Nathan and team provided excellent service during my water heater installation. Good customer service is hard to find these days, but TE Certified technicians are always knowledgeable and customer service driven.
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Luis has done work for me before. He is very likable and explains things very well. He is always polite and does a great job. I think T & E is a little more pricier than other companies but that’s not Luis’s fault. Luis always does excellent work!
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Mr. Braunstein is a 💯% consummate professional!! The impressive scientific knowledge that he imparted, as it related to HVAC mechanisms, was admirable and provided me with detailed "whys" and "hows." This was so very comforting as he and I navigated my home's HVAC concerns/maintenance. TE will be my go-to company from now on, and Jason Braunstein will always be my go-to HVAC Specialist!
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koi and Enrique were committed to resolving our HVAC issues after three visits and several hours of trouble shooting they corrected the problem that had others scratching their heads. Again thanks to the team at TE….
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Payton was great. He was very knowledgeable and helped explain everything that they did. Very fast and very thorough.
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Martin and his helper were very polite and respectful. Very knowledgeable in the work they performed
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It’s hard to stress just how amazing TE Certified & Marco is. Peaceful of mind is what you’re getting. And it’s a priceless feeling. This was my 3rd time having Marco come out & it won’t be my last. He’s professional, courteous & is very skilled. TE Certified has my business for life! Amazing people!!
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Reinstalled gas shut for the stove. Installed new showerhead in the master bathroom. tested with no leaks or failures at time of service.
Hand dig in front yard to expose water service pipe. Locate leak and perform point repair. Test and backfill.
Installed customer supplied vanity
Checked for leak, toilet running constant. Fill valve was damaged from high pressure, replaced 2 pros. (1) unit 92, (1) in unit 90. Set pressure on both units. Replaced fillvalve hall toilet on unit (92). Blew air out of lines, tested fixtures in unit (92). No one home in unit (90) did not enter. Checked meters. No leaks.
Tested system that was not heating for the whole home. Found the gas line shut off valve was not able to open fully because the positioning of the furnace. I was able to tighten the connection and reposition the shut off so it fully opens. Also, the flue pipe had insulation sitting on it. I had to remove the insulation to have 1 inch of clearance from the double wall flue pipe. This system does not have a condensate pump, secondary pan, or proper flood protections up to TE certified standards. Tested the heat and no failures at this time.
Run k400 cable in kitchen drain Set up sewer supervisor visit Customer was experiencing a mainline blockage affecting kitchen sink and laundry line in basement. Water was backing up into laundry line and overflowing . Customer has section of cast iron that has not been replaced. We replaced a section of drain pipe 2 years ago. We were able to run k45 cable through kitchen sink upstairs and clear blockage. We tested by running laundry machine loads. There were no more signs of backups. Sewer supervisor scheduled to come out and investigate further for a permanent solution.
Replace plastic pop up assembly attachment with metal attachment. Tightened and tested to ensure proper function.
Main Inverter Variable Zoned System ( 2024 Model ) 18months interest free financing
Customer was having issues with the toilet upstairs , upon arrival I tested the bathroom group to make sure it wasn’t a main line blockage and after testing everything was flowing well except for the toilet , it was a soft blockage in the toilet , next I ran my toilet auger and it was packed with tissue paper and after trying a few times I was able to clear the blockage , and after testing again to be sure it didn’t get stuck in the main lime , the whole bathroom group flows perfectly, I let the customer know replacing the toilet with a pressure assist toilet will be best to prevent blockages compared to the toilet she have now that’s older that is prone to clogging up
Troubleshoot outlets in masterbedroom
Customer had the thermostat set to cooling. Helped the customer set up the auto mode on her thermostat. Did not charge this customer for this visit due to a very simple fix. No failures with this unit.