Richie is a gem! He conducted himself in an excellent and honorable manner, taking total command of situation. My elderly veteran uncle sorely needed a solid diagnosis for his stopped up kitchen sink. Richie did that, gave him a great price AND ran out to pick up ice melt for his walkway! Also, Rose, my initial contact, was excellent, and thanks also to Richie's boss, who was available for consultation. What a well run organization! It was a heart warming experience!
