I had to take the time to write in support of your company from the excellent service I was provided by Alex Conn. His attention to detail, friendly conversation and expert advice really made the experience pleasant for me. Unfortunately, I learned that my couch was not suitable for cleaning. However, Alex still gave me his all. We were able to connect on a personal level during our brief meeting. As a result, Alex left me better than he found me and that’s all I can ever ask of someone. I want to commend your company on your quality employees. The fact that Alex took the time to make my customer experience personal and not just about business really stood out to me. I look forward to working with you all again and recommending your company to as many people as I can. Thank you for your time!