. :) Thank you!!
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Remotely assisted with setting up speed dial button on Mitel 6873i SIP phone on CloudTalk Hosted VoIP phone system for Brinkley Morgan in Ft. Lauderdale, FL.
Remotely assisted with changing ringing members and ring no answer timer on hunt group in Avaya IP Office 500v2 for Pantry of Broward in Ft. Lauderdale, FL.
Remotely assisted with providing read / manage access for user email in Microsoft 365 for Bluedoor Design Group in Delray Beach, FL.
Worked remotely with user to troubleshoot Windows credential issue in West Palm beach, Florida.
Remotely assisted with applying new auto-attendant greeting in CloudTalk Hosted VoIP phone system for eReceivables in Coral Springs, FL.
Remotely assisted with troubleshooting Mitel MiVoice MiCollab NuPoint ports not connecting because of third party expired certificate in Mitel MiVoice Business for United Tranzactions in Miramar, FL.
Worked remotely with user to set up a new extension in our CloudTalk portal using the ConnectUC soft phone application in Lighthouse Point, Florida.
Worked remotely with user to troubleshoot network issues with NAS.
Worked remotely with client to troubleshoot SMB scanning in West Palm Beach, Florida.
Worked remotely with user to assist with Windows setup in Lighthouse Pointe, Florida.
Worked remotely with client to statically assign NAS and remove DHCP from NAS in Riviera Beach, Florida.
Remotely assisted with getting phone lines back up on Edgewater Networks Edgemarc 4806 on CloudTalk Hosted SIP Trunks with PRI handoff for Armor Screen in West Palm Beach, FL.
Worked on site with customer to configure new fiesharing server. We transferred old files from previous server and added them to the new one. Configured server in Plantation, Florida.
Remotely assisted with forwarding main number temporarily in Mitel 200 ICP MX controller for Sunset Vistas Provident Island Resorts in Treasure Island, FL.
Worked remotely with client to help with automatic payments for Microsoft Office365 in Miami, Florida.