ComRes and its employees are always prompt, helpful, and strive for excellence. I appreciate working with them.
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My phone issue was identified and resolved quickly. Thank You!!
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We recently had Christopher Lawrence (CJ) from ComRes USA work on the many issues we had with our computer server and Quickbooks. CJ was very professional, patient, quickly identified the problem, and clearly explained our situation and the steps needed to go forth to rectify our issues in a quick and timely manner. I would highly recommend CJ and his other technicians to anyone needing computer repairs.
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Took care of my issue quickly and efficiently.
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As always, customer service was quick with dispatching to a tech. The tech was able to resolve the request quickly and efficiently.
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Remotely assisted with uninstalling and reinstalling AOL Desktop Gold on Microsoft Windows 11 laptop for Michael Steiner in Wellington, FL.
Remotely assisted with forwarding email to distribution list email within Microsoft 365 for Vasile Elevator in Pompano Beach, FL.
Remotely assisted with verifying Shared Mailbox permissions in Microsoft Outlook for Universal Construction in Deerfield Beach, FL.
Worked with user to troubleshoot issues with Windows File Explorer in Pompano Beach, Florida.
Worked remotely with client to get PC set up with our ComRes RMM managed IT services in West Palm Beach Florida.
Remotely assisted with updating music on hold MOH on Mitel MiVoice Business for United Tranzactions in Miramar, FL.
Remotely assisted with restoring Edgewater Edgemarc 4806 config to previous backup to restore CloudTalk Hosted SIP Trunk service for Broward Paper & Packaging in Oakland Park, FL.
Remotely assisted with setting up Time Profile on Avaya IP Office 500v2 for Annunciation Catholic School in West Park, FL.
Worked remotely with user to troubleshoot bit locker encryption and reinstalling windows in Lighthouse pointe Florida.
Worked remotely with Thomas regarding troubleshooting IMAP emails in Jupiter Florida.
Remotely assisted with updating names and incoming call routes on Avaya IP Office 500v2 for Joey Accardi in Pompano Beach, FL.
Remotely assisted with removing Multicall keys on Mitel 6930 IP phones in Mitel MiVoice Business for United Tranzactions in Miramar, FL.
Remotely assisted with uninstalling / reinstalling Adobe Acrobat Reader PDF Chrome Extension within Google Chrome browser for O'Hara Pest Control in West Palm Beach, FL.
Worked remotely with user to troubleshoot issues with file path on Windows file explorer in Deerfield Beach, Florida.
Remotely assisted with identifying switch ports and uses on HP Procurve switches for Western Academy Charter School in Loxahatchee, FL.