First and foremost, we are always very pleased with the service we receive from ComRes and have been for several years. Most recently on several various tickets we have worked with Hovig. He has been quick to assist, understand our needs and completes the follow up. I truly cannot say enough, we get things solved almost within minutes of our request, thank you!
The team is always a pleasure to work with and gets things done!
As usual the team at Comres...and John in particular, made quick work of a complex phone system programming change!
OMG! The service was great. All I had to do was answer the phone, and within a short period of time, the two problems I called about were fixed and my life has become much less frustrating!
Whenever you call Conres they respond quickly, professionally and fix the issue
Ludzen is always great and solved all of my technical issues! We all appreciate Ludzen at GLMC Group.
Assisted customer with possible Malware virus on Windows 10 Professional PC.
Updated name on Mitel 8600 series phone on Mitel MiVoice Office 250 for Beth Torah in Miami, FL.
Updated voicemail password and business hours routing in CloudTalk Hosted VoIP phone system for Provident Grand Apart in Doral, FL.
Updated auto-attendant options in Avaya Voicemail Pro VMPro in Avaya IP Office for South County Mental Health in Delray Beach, FL.
Created phantom extensions for toll-free numbers in Mitel MiVoice Business and set up Scheduled Report in MiContact Center server to report on calls for United Tranzactions in Miramar, FL.
Updated Time Profile in CloudTalk Hosted VoIP phone system for Fiola Miami in South Miami, FL.
Repurposed extension in Mitel MiVoice Office 250 for new user for Paragon Events in Delray Beach, FL.
Updated Time Profile in CloudTalk Hosted VoIP phone system, verified mobile twinning was forwarding to cell successfully, and assigned office manager permissions to allow changes for Arden in Scottsdale, AZ.
Reset voicemail password in Mitel MiVoice Office 250 for NuView Health in Boca Raton, FL.
Updated Avaya Voicemail Pro / VMPro with new greetings and menu prompts for South County Mental Health in Delray Beach, FL.
Set up soft phone app and setup phone head set.
Removed problematic Chrome extension and troubleshoot HP Smart
Remove email accounts from Office 365