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Jeffrey is a friendly and compassionate soul He works ver hard and loves his trade He cares about keeping the customer safe!
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Great customer service and friendly. I would recommend him to anyone
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Luis and Caleb did an excellent job reinstalling a meter and service pole over some newly hung siding. They were careful to avoid screwing into any pipes and ensured to use corrosion-resistant fasteners after finding out they would be mounting the pole to pressure treated wood.
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The technicians were prompt, professional, and well informed. I especially appreciate their professionalism and hard work when we were a last-minute emergency call late on Friday.
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I could not ask for better service! I had a small plumbing leak that caused extensive damage to my kitchen cabinets, floors and subfloors. I thought insurance company would arrange a plumber evaluation but they didn’t so I had to hurry to find a plumber with good reviews fairly quickly. I must have looked at/read nearly 100 reviews, most of them very old (3-8 years old) and half of them were unfavorable. Finally found TE Certified which had lots of RECENT and FAVORABLE reviews. I called, explained my situation and Maria got a plumber out the very next day. Nate, the plumber, found the issue quickly and, though he had to go 30 minutes (one-way) to get more supplies, he fixed the leak that day! I had been without water for five days and Nate @ TE Certified got me back to somewhat “normal” within a couple of hours! I had another water issue a day later (Thursday afternoon) and Nate was booked until Monday but he came out early Monday morning and resolved the issue. I’ll recommend this company to anyone who asks and anyone else who doesn’t ask! Kindness and professionalism 100%. Best experience I’ve ever had with a service provider.
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On Thursday morning, my refrigerator repair person discovered that the water supply to it was leaking under the linoleum floor in my kitchen. Then we discovered that my gas water heater had recently begun leaking! I called TE then, and the schedulers were able to find a cancellation for Friday morning. Demetrius arrived about 11:00am, and worked, with Johan who arrived later, until 7:30pm to install a water box for the refrigerator and install a new electric water heater, for which Alex was assigned to do the electrical work. I really appreciate the long day that Demetrius and Johan put in to complete this urgent work in a timely manner.
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Alex assessed the functions of the panel box relative to the DeKalb county code, and worked up four estimates ranging from "must-do-now" to "should-do-future". I really appreciate him laying out these options so that I could make an informed decision relative to urgency vs. cost.
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For this job, I offered the customer multiple options to solve their plumbing issues and completed the job as described
Full system investment properly sized per load calculation
Replace the garbage disposal with a customer supplied badger insinkerator 500 Replace all kitchen sink stop valves and the hose bibb shutoff, checked for leaks and verified all were functional. Put the insulator over the hose Bibb and drained the line. Verified the recirc pump was functioning. Water pressure is at 90 psi, notified customer and left PRV replacement options. Water heater is from 2009, gave options for replacement. My client is not ready to jump on this quite yet, but will let us know when. She is interested in a tankless water heater, it was getting late and I let her know they take a while to properly quote out, she was fine with addressing it when she’s ready to replace the heater.
Called out for a backed up . Pulled laundry room toilet and ran sewer machine to clear blockage. Which was unknown. Sewer supervisor to come out tomorrow 11-2. Line is open and flowing at this time. Thank you for choosing TE
Installed a navien 240A2 with a new shut off valve and new expansion tank. We ran the intake outside along with the exhaust 6 feet away from any window. We also installed an ion 6 for the customer. We put valve tags on all of the shut offs and put a sticker.
No heat/AC call, upon arrival customer stated they turned the AC on when it got a little hot outside, when customer tried turning heat back on they did not have any heat nothing was coming on, furnace was giving error code 24 fuse open, found popped fuse, checked ohms on contactor and contactor was reading 0.4 ohms, contactor was the reason for low voltage short, replaced contactor, tested system operation, checked capacitor, checked amp draw of inducer motor, and blower motor, temperature rise on furnace looks good, all units and electrical components working properly at this time. Recommended wet switch for emergency drain pan to prevent any water damage. Recommended homecare as well as better indoor air quality.
Replace kitchen faucet, replace the flapper and both toilets and both guest bathrooms chain shower cartridge and guest bathroom. Replaced lab cartridge in downstairs guest bathroom change PRV.
Provide and install a new high-quality EMC/VS fan blower motor for the existing furnace unit. Includes removal and disposal of the existing motor, installation of the new unit, field testing, cleanup, and warranty. Group Rate
Installed customer supplied lavatory and kitchen faucets. Removed old fixtures and set aside per client request and mounted new fixtures and drain assemblies. Sealed all connections and verified no leaks on the faucets or drains. Opened wall in attic space for access to back side of the 3rd floor shower. Removed blocking and installed new customer supplied Kohler Rite Temp shower valve and trim kit. Blocking was reinstalled and hole closed up. Tested for leaks and proper function.
During our visit, a previous job was completed. The gas line was installed to the new tankless water heater. The venting was installed through the roof. A roofer installed a new boot and painted the termination black. The tankless was fired up and tested. Everything worked accordingly. The gas line was isolated and pumped up to 15 psi for inspection. An appointment was scheduled for Friday after the inspection is completed to remove the air test and turn the tankless on.
Troubleshoot outlets not working. Re-deviced living room and home addition.
Installed a new 50 gallon gas water heater and new whole house water pressure regulator. New heater was set in a pan with an audible leak alarm, a new thermal expansion tank, hot side ball valve and vent pipe were also installed. The pressure was set to 65 psi, the water heater was pressurized, air was removed from the lines and the burners were turned on to check for proper operation.
I was called out to Sherry’s house to install 2 bluetubes, clean the coil, hp, and wheel, and replace the capacitor.
