Frustrating experience

Hutchison from Foley, AL

Frustrating 18 week experience. Had a good transaction before but then needed more windows and got ignored and put off for months.

Response from Folkers Window Company:

Yes there are delays due to labor and material shortages as well as COVID related issues. Your signed contract states and "estimated lead time of 16-18 weeks" with the estimation based on receipt of material, availability of labor, acts of God, etc. We have and continue to experience all of these in the last 18 months and these things are still occurring with COVID, labor and material shortages. In addition, we are very busy as are all of the manufacturers causing delays in the entire market place.

Super

Zack from Pensacola, FL

Response from Folkers Window Company:

Thanks for the review and the business. It sounds like your home improvement project went well.

Very professional and knowledgeable

Aldersgate UMC from Molino, FL

Arrived on time, knowledgeable about task at hand, and cleaned up on debris. Great job

Kris

Karrie m from Cantonment, FL

Professional and knowledgeable.

Response from Folkers Window Company:

Kris is knowledgeable and helpful. Hopefully, we can assist with your home improvement project.

Great product, great installation

Patty from Pensacola, FL

Very satisfied with the door installation. Installers were on time and did a great job.

Response from Folkers Window Company:

Great to hear. Another reason Folkers does not use sub contractors for installers. Our guys are trained in house, trained to the manufacturer's specifications and the result is a proper installation. Thanks for the review.

Slider replacement

Hodge from Pensacola, FL

Greatly appreciate the installer flexibility in allowing minor repairs to subfloors and standing by to complete the job

Response from Folkers Window Company:

Great choice with the Shwinco sliding glass door option you selected. You should get decades of service out of those doors. Thanks for the review.

Great job

Mcdaniel from Gulf Breeze, FL

The installation went professionally, courteously and well.

Response from Folkers Window Company:

Thanks for the review. Our installers are employees and not sub contractors meaning you receive better service with installers that are trained in house to our demanding specifications.

Friendly and talented.

Hanna from Pensacola, FL

Did a great job installing two exterior French doors.

Response from Folkers Window Company:

ThermaTru doors, Shwinco and Viwinco replacement windows will serve you for years. Great choice for storm protection and energy efficiency.

Great crew.

Richard from Mary Esther, FL

Response from Folkers Window Company:

Shwinco impact replacement windows and ThermaTru doors are a great choice. Thanks for the review.

Awesome Service/Installation

Sharon Varnes from Santa Rosa Beach, FL

From working with Brian, the sales guy, office staff and to all the installation guys, it was great! So happy with my windows and appreciate al the attention to detail too! Great first experience with buying and having windows installed!

Response from Folkers Window Company:

Great to hear the entire Folkers team took good care of you. We have roughly 600 total years of experience in our 35 employees and non of our folks are sub contractors but rather we only use employees. Thanks for the business and the review.