Dan has been making annual visits for probably a dozen years or more. He's always friendly and attentive to my questions and concerns. He has a great sense of humor, too. I've learned a lot about my house from Dan, and it's definitely a better maintained home because of his skill and professionalism. I always ask for Dan. This year I had more difficulty scheduling with Dan. I asked for him and even provided the last name, but the scheduler seemed to be working way too fast and said someone else was coming. I told her I had asked for Dan specifically. I also was called the day of the appointment and requested to accept a different electrician. I ended up rescheduling so I could stick with Dan. People are always calling from the office with requests to switch to a different electrician who happens to be "available." That's why I rated the experience 4-star, but Dan is definitely a 5 star electrician.
