Kory is professional, efficient, knowledgeable, and honest. The pilot light in the hot water tank would light but not stay burning. Kory diagnosed the problem and swapped out the part.
I really like this company and have had a good bit of HVAC and plumbing work done with many great technicians with good results. This one experience was not the usual. This job was having the plumbing pipes in the basement jetted to clear grease buildup and hopefully they are now freed of the buildup. The upstairs toilet room has brown toilet water sprayed on the walls from the procedure that my wife and I had to clean and there is backed up residue in the sink in the basement. The outside drain plug was left off. Shoe covers were not worn and leaves/debris from the outside were left in in the basement from the equipment being brought in. The technician did say that this was usually a two person job and he was on his own this time. Nice fellow.
I am profoundly grateful to Pedro and the service he has provided. Pedro workmanship and professionalism is top tier. I will definitely use Pedro for future projects. Thank you for everything.
Dalton was great at explaining everything for me to understand the cost and service I would get
This is my second time work with this company and technician. Luis is professional and does his job well. He made sure I fully understood how to operate one of my devices that were installed. I will be using this company again.
Mr Hernandez explained all my options clearly and let me know what he was going to do after I made my choice
The men that serviced my home today were very professional and courteous. They went above and beyond to make sure I was satisfied. I'll definitely be calling on your company for further plumbing needs as well as referring to family.
we had a few surprises once our work order started being completed, but I had great customer relationship with the technician and he did a wonderful job and my job is complete.
The professionalism shown by Luis has made this encounter a very good experience. No one wants to have to spend money on an unexpected event but everything was explained, pictures were provided and there was no “pressure”. I will definitely share these contacts with friends if they have a need.
They came and explained what the problem was , he showed me a quote before getting started, was patient enough to answer my more than ten questions.. very pleased with their service . Shout out to Amos who was very friendly technician .
Replaced section of piping under kitchen sink and new prv
Replaced main service water line from meter to penetration into home. Service line consists of new meter nipple, re-tie back into irrigation, dual check valve, circle irrigation box in front of main meter with easy access 1/4 turn main shutoff and direct 1 inch black pex line ran all the way to home. Water main turned back on at meter and all air bled out in home at each fixture. Tested ✅
Includes providing and installing complete electrical service upgrade for municipal power entry system. Includes new electrical service mast and connection point, new electrical meter housing with outside safety disconnect, new copper grounding system with ground rods and utility grounding station for phone and cable connection, new upgraded service wire from meter to panel, new Square D brand QO type electrical panel with lifetime warranty, new QO type circuit breakers with trip indicators, complete panel labeling, and coordination between power company and building inspector.
Increase 2 vents, one supply and one return in upstairs bedroom, install 2 customer provided thermostats NEST, and install 1 Panasonic exhaust fan with light. (Must return to run new stat wire for main floor system)!!
Replace faulty dual function breaker for disposal and water heater
The bare minimum basic repairs to get the system running today.
Pulled master toilet. Performed camera inspection of main sewer line through master closet bend. Observed 2 large grease spots. 1 before and 1 after cleanout. Recommend cleanout replacement/relocation and hydrojet.
Based on our findings today, it might be time to think about getting a brand new system.
Full system and increase 10 to 12
Replace bad gfi in garage and add circuit for outside outlets.
The bare minimum basic repairs to get the system running today. Based on our findings today, it might be time to think about getting a brand new system. Client would like a quote for a new system. They said that six years ago they’re moving into this house and they’ve been having problems since then with Lennox. They want a quote for a different brand because they’ve been having a lot of issues with this system from the day it was installed.