Jorge was a great help & appreciate the quick response!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
John is always amazing at helping us and very quick to respond.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Setup Multi-factor authentication for an Exchange 365 user account, and installed Outlook.
Enabled Online Archiving for Outlook Desktop Application.
Hard drive destruction/disposal & removal of Netgear switch.
Worked with Microsoft support to fix corrupted PowerPoint file on the SharePoint server for Blue Door Design Group in Delray Beach, FL.
Plugged camera system into Fortigate Firewall for mobile feed access.
Reset activation state for Microsoft 365 Apps for enterprise using SARA tool.
Inspected suspected emails for Phishing attempts in Outlook desktop application.
Removed Marwatch MPA Alerts in Mitel MPA portal for United Tranzactions in Miramar, FL.
Moved cable on patch panel to another Netgear GS324TP POE port to restore service to Mitel 6940 IP Phone on MiVoice Office 250 for Hormone Health in Deerfield Beach, FL.
Synology DS218+ User creation and permission setup using Synology DSM.
Applied 3rd party certificate to Mitel Standard Linux servers for United Tranzactions in Miramar, FL.
Synology DS218+ NAS Backup Storage pool repair. Storage pool creation and HDD swap. Modifying user permissions in Synology DSM. Mapping network drives for NAS access.
Removed cached exchange mode from Microsoft Office 365 Outlook application.
Restored phone service to Mitel MiVoice Office 250 after rebooting Edgemarc 4806 and pointed DID to auto-attendant for Palm Beach Gardens Executive Suites in Palm Beach Gardens, FL.
Converted user mailbox into shared mailbox in Microsoft Exchange Admin center. Removed user license, and blocked sign-in, while also adding automatic replies.