Outstanding technician! Respectful, polite, on time, solve the problem without any issues, explained where/what/why.
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Very professional knew what he was doing in and out great work
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I had a fantastic experience with Isaac and Jose, who installed my new tankless water heater. They were professional, knowledgeable, and incredibly dedicated to getting the job done right. What really stood out was their commitment—they stayed well past normal working hours to make sure everything was installed perfectly and that I had hot water before they left. The system is running smoothly, and the installation looks great—clean, tidy, and well-executed. I really appreciate their hard work and would highly recommend them to anyone needing plumbing or water heater services. Thanks again, Isaac and Jose!
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On my recent electrical upgrade project, TE Certified assigned both Nathan Ruis and Ana to my project. These two technician are fantastic - professional and did a great job. Overall experience is amazing. Keep up the great work guys!
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Casey is excellent. Very knowledgeable, professional, articulate, kind, and thorough. The overall communication from this company has been excellent as well. Casey it’s very professional and definite asset to this company!
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James never fails to deliver 110%. Always above and beyond expectations. I won’t use anybody else.
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I was unaware of the potential electrical issues we faced in our home. The assessment was thorough and every issue was explained in detail. The professionalism displayed in all aspects of our interactions was refreshing to see……from the in person experience to speaking with the office…..to the follow-up texts and emails.
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Brandon was great. He was very knowledgeable and was able to answer all of my many questions. Definitely would use this service again.
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Wes did an awesome job. He was friendly and was very knowledgeable. Arrived on time even though he had trouble getting into our gated community.
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Replace light fixture above front door
For this job, I completed a one system AC inspection only. I measured all the electrical components of the indoor unit as well as inspected the blower wheel and evaporator coil. I inspected the ductwork, as well as proceeded to inspect the outdoor unit measure all its electrical components and get pressure readings. I explained all my findings to the customer as well as provided estimates. I also spoke to her about our maintenance membership and offered an estimate of that as well.
For this job, we installed a new 50 gallon gas Rheem water heater. We installed a new shut off and expansion tank on new unit. Once complete we purged water from system and lit water heater.
figure out why pantry light , kitchen can and fan light are not working properly Replace switch and light in kitchen
Cleaned water out of pan and reset wet switch. Replaced broken condensate pump along with tubing. Verified system operation.
Customer called us out for repeated clog in main floor hallway bathroom. I inspected the toilet and it was 30 yers old, it had a slightly weak flush. I recommended to have it replaced. Customer wants to find one that is matching and have us replace at a later date. Water heater and house pressure were good.
Upon arrival customer stated that ac unit stoped working and that outdoor unit was not coming on. After inspection of system found that unit had a failed outdoor capacitor for the fan terminal. Contactor is very pitted. Checked indoor system blower motor is pulling high amps, blower motor capacitor is bad, blower wheel is very clogged. Furnace is bad shape a lot of rusting inside furnace burners and flue pipe. There is no flood protection on equipment. Advised customer of issues with system, outdoor capacitor is bad, outdoor contactor is pitted, condenser fan motor is bad, blower wheel very clogged, blower motor pulling high amps, blower motor capacitor is bad, recommend in line float switch and wet pan switch. Customer approved only the capacitor to get system back up and running today. Customer declined all other recommendations at this time. Replaced capacitor and system is back up and running at this time. Refrigerant levels did test good.
Finished gas line for fireplace. Sealed penetration into fireplace. Tested for leaks. No leaks.
Customer called us out for multiple clogged drains. 1 bathroom sink left side in the master bathroom is clogged and draining slowly. The shower drain in the master bathroom is also draining extremely slowly. I will attempt to remove stoppages by snaking and removing clogs in each drain line individually. I was successfully able to remove stoppages and restore proper drainage to the system. Customer is very satisfied. I also provided the customer with our ENDURE drain maintenance product.
Clear blockage in classroom toilet
New pump motor was incorrect according to Becker, customer wanted old pump wired back up.
I removed the hot side handle for the main ,even half bath lavatory sink fixture and tightened the packing nut. Tested with no issues.
Customer had master bathroom remodeled a few years ago by another company. Delta Multichoice shower cartridge was put in backwards and was causing customer to have hot and cold water reversed. Technician removed cartridge and flipped to the correct position. Hot and cold water is now operating as it should. Tested all work completed for leaks and proper functionality. THANK YOU for trusting T.E. Certified!!
We performed a HomeCare inspection and replaced two outlets
