Michael was, & I'm sure still is a blessing....First, I was impressed that he already had his blue "booties" on when I answered the door. Michael asked me about my problem,& he assured me that he would be able to fix my problem. Michael was so kind & courteous,& did a wonderful job.... I also think he is a marvelous representative for 'LUMINOUS ELECTRIC". I would like to mention the youmg lady who answered my phone call, (I think her name is Lisa) she is another employee you have who was very helpful....The "iceing on the cake," was the affordable price!!! I am very happy & grateful for" it " all. I've already recommended your company to my daughter, & a neighbor. Thank you, Thank you "LUMINOUS ELECTRIC" I'm very happy your company is "out there." Best Wishes,Dolores (Dee) Keenan