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Our hot water heater had a leak and TE sent out Jordan. He replaced the water heater the same day and worked until 8:30PM to finish the job. Great work and dedication.
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Jose did an excellent job troubleshooting, fixing and explaining what he was doing. Also, he worked hard - 5 straight hours - to fix the problem.
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Adam is skilled and conscientious. He is focused on details and a nice person. He left our bathroom ceiling in great shape. We happily recommend his work to anybody that needs it.
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You have a rare treasure of an employee In Chase and you need to be sure to hang onto him. Not only did he do a great job, but his client management was impressive, while also skillfully ensuring that Noah, his trainee, received the just the right amount of training, at the level Noah is at this point. Regards, Mike Underwood
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Travis really did a great job and went above and beyond.
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Very friendly, professional and timely. Did a great job of explaining the issue.
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Martin and his partner arrived early on the day of the appointment. He gave me different options that I could chose from and explained each option completely. He did have to go the shop for the materials as I have an older home, but when he got back, it was no problem and he got the job done quickly.
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Excellent and thorough with attention to detail. Austin explained everything clearly to me during the installation process. The job was well done, efficient and clean. I was able to get fast service with Rusty who did a thorough diagnosis on Saturday from Rubin on Sunday who was able to explain my options and price comparisons. As a result, I was able to make the right decision for me and my budget. Rusty and Rubin were great. Also, a shout out to Fernando who worked on the installation. Overall, I believe that I received a great price and stellar service.
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Erik and his partner showed up to take care of a clogged sink and a toilet that was making a strange sound. They were professional, knowledgeable, and did the job 100% everything was fixed.
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Ryan was able to get to our home quickly and he was extremely knowledgeable and was able to fix the problem for us.
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Jeremy and his team did an excellent job! They were professional, friendly and knowledgeable. I would highly recommend Jeremy for and electrical work you needs.
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Adam and Parker did an outstanding job for us. They installed outdoor lighting, and added and moved outlets to more accessible locations inside. We’ve seen Adam supervise and train newer employees over the last several years, and his vigilance of their work, positive encouragement and feedback has to have been a major factor in the growth of your company.
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Upon arrival, we could clearly see the leak on the right side of the driveway. We shut the water off at the meter and then further excavated to determine what was going on. We discovered the leak was on an irrigation line. This irrigation line appears to be supplying the water to the solenoid valves. We searched for the irrigation isolation box and could not find it. We provided an estimate in order to cap off the irrigation line and restore water to the home. Upon approval, we dug on the left side of the driveway and found the irrigation service line. At that point, we cut a section of the pipe out in order to determine which way the water was coming from and confirm that we would be capping off the right line. After making the repair, we tested everything for leaks and proper function Note: We are leaving estimates for replacement of the water service line due to the fact that it is PVC, which is prone to cracking and breaking overtime. It is also not a good thing at all that we
Install a new 75 gal Bradford white water and remove old failed water heater that was found to be leaking from the casing itself. The new water heater will be installed with new shut off valves, expansion tank, drain pan, and water line connections above and below the unit. After installation everything was checked for functionality and leaks and everything works properly.
Remaining work on Redevice and main panel replacement
Customer stated that she had an issue down in the basement just before the sewer ejector pump. There was a condensate drain that was that drains into just before the sewer ejector pump which had backed up and flooded some of the utility room. She stated she had previously mistakenly poured some plaster or white substance down the toilet, which shortly after had flooded the drain leading into ejector pump after running a laundry cycle when I arrived, I had ran the fixtures in the basement and found that the pump Had triggered on multiple times. I suggested to have a drain or camera tech come out and camera the line from the toilet all the way to the ejector pump to ensure no substance has hardened or ruined the drain line. Car attack is scheduled to come tomorrow to check condition.
Install new 50 gallon Rheem water heater. Install all code compliant upgrades, including putting stands underneath water heater, pan, dielectric fittings and strapping new thermal expansion tank. Improper venting installed on old water heater. Replaced with new double wall vent. Technician found that gas line ran to heater was track pipe and going through wall, which is a code violation. Technician removed gas line going through wall and re-piped with new black iron. Checked and tested for leaks. Pilot light lit and burner assembly on when technician left
-redevice foyer, bedroom and bathroom -redo all connections in switches and outlet boxes -replace all old covers with new ones
Replace shower shower cartridge in master shower, replace shower cartridge in hallway bathroom
Performed descaling flush on tankless water heater, cleared out the filter and tested for proper working condition. Switched the supply lines at the kitchen sink to allow the hot water to be on when the handle is back per customer request.
The leak in the basement is a result of a pin hole on the 1/2 inch line for a dedicated recirculating pump. The leak caused flooding in the basement of the home with water spraying onto the wall down into air intake grill at the bottom of the water heater the water eventually made its way into the gas chamber causing the burner assembly to cease function. When I arrived on 1/19 I attempted to relight the water heater and was unable to do so. The manufacturers limited warranty does not cover failure as a result of water.
Water heater had a slow leak from the tank. Installed new Rheem 50 gallon natural gas water heater. Water is sitting on a short stand to elevate it above the flood level of the drip pan. The pan is equipped with a water leak alarm and the drain is capped. I replaced the expansion tank, valves, water piping, gas flex connector, and sediment trap. The water heater is lit and all of the air has been purged from the system. Thank you for choosing TE Certified!
Justin called us out to his home today because he is having a tankless water heater installed and needed a circuit installed for it. While here he expressed some concerns on the safety of the electrical system. With that I preformed and general electrical Check up. I found there were a few circuits not gfci protected and some issues with the grounding system.
Replace 3” cast iron penetration (from inside the basement to outside underground) with new schedule 40 solid core PVC. Outside the home, install PVC clean out on sewer line located at a 5’ depth. Camera the rest of the sewer line. We are unsure of the condition of the rest of the sewer line outside. If we come to the conclusion that further repairs will need to be done on the sewer line, a portion of this repair cost can go towards future repairs. Replace PRV and main water shutoff in basement. Replace back hose bibb and hose bibb shutoff in crawl space
1 System HomeCare Thoroughly inspected unit and quoted repairs Repairs that include moving the unit are recommended against Moving the unit can cause a refrigerant leak on an outdated system TE does not service R22 systems and recommends to replace the system The customer understands the risk of moving the system and any accepted repairs waive TE responsibility from such damage
TE certified will provide and install a Navien 240a2 tankless water heater, a halo H2 zero ultimate water filtration system, and a stream labs automatic water shut off
Replaced 1 wet switch and added a second wet switch in pan of other system since they share a condensate pump. Added a 3rd wet switch for main floor. Noticed condensate pump for upstairs unit in room as well and this should be replaced and redone with a pump upstairs pushing condensate out.