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Mario was very knowledgeable and explained the issues we were experiencing with our unit. Amazing customer service and would highly recommended. A+++
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TE replaced our water heater and did a Great job. Brought us up to current code. Had to take extra steps but they did not seem to mind. They double and triple checked everything and we were up and running.
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Sterling was a superior individual. Respectful and caring. Explained everything that was going on with our job Every step of the way.
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Awesome young man. Very polite and clean. Got the drain unclogged and gave me tips on how to prevent future clogging.
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The Techs were here on time, very nice and did a very good job.
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This is the second time we have used TE Certified Plumbing and we requested the very pleasant gentleman, Arlon, who came out the first time. The second visit for an entirely different problem was resolved quickly and professionally and again the technician was most pleasant to deal with.
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Dalton and team did a great job installing lights and heaters for our new porch and also upgrading our supply to 400 amps! TE Certified is the best!!
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A great experience! I found TE certified to have a great customer service, extremely competent and very considerate. Everybody that worked on my project from Isaac to the plumbers William keenum and kyle Eubanks did a superb job. Despite below freezing conditions at night they worked hard and cleaned up well after finishing the job. I would highly recommend this company for your plumbing needs. Thank you so much.
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Joaquin was on time, even arriving earlier with a phone call. He checked everything then switched a circuit breaker out. Pretty expensive I thought
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Came out today to perform one system HVAC service call. Upon arrival, customer stated that they had no heat. Upon inspection of the system found the door to be left off from where a previous company had been out. Upon inspection of the system found error code with three flashes, indicating the pressure switch was stuck open. Upon diagnosing. The error code found that the inducer motor had failed. Upon further inspection found the blower will to be dirty, the indoor coil had built up, the blower capacitor had gone bad, there was no secondary flood protection, and there was no UV protection for the system. Upon speaking with customer, customer elected to have an install supervisor come out and give a quote to replace the system without a home care membership. At this time, system is not running due to the failed inducer motor. See estimate for any further concerns.
Came out for Ecobee tstat giving warnings about possible furnace issues. System is 2018 Single-Stage Lennox Heat Pump with 2 zones. Upon checking tstats downstairs states "tstat calling for heat but temp going down" and upstairs tstat states "auxiliary heating has been running over 2 hours". These alerts were sent out over the weekend during below freezing temps. Upon checking heating today (47 degrees out) everything working properly. Verified zone board, both dampers and tstats operational. Verified defrost and auxiliary heating operational. Did find no bypass damper and after sizing ductwork found current return designed for about 1260cfm and supply for about 1700cfm. System is 4ton designed for about 1600cfm each. This is short on return and symptoms are even more apparent when only 1 tstat calls for heat and its extremely cold out. Made customer aware it is ideal to have variable speed equipment for multiple zones or at least 2-stage. Current configuration has system struggling wh
Cam back to regen and flush filtration system
Customer was experiencing a leak in the upstairs tub. We noticed that the overflow seals had failed. Originally we had opted to just change the tub trim, including the seal, but the aged PVC drain had gotten brittle and failed. So we replaced the entire tub and waste overflow. We replaced the trap as a courtesy. Removed a shower valve and second handle and installed the existing Kohler shower head. Tested the tub waste overflow filled and left without any more leaks and verified after 10 minutes of running water into the overflow. Tested everything and verified there are no leaks. water heater is from 2019 water pressure is at 75 psi For more information on Streamlabs water monitors and smart shutoffs: https://streamlabswater.com/?utm_source=google&utm_medium=cpc&utm_campaign=smart_leak_detection_streamlabs&utm_term=streamlabs&utm_content=adgroup_195429238504_creative_783853192741_match_b&gad_source=1&gad_campaignid=23263143328&gbraid=0AAAAA9Zi0H8d4VDmKP-IAQXBnL4aFuxsC&gclid=EAIaIQ
Customer had leak coming from CPVC line behind fireplace for hose bib coming from the slab. Attempted to replace CPVC shut off in garage to allow them to turn the water off. Shut off does not lead to that particular hose bib nor the other one on the side of the home. Found line to be exposed on slab, so kept the area coming out of slab on the exterior of home. Leaving estimate to run new line through ceiling to reattach hose bib No warranty can be given on repairs due to high pressure and existing CPVC
Only System- 15 yr old Rheem Furnace/5 yr old ac Homeowner informed me the system was making a whistle noise and had been struggling to heat the home. I observed that the heat exchanger is compromised in several areas. The blower motor is leaking oil and not reaching full rpm, the bearings are worn, and the motor is over amping. The blower wheel is completely impacted with debris which is restricting air flow across the heat exchanger and evaporator coil. The system cut off once on high limit switch due to the system over heating. When this happens the flames go out and the system will run the fan only to cool the system back down to safe operating temperature. The igniter is weak and outdated, the flame rectifier is weak and chalky. The inducer motor is loud from worn bearings and causing the motor to over amp due to higher resistance/friction rate. The furnace cabinet is rusted very thin in some areas. The return plenum has no insulation on it and this is a vented crawl space. The
Met with customer and spoke with them regarding the issue they’re experiencing. Customer showed us upstairs to their hall guest bathroom. Customer states the toilet clogged on Friday last week and is not working. Customer states that 3 bathrooms were renovated around September last year. We inspected the bathroom and confirmed the presence of a branch line blockage. We presented the customer with estimates to pull and reset the toilet and clear the drain line with a machine. The customer agreed and after getting signature approval we began work. Removed toilet from floor and set to the side. Ran drain machine roughly 30-40’ down and cleared a soft blockage. After clearing the blockage we noticed that the right side of the toilet flange is broken. We informed the customer of this and recommended replacing the flange. Customer agreed so we removed the ring around the flange and began chipping it from the drain pipe. During this process the drain pipe formed a hairline crack running down
Customer stated that the garbage disposal is not working properly. I went ahead and checked the disposal and found that the motor had ceased. I offered customer two options to replace and customer decided to go with 1/2 HP replacement. Once I install the new disposal, I went ahead and ran water at the sink to for 10 minutes and tested the disposal for proper functioning
Performed no heat diagnostic. Checked house pressure and looks fine. Found dirty filter. Dirty blower wheel. Inducer motor bearing failing. Incorrect drain line. Has primary and secondary drain going same termination with no proper slope. No Te flood protection. found dirty flame sensor and cleaned. Pitted contactor. Dirty condenser coil.recommend replacement due to age. Yoldeus16@icloud.com
Cut out and replaced a section of 1/2 inch CPVC that had frozen and burst. Restored water to the home and tested for leaks on the repair. No leaks or failures at time of service.
Replace original cast iron sewer line with new schedule 40 solid core PVC. Replace from house, 2’ and a 12’ deep tap and 80’ in length. Will use excavator to dig from house to street and add appropriate 4” clean out at house and 6” clean out at the street.
Installed new 50 gallon short water heater due to old age on old water heater and pilot light not turning on and keeping flame on for entirety of heat process. Let homeowner know that he needs to do a re-pipe before we inspect water heater due to half inch sizing of pipe all over the home.
Failed heat strips are responsible for the unit heating poorly. Refrigerant oil located inside the air handler at the Schrader valve
Upon arrival customer stated that system was not heating and no power was on for the system. After inspection of 8 year old system found that system had a failed transformer. Transformer failed from pressure switch wire touching copper. Blower wheel was dirty, zone system did not have its on transformer, system needed wet switch for drain pan, heat strips were not hooked up properly, outdoor condenser coils were very dirty, and drain line for condensation pump was not built correctly. Gave customer estimate to clean blower wheel, install a transformer for zone system and hvac system, clean condenser coils, add wet switch, blower motor capacitor, and fix drain line. Customer approved to have all repairs done. Made all repairs system, and unit is back up and running at this time.
Came out because the customer was concerned about the heat not keeping up. We found that the 70, 0000 btu gas furnace was not large enough to handle the size of the house. We found that the way that the ductwork was configured that it was way to many and to long of duct runs servicing the side of the house that was not heating. The side of the house was loosing airflow completely by the time it made it to that side therefore producing no air. I recommend adding a second system and rerouting the duct work. The second option is to go up in size on the current system. I’m setting the customer up with an install supervisor to come out and perform a manuel J heat calculation to give the proper suggestions as to how get this home heating and cooling efficiently.