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My phone issue was identified and resolved quickly. Thank You!!
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We recently had Christopher Lawrence (CJ) from ComRes USA work on the many issues we had with our computer server and Quickbooks. CJ was very professional, patient, quickly identified the problem, and clearly explained our situation and the steps needed to go forth to rectify our issues in a quick and timely manner. I would highly recommend CJ and his other technicians to anyone needing computer repairs.
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Took care of my issue quickly and efficiently.
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As always, customer service was quick with dispatching to a tech. The tech was able to resolve the request quickly and efficiently.
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Christopher Lawrence and the ComRes team are great!
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We've been using them for several years and turn around time on tickets is always fast! Highly recommend
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Remotely assisted with identifying switch ports and uses on HP Procurve switches for Western Academy Charter School in Loxahatchee, FL.
Remotely assisted with setting up holiday schedule on Mitel NuPoint auto-attendant on Mitel MiVoice Business for United Tranzactions in Miramar, FL.
Remotely assisted with updating Mitel MiVoice NuPoint Call Flow Mailbox schedule for Mitel MiVoice Business for United Tranzactions in Miramar, FL.
Remotely assisted with creating DHCP Reservation in Microsoft Windows Server 2019 and updating port forward VIP rule in FortiGate firewall for Reagan Wireless in Deerfield Beach, FL.
Remotely assisted with clearing system memory alarm on Mitel MiVoice Business for Biltmore Hotel in Coral Gables, FL.
Remotely assisted with enabling From addresses on Microsoft Outlook for Bluedoor Design Group in Delray Beach, FL.
Remotely assisted with renaming extension for new user on CloudTalk Hosted VoiP phone system for Paragon Events in Delray Beach, FL.
Remotely assisted with renaming user extension's Mitel 5220 IP Phone on Mitel MiVoice Business for United Tranzactions in Miramar, FL.
Remotely assisted with reconnecting Mapped Network Drive to resolve scan to folder issue on Microsoft Windows 11 for Marino Performance Motors in West Palm Beach, FL.
Remotely assisted with programming BLF / DSS key on Yealink T58 SIP phone on CloudTalk Hosted VoIP phone system for Vasile Elevator in Pompano Beach, FL.
Remotely assisted with setting up speed dial button on Mitel 6873i SIP phone on CloudTalk Hosted VoIP phone system for Brinkley Morgan in Ft. Lauderdale, FL.
Remotely assisted with changing ringing members and ring no answer timer on hunt group in Avaya IP Office 500v2 for Pantry of Broward in Ft. Lauderdale, FL.
Remotely assisted with providing read / manage access for user email in Microsoft 365 for Bluedoor Design Group in Delray Beach, FL.
Worked remotely with user to troubleshoot Windows credential issue in West Palm beach, Florida.
Remotely assisted with applying new auto-attendant greeting in CloudTalk Hosted VoIP phone system for eReceivables in Coral Springs, FL.