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Martin and his helper were very polite and respectful. Very knowledgeable in the work they performed
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It’s hard to stress just how amazing TE Certified & Marco is. Peaceful of mind is what you’re getting. And it’s a priceless feeling. This was my 3rd time having Marco come out & it won’t be my last. He’s professional, courteous & is very skilled. TE Certified has my business for life! Amazing people!!
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Great Service and took the time to explain everything and offered options.
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The technician was very competent and did a great job!
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Ben Landress provided excellent service! Ben arrived prior to the appointment time and was kind and professional indeed. I will request Ben for any and all of my future electrical work.
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Isaiah was very polite, professional and took a lot of time to service my heating system.
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Ron was on time ready to go to work. Made observations provided estimate to do the work. Completed the work professionally and efficiently. Alll my contact with him was pleasant. Thank you
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Galen was easy to work with and explained his work in detail. He did a great job of explaining the process.
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Jonah welcomed me to join him while he diagnosed my furnace, explained what he was seeing and answered all of my questions.
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Both of you tech were very professional and helpful. You company is a joy to work with and have in my home
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Jonah's service call was an impressive first experience for us as a new customer with TE Certified. His thorough diagnostic process including contacting the unit's manufacturer customer support is an example of standard of excellence more contractors in Gwinnett County should learn from.
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The service technician was highly skilled and knowledgeable about the work performed. He was efficient in the performance of the work and kept us informed as the work progressed. If complications were experienced, he was quick to explain the issue, the resolution and if any additional charges were to be incurred. If future work is required, we prefer Hubert Klejzerowicz assigned to our work order.
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Came today to complete job quoted. Replace thermostat, install new inducer motor and added a UV germicide light to protect the system from biological growth spread. System is now up and running. Thank you for choosing TE Certified!
Performed light rebuild on master bathroom toilet and downstairs half bath toilet
Removed and reset improperly installed skirted one piece toilet.
Customer called us out for backups in basement bathroom. Basement bathroom is on a septic tank. Pulled basement toilet and ran cable to clear line. Tested fixtures and everything is flowing fine as of this moment. Customer was made aware that if backups continue it is most likely related to septic tank and not a blockage.
Tested system not heating for basement level system. Fully tested and found cracks in heat exchanger causing the system to overheat and trip high limit. Based on our findings today, it might be time to think about getting a brand new system.
Verify the customer’s concern of the garbage disposal leaking then suggested multiple options. Customer chose to go with a three-quarter hp option as well as re-pipe the waste drains underneath the sink I cut the stack and rebuilt it to the appropriate height so that the PR can drain via gravity as well as put in a new Studer vent at the proper height, so the drains can vent.
Troubleshoot no power to half of the house *Splice new wire for two burnt neutral wires *Re-terminated into individual neutral lugs
Customer has 12 y/o Lennox system that operates for whole house. System is not heating due to water in pan. Found humidifier leaking water from unsecured drain tube. Removed water from pan. Replaced drain tube. Replaced humidifier water panel. Recommend wet switch for upgraded water protection. Recommend condenser coil cleaning. Informed customer of findings. System is currently working.
Tested system not heating for main level. Found inducer motor wheel is rusted out completely and cannot pull in pressure switch. Also inspected the heat exchanger and found cracks on the eyelets. Informed customer of findings and due to age it may be best to replace. Based on our findings today, it might be time to think about getting a brand new system.
Customer has 30 y/o Ruud system that operates for whole house. System is not heating due to faulty control board. Noticed that inducer motor is damaged. Ignitor is bad. Burners are rusted. Rust entering heat exchanger. Water protection is poor. Run capacitor is bad. Blower wheel cleaning needed. Overall condition of system is poor. R22 based system. Informed customer of all findings. Advised customer to seek options for system upgrade. Declined quote at this time.
Replaced tub, shoe tub, spout, and corrected issue with lavatory pop-up in the top floor hall bathroom. Replaced flapper master bathroom. Replaced water pressure regulator. Bring the water pressure from 110 psi down to a usable 65 psi. Pre-charge the new thermal expansion tank to match the incoming pressure. Tested all work with no leaks. Documented all work with pictures.
The bare minimum basic repairs to get the system running today. Customer has 5 y/o Goodman heat pump that operates for basement level. Noticed during inspection that defrost control board was faulty and burnt on backside. Component would not operate in defrost mode, which potentially caused evaporator coil to freeze along with line set and outdoor unit, causing water in pan. Replaced defrost control board. Tested defrost mode. Recommend water protection upgrade. Biological growth presence. Recommend UV BlueTube to target and prevent biological growth. Condenser coil cleaning needed. Pressure levels were normal. Heat strips are operational. Replaced customer supplied 16x20x1 filter. System is currently working.
