Bobby and John were very efficient, helpful, respectful of my home and polite. They completed the work in a timely manner and answered my questions with a smile. I would have them back for any future work. My only concern was the fixed rate pricing book. I didn't complain or ask Bobby about it since I felt he was just following company procedure, but such fixed pricing isn't flexible and couldn't accommodate my situation. I had already prewired both ceiling fixtures so no wire had to be run or holes drilled. It was a pretty straightforward job of just making the connections for one ceiling light and then assembling/hanging a ceiling light in another room neither of which required running wire so I felt the fixed pricing rate was too high for the actual job. Otherwise I was very satisfied.