Isaac was an exceptional tech professional, highly knowledgeable, and dedicated to ensuring the job was completed accurately. However, I encountered an inconvenience due to the company’s repeated rescheduling throughout the day.
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Kevin, was very knowledgeable, professional, humble and king. He was attentive by explaining what updates needed to be done and why! Kevin, was Very Impressive, honest and outstanding! A true asset to your company. ✅👌🏽👏🏽
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Jake was incredible! He was knowledgeable, efficient, , polite, and timely. I will always request him for all of my plumbing needs!
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Adam and Parker were on time and very professional when working at my house. I will definitely use TE Certified for my future electrical work. I encourage you to do the same you will not regret it!
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Can’t believe they were able to send someone same day! Elliot was excellent and diagnosed the problem right away.
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Andrew was great and efficient. He figured out the issue quickly and explained everything thoroughly.
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These guys are prompt, professional, honest, and did a great job. I’ve met about 12 of their staff over the last few years over the course of 3 different jobs, and they have always done right by me.
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Mark seemed very knowledgeable & brought all tools necessary for the job. He was very thorough and explained everything he did & the results, good or bad. He spent as much time as necessary to make sure I understood everything that was going on. The interaction with him was super and I wish everyone I dealt with provided the same level of service as Mark did. Great guy.
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Albert arrived as scheduled, performed the services, thoroughly explained his findings and answered all my questions. I am very pleased with the work performed.
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Upon arrival, I was pointed to the gas meter outside where the second regulator had failed. The gas company had shut off the gas meter due to this failure. After providing options and upon approval, we replaced the gas regulator setting at an acceptable level between seven and 8 inches of water column We re-lit all pilot lights and gas lanterns, and ensure that the furnaces were working. Tested everything for leaks and proper function no further issues at this time.
Homeowner called us out due leak on pipe above water heater. After further discussion and assessment, we ended up replacing the cold side dip tube on the left water heater, ball valve, incorrectly installed swing valve on recirc line, and we installed a new shutoff form the main incoming line of both heaters, a check valve for the main cold line, and a groudfos alpha recirc pump. All work was tested and checked for leaks. The recirc pump was set to temperature control with homeowner.
Homeowner had a smell coming from the pump/pit that catches the kitchenette in the basement. Additionally the check valve for the sewage pump was not up to code. I throughly evaluated the plumbing system and gave the homeowner options for what I recommended. The pump was replaced along with the ball/ check assembly for sewage pit. I additionally replaced some of the pipe and fittings connected to the pump. The RO system filters have been ordered and will be returning to replace when they arrive.
Replacing the guts of the transfer switches
Came out to a no heat. After diagnosing the system we found that the 2018 goodman R410a system was wired incorrectly. We found that the wiring was wrong at the indoor and outdoor unit. We also found that the zoning board was wired wrong as well. We recommended that the customer have the system wired properly so that we can further diagnose the system. After adding on a transformer and continuing to diagnose the system we also found that the zoning board is not sending voltage to the out door unit. The zoning board will need to be replaced in order for the system to function correctly. The outdoor unit is also making a very loud sound as I manually engaged the contactor to check pressures.
Replaced toilet in hall bathroom, replaced lavatory faucet in master bedroom. Replaced angle stop valves under lavy sink as a courtesy.
No heat whole home. Found system to be off and turned on. System started running upon arrival. Inspected system findings bug in burner p, dirty flame sensor, cracked heat exchanger, dirty blower wheel, no flood protection and system is in a spray foam attic and lacks proper combustion air which lead to premature failure of heat exchanger. Recommend replacement of furnace. Informed customer of cracks in heat exchanger, advised due to safety concern not to operate the heat. Left thermostat in off position. Advised customer availability of heat exchanger is unknown as manufacturer closed for day. Will update quote and email over in the morning.
Tree had mocked down service and detached meter from wall. I resecured the meter. Replaced the damaged I bolt. Replaced the weather head. Re strapped the service cable to the wall.
For this job, I worked on and replacing a 50 gallon, Aosmith water heater. With a Rheem 50 gallon gas 10 year warranty water heater that has an extra anode rode. Old water heater was rusted from the bottom of the unit. Replaced up to 18 inches of copper and expansion tank. Went ahead check for leaks and cleaned up area.
Cheryl has reached out to us because her hot water heater has gone out and needs someone to take a look at the water heater and figure out why it’s not producing hot water. Cheryl Did mention that she turned the gas valve off by accident. She got in contact with a few friends of hers to help her turn the hot water heater back on, but was unsuccessful and has called us out here to see if we can get the hot water back on. I successfully got the water heater back on and is working functionally. I did mention that the water heater is eight years old and recommended to replace the water heater for tank type gas generally have a live span 8-10 years. I have a few options as far as what type of water heater that we can go with. I mentioned that we can go with a tankless water heater that produces endless hot water and also has built-in recirculating pump that pulls hot water faster to the fixtures for least amount of wait time. I also have options to go back with the same tank water heater th
Leak in garage ceiling Cut sheetrock in garage ceiling to try and locate leak. Turned on water and left on for the duration of our visit Leak never showed up. Ran ALL fixtures upstairs to try and recreate leak. CANNOT find any plumbing leaks at this time. Customer will call back if leaks come back
For this job we installed new batteries in all smoke and carbon detectors and replaced an outlet in the upstairs bedroom.
Completed repair on 2” pvc drain line in the wall of the 1/2 bath on main level. Replaced supply stop and supply line for toilet in the same bathroom. Everything was tested with no issues.
The bare minimum basic repairs to get the system running today. Came out for a no heat upon arrival the outdoor unit was completely frozen about 4 to 5 inches thick. Customer stated that she turned off the unit yesterday and only ran an emergency heat. Gave estimate to thaw out outdoor unit. Got all the ice off the unit ran system for almost an hour. System is running at over 20° temperature split and heat mode only with no auxiliary heat once the system got back up thermostat Rose 2° in that run time. Found that the filter was extremely dirty due to pressures and temperature split being good lack of airflow is what caused the outdoor unit to freeze up. System is now heating properly on departure and changed customer supply filter.
