On 2/13/2019, I communicated with the electrical company, Mister Sparky, to discuss an electrical problem I was experiencing with my main electrical panel. On the same day, John Torres came , reviewed my situation very thoroughly and made his recommendations for correcting my electrical problem. He was very cordial, informed, thorough in explanation, and courteous as he explained a correction plan. On the next scheduled appointment on 2/15/2019, John returned with all supplies, additional workers, and expertise for completing the job in a very timely manner. Upon completion of the job, he explained to me what had been done, demonstrated that all electrical equipment in my home were working correctly, and cordially thanked me for allowing him to complete this project. It was a pleasure working with him, and I would recommend his service in electrical repairs to all.
Response from Mister Sparky of Cary:
Thank you so much for your kind words, Carolyn. We really appreciate you taking the time to share your experience with us—and we agree, John is truly a gem to have on our team! We count ourselves lucky for customers like you. Your business is greatly appreciated. We look forward to working with you again in the future!
