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Dan was very professional and personable. He completed the job in a timely manner and exceeded expectations.
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Dalton did an excellent job reviewing the problem with my AC. He spent time to discuss issues to look out for in the future, as well as ensuring the current job was done in accordance with customer's expectations. I would highly recommend Dalton and TE Certified to others for repairing and serving their AC/heating units. Great job!
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Dylan tackled the difficulties of an old house with professionalism and aplomb. Highly recommended.
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Kurt did a great job and was super courteous and professional.
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Nick was amazing. I appreciate in this day and age when someone cares about what they do. Nick clearly cares. …And my lights downstairs are working!!!
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Byron clearly did not just come over to do the work and leave. He was very informative and was happy to have me involved . He made sure I understood everything before he left and was very polite and considerate. Thanks again TE for the great service and integrity .
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Love all the guys on your team! Chris was ever so wonderful to come out on a Saturday and assist me with my plumbing emergency! I feel like you guys are a big family and that I am now a part of that. I would love to pass along your info because as you know its not easy find such a reliable company with a wonderful staff and highly knowledgeable people such as what TE has.
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Today we came out to complete quoted work. We installed a brand new inducer draft Motor, cleaned the blower wheel, and washed the condenser coils. The limit switch wires attached to the blower motor were cut and left off of switch. I connected cut wires, secured them, and placed them back on the switch. After all work was performed, we let system run for a while and everything is operational. It was a pleasure to see you again and I hope you have a great weekend!
Today we came out due to system not heating. Upon arrival, customer said system would not heat, but the ac would work. System is a Goodman package unit. When we approached the unit, I could hear a buzzing sound. This buzzing sound is coming from the inducer draft motor. The motor itself was stuck closed and after spinning it manually, system kicked on and produced heat. However, motor would not stay on and the moment it quit working, heat no longer worked. The inducer draft motor has to be replaced. As of now, the part supply house is closed and I will call 1st thing tomorrow morning to see if and when the part is available. Once I know something, I will call back to inform them when I can come back to replace inducer. It was a pleasure meeting you today and I’ll give you a call tomorrow morning with an update.
Tech arrived and found the unit going off on high limit. The furnace was going off on high limit due to two factors. One there is a supply blowing directly into a return in the main room of the house. Two the unit is operating in high static pressure because of undersized ductwork, causing the unit to overheat Tech also found that the unit was missing TE standard flood protection. The technician quoted repairs and left a flood protection notice note he also found that the drain line connected to the unit had an improper slope. The technician informed the customer of the negative effects of an improper drain line and a lack of flood protection and quoted repairs The technician recommended that an install supervisor is scheduled to come out on site to quote the customer proper size ductwork so the unit can operate properly. The customer initially agreed to getting a quote but later canceled the appointment.
Tech found hot water supply line to washer machine was leaking. Repaired said supply line and tested repairs for no leaks and proper operation. All ok at this time. Tech insulated supply lines to help with cold temperatures. There is no warranty on this work do to it being on the outside wall. Customer is aware, advised customer to run space heater in laundry area to help it from freezing.
demoed old 40 gallon water heater, Installed new 50 gallon water heater in basement utility room, added new ball valve to water heater, added a new thermal expansion tank, strapped expansion tank, lifted water heater above water heater pan flood level, grounded water heater, pressurized and tested no leaks at this time and installed insulation. Electrician came out at the same time and installed 240v whip with a disconnect.
Install new circuit for water heater tank.
As we arrived today, customer explained to us that he just had a new GFI receptacle installed in the garage with another electrician. The GFI keeps tripping on him, even after the new receptacle was installed. As we started testing everything out piece by piece removed objects from the circuit. Eventually, all we had left was the GFI attached to the power. The only thing that would trip the GFI was the freezer that was brought in from the family‘s house. Customer explained that after the new GFI was installed, he did not have the big freezer that was brought home plugged in. He only had two small freezers and everything else that was originally on the circuit in the garage and it’s still tripped. After examining the receptor, you could see that it was a very cheaply made receptacle built in China, which is always very sketchy. We replaced the GFI with one of our Legrand GFI, which is a top quality outlet. We plugged everything back into the circuit except for the big freezer and
Called out for a backed up home. pulled the toilet, clear the line blockage roots, rust and feminine products. Camera supervisor flip 2 to 5 line is open and flowing and tested thoroughly at this time.
Troubleshot Estimates for Service Upgrades and Outlet Replacements
For this job, I came out and replaced a leaking water heater. And a pressure regulating valve. I checked and tested for leaks. Conducted a super clean up.
Run dedicated 30amp circuit for new water heater. Install 30amp breaker for new water in basement.
Burnt panel replacement/ burnt furnace disconnect replacement
Came to no heat call. system ran for about 4 mins then cut off. checked to see what error was being thrown, the error 33 was thrown. A Trane furnace code 33 typically means a limit circuit fault, indicating the furnace is overheating due to restricted airflow. So we we checked the filter, the Flue vent, heat exchanger, Fan motor, rollout/high limit switch, and burners. After testing the system we found that there was a crack in the heat exchanger. the customer will need to replace the heat exchanger in order for the system to operate properly. We also advise the customer to have an install supervisor come out to provide options for a new system
Repaired and secured 1930s light fixtures flush to ceiling
