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ComRes is the best, we appreciate the prompt service and their dedication to treating our company as their own. As always, thank you!
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I love working with Comres, everyone is always so nice and efficient! Hovig helped me out with the last ticket and the request we had was done right away.
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We've had a fantastic experience working with ComRes. From the very beginning, their team has been professional, responsive, and dedicated to delivering top-notch service. Their solutions are not only reliable but also scalable, making them a perfect fit for our growing needs.
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John was able to expeditiously resolve an issue for one of my clients! It was the best experience I have had when trying to resolve tech issues. He was clear, to the point, patient and gracious. Thanks, John!
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Hovig (John) is always a pleasure to work with. Never a time in which he hasn't come to the rescue and got our systems back up and running. He's a great technician who knows his stuff.
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I was very satisfied with ComRes's assistance. The customer service and speed were excellent and stood out. I particularly appreciated how the technician solved the problem quickly and was so helpful. Overall, my experience was positive, and I would recommend your company to others. Thank you for the opportunity to provide feedback.
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I had an urgent safety matter with my emails and bank accounts and Christopher logged in, reviewed the safety measures they had already put in place on my system, ran several scans of our computers, and after determining all was good, even helped me with an unrelated issue that increased our productivity between computers. Exceptional service!
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Remotely assisted with identifying Xfinity Comcast issue with SIP Error 408 on Mitel 6873i SIP phone connected to CloudTalk Hosted VoIP phone system for Brinkley Morgan in Ft. Lauderdale, FL.
Worked remotely with user to transfer files from an old QuickBooks company file attachment folder and replace them with the backup company folder in West Palm Beach, Florida.
Remotely assisted with adding selectable extension with Mitel 5312 IP Phone for Mitel Contact Center Client softphone user on Mitel MiVoice Business for United Tranzactions in Miramar, FL.
Remotely assisted with updating name on Mitel 5312 IP Phone user in Mitel MiVoice Business for United Tranzactions in Miramar, FL.
Setup VoIP softphone extension for new user overseas on their Mac and iPhone
Worked remotely with user to set them up with ConnectUC for our CloudTalk hosted VoIP phone system in Fort Lauderdale Florida.
Worked remotely with Chloe to reset voicemail pin in our CloudTalk PBX Portal in Fort Lauderdale Florida.
Worked remotely with user to resolve issues with lock screen always reappearing on Windows 11 device in Pompano Beach Florida.
Worked remotely with user to set up with new MAC computer in Delray Beach Florida.
Worked remotely with user to add OneDrive and SharePoint site to new user under Office 365 tenant in Boynton Beach, Florida.
Remotely assisted with providing network access to server shared files, installing Canon imageRUNNER 2525 driver, and installing Intuit QuickBooks Enterprise Contractor Edition 24 on Windows 11 PCs for Mr. Electric in Plantation, FL.
Remotely assisted with adding extension to be recorded in Mitel MiVoice Interactive Recording server for United Tranzactions in Miramar, FL.
Worked remotely with Rick to sort out issues with billing for Microsoft Office365 suite in Delray Beach Florida.
Remotely assisted with setting up holiday schedule and greetings within CloudTalk Hosted VoIP phone system for On The Fly POS in Miami Lakes, FL.
Remotely assisted with verifying spam emails in Microsoft 365 Security & Compliance portal for GLMC Group in Boynton Beach, FL.