Support knew the answer right away, super helpful as always and very knowledgeable. You are appreciated! Thank you for your assistance.
Peter was very helpful, patient and courteous. He is very knowledgeable in what he does and gets the problem solved. Thank you Peter!
We have been using ComRes for over 14 years and every instance, they immediately resolve any issue which may occur. They are extremely honest and put the customer first. The pricing is very fair and they do not try to oversell.
Friendly and super efficient with any request. Thank you!
Peter was very precise and helpful in getting our new automated system set up.
John is always great and very helpful and helps us with everything we need help with,,,
Always a great experience. The technicians respond quickly to the IT requests and are very knowledgeable.
Printer-USB printer troubleshooting
Set up voicemail overflow on hunt group in Avaya IP Office.
Office 365-User account management
Provided international account code for CloudTalk Hosted VoIP.
Applied licenses for Xima Chronicall for Avaya IP Office ACD Agents Real Time Display.
Added secondary domain controller / DNS server to network. Updated DHCP Scope Options and static assignments' secondary DNS server addresses.
Restored SIP phone lines on EdgeMarc for Gulf South Forest Products.
Trained Jorge on how to update ACD Agents' login code in Avaya IP Office Manager program.
Restored Edgemarc's SIP Server connection for CloudTalk Hosted VoIP.
Provided list of DIDs and destinations from CloudTalk Hosted VoIP portal.
Forwarded main number in CloudTalk Hosted VoIP portal.
Programmed DSS/BLF key on 6930 IP Phone on Mitel MiVoice Business
Troubleshot Xima Chronicall server and determined Real Time Display licenses were required.