Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
As always your staff was very professional and courteous. The ladies who answered the phone were caring of the situation and worked to have a technician arrive as soon as possible. James called ahead and arrived at the stated time. He identified and explained the issue. Answered my questions and provided several options to resolve the issue. I found the quote to be very reasonable and right on target when I research competitors. I have used TE Electrical in the past and will definitely use TE services in the future. Thank you for being a great and local company.
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Overall Experience
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Overall Experience
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Mr. Demarco Harris did an excellent job replacing our gas water heater, made sure the model fit our tight utility closet, and left everything clean and working perfectly. Great communication and quality workmanship-highly recommend.
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Travis was extremely professional, and was quick to earn my dogs trust with head rubs. He quickly found the problem, and gave me every option available to fix the problem.’ Great company and I will definitely use them from now on
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Marc was friendly, polite, and did all the repairs quickly and correctly
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Punctual, knowledgeable and professional! Excellent diagnosis and repair ! Highly recommend!
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Terence was very professional, explained everything clearly and very knowledgeable. I was very satisfied with his service and would highly recommend him.
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Luis was very punctual made sure to let me know about a delay due to traffic. Once he arrived he was very efficient and very easy to work with. Will definitely use again
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During our visit, the customer showed us to the water heater. He mentioned he recently noticed some water on the floor around the water heater, as well as inside the water heater jacket. He also mentioned the water heater was 8 years old. I was able to quickly see that the tank was leaking. I spoke with the customer about multiple solutions. I created multiple estimates and presented them to the customer. An estimate was approved for the work to begin. The old tank was removed and hauled away. A new 50 gallon gas water heater was installed in its place. The old Goulds recirculating pump was replaced with a Grundfos Alpha series. The new recirculating pump was connected to the customers phone and set on a custom schedule. This water heater install included new b vent all the way up to the ceiling, as a courtesy. Considering the previous water heater did not have an expansion tank, I was able to locate the thermal expansion valve. I capped the water line that was connected to the therm
Maybe take this water heater installed/new PRV and ball valve/gas work in vent system installation.
This model is known to have issues, replacing with a different heater would be a relatively straightforward process and would keep any issues from arising. Seeing as this is the second issue you’ve experienced with it.
Arrived to basement floor marked out for leak under slab. Cut tile and broke concrete slab in order to gain access to hot and cold water line below. After location water lines and turned water on to test, found HOT soft copper water line had pinhole/burst on top. Nothing obvious to what have caused pin hole in pipe. Once pinhole was cut at direct location and repaired with press repair coupling the fix was insulated taped and backfilled with play sand to bed and support repair. Continued to back fill hole, lay down 3 MIL vapor barrier plastic and repour concrete as level as possible. Tested everything to ensure proper function.
came out customer had just had an install within the past 5 months. The workmanship was very bad. Started at the thermostat to get a call for heat and immediately found out that the thermostat was not wired correctly. They were wired for conventional heat and the system is a heat pump. One thermostat was not reading the temp accurately which was causing the system to continuously run. The basement tstat was not compatible with the system. after that we went to the attic we found the heat pump was wired incorrectly th previous tech had jumped out the w1 and w2 and aux at the airhandler and at the zoning board and the drain line did not a vent or a safety switch. We added the vent and th safety switch (ss2). we rewired the airhandler and zone board to the manufacturer diagram, the zone board had signs of burn outs and even when giving the call for heat it only energized in cool. we will need to replace the zone board. At the heat pump outside it was also wired incorrectly. there was an
Utilize sewer camera to inspect sewer line through exterior, accessible cleanout. Covers up to 200', or as far as camera head is able to reach. Mark, when possible, in yard, trouble areas to be addressed. Includes locate services. This service carries no warranty and is for diagnostic purposes only. L1 LOCATION:front clean out
Homeowner is concerned about randomly occuring low or cool water from the hot side of the faucet. Gave options for cartridge replacement and water heater replacement. The water heater is approximately 16 years old and is recommended to be replaced regardless of what the cause of the problem may be. Shut off the water to the home and drained the system down. Removed and dispose of the water heater off site. Install the new water heater in a pan with new pipe, fittings, valves, tec. Convert the single wall vent piping to double wall piping. Pressurize the system, remove the air from the lines, and put the water heater into service.
Thank you for continuing to use TE Certified to help with your Home Care needs. For this appointment I diagnosed and repaired your living circuit issue. I also installed new safety breakers on all your 120V Circuits, installed a whole home surge protector, and updated your home’s grounding system. I’ve attached all the pictures taken throughout the process with this invoice. If you have any questions or if you experience any electrical issues, please contact me directly. If you would like help from any of our other professional tradesmen with 5% off your next home improvement solution, please contact our office and they will happily assist you. Thank you again for your time and the opportunity to serve you, your family, and home. Take care, stay blessed, and have a great new year! -Luis L. 😁👍
Repairs on dock electrical system from inspection
Repaired main water line by meter. Reconnected to irrigation. Tested and pressurized. No leaks. Pressure in home is 90 PSI. Recommended a pressure reducing valve replacement
Remove multiple pieces hardi siding and plywood, cut hardi shaker siding , install around mini split, match existing siding, woodfill nail holes, primer all sides new siding, two coat paint. Homeowner supplied matching existing paint.
Shut off water at the main entry of the house or the water heater or the water meter. Turn off the gas supply at the water heater. Cut inlet Cold and outlet Hot on the top of the water heater. Disconnect vent line, remove T&P line, and drain down old water heater and remove. Set and install per code new heater in place and level, install appropriately sized aluminum drain pan and connect as necessary, reconnect to existing piping using lead free fittings within 5ft of existing pipe, new gas whip, new 1/4 turn gas shutoff, thermal expansion tank, vent line modification with in 3ft, install full port lead free ball valve, add or replace thermal expansion tank and pressurize pressure to match regulated pressure entering home, note psi on tank as well as install date, pressurize system, test and clean up work area, register warranty, take away old unit. Install new pressure reducing valve Watts 1" (PRV). Shut off supply at main water service, drain down water in down, cut out existing area
Completed a 3 system Homecare. We flushed drain lines, changed filters and checked system operation to determine system condition, performance and safety. The downstairs unit has a breached heat exchanger and is 20 years old. We spoke about the cost for repairs and she wants to consult her husband before addressing long term solutions. We completed 2 blower cleanings, 2 condenser coil cleanings, fixed the sediment trap for the main floor, replaced the drain line upstairs, insulated both linesets and replaced the run capacitor upstairs. Systems are fully operational upon completion. Call complete.
Replace current 40 gas leaking water heater with an 80 gallon hybrid water heater due to burst. Let home owner know to purchase a smart leak detector due to distance of the heater to rest of house. Advised homeowner of need of louvre door for adequate ventilation.
