Tyler was outstanding, neat and courteous and patient. I depend on Tyler to get it right the first time. I’m a happy customer!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Ricky was professional, knowledgeable, and efficient. He walked me through the steps of what needed to be replaced in my home and provided a seamless experience. I am grateful for his assistance and will definitely be contacting TE for any future plumbing I might need done!
Overall Experience
Quality
Price
Convenience
Genis was very professional and friendly. Original time had to be changed at last minute to next day which was a little inconvenient but this allowed me a $100 credit on the service.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Nathan was terrific to work with. I’m highly satisfied.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
My plumber Shaun was very professional. Shaun acknowledged my issues and made professional recommendations. Shaun promptly completed the job. Every step was explained.
Overall Experience
Quality
Price
Convenience
Ryan Wallace came out today to help us with an issue we had with getting our brand-new gas range connected to electricity and got it set up and ready to use. He was here promptly this morning and worked diligently and quickly to get it all connected and working. Electricity and gas were hooked up and checked he and knew exactly what to do. Previous to this Ryan has handled putting in our entire whole house electrical panel system and many more projects for us. Ryan is a gentleman and great to work with. We greatly appreciate his expertise and knowledge he shares with us. We call on him often and will do so again. GREAT SERVICE!!
Overall Experience
Quality
Price
Convenience
Everything about our experience with TE Certified was top notch. Our hot water heater went out and I wrote my request at 10 pm. Within minutes I got a response and easily got an appointment. When I called the next morning to see if we could get an appointment that day, we were immediately escalated and sent frequent text messages with exact info on when the technician would arrive. Then we were even sent a bio and photo of our tech, whose name is Paris. We were concerned that we were going to have to buy a new hot water heater. But Paris trouble shooted and spent most of the day getting the replacement part and ensuring that everything was working properly again. For years I’ve written about customer service for national magazines, and my husband and I agreed that this was hands down one of our best experiences ever!
Overall Experience
Quality
Price
Convenience
Wayne was amazing! It was a difficult job and Wayne went above and beyond to make it perfect!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
-Variable capacity air conditioner (outdoor) / Two stage, Variable speed furnace (indoor). -12 year parts / 12 yr unit replacement warranty. -12 years labor coverage when a Home Care maintenance plan is held with TE Certified. Lifetime Craftsmanship. (Our warranty also Covers consumable items such as capacitors, contactors and refrigerant) -Removal and disposal of existing system. -Permit fees are included, system will be installed to meet or exceed county’s codes. -Cost includes all required material, tax, & labor. No further charges will apply. -New drain pan, safety float switch, water safety and condensate pump (if applicable). -New outdoor electrical disconnect, power whip and new pad for outdoor unit. -New flexible gas line and hard pipe gas connection to furnace. -Flush, Clean and Test Existing Line Set and Pull Vacuum to 500 Microns. -Will recover existing refrigerant per EPA guidelines. -Will complete leak check and system & system start up. -
We came out today and wired in a new 6/6/8 circuit for a new location Tesla Charger in the garage. We supplied and installed a new breaker for the car charger along with providing and installing a new Tesla Magic Dock. In the office room we supplied and installed new duplex receptacles along with a GFCI and one duplex in the garage. We supplied and installed a whole home surge protector with a new flush mount kit.
Jim called us out to his home today because he wanted a bath fan and his bathroom. He expressed how he did not like how the only ventilation was the window. So today we installed a new bathroom fan in the master bathroom. We also installed the vent to outside.
HVAC was here installing new units, and when they went to turn off the breaker, the breaker arced and the main breaker arced. I inspected the sub panel and found the main breaker and the furnace breaker had poor connections on the bus bar and were arcing. The bus bar is not burnt luckily. I replaced the breaker and everything is now working properly
Return trip to install the plugmold outlets and under cabinet lighting for the kitchen
Trench new water, main service from existing meter through yard to sidewalk in front of home sawcut sidewalk to gain access to foundation penetration at water main service sleeve new pipe through foundation, penetration and tie into existing plumbing system inside garage install new watts 25AUBPRV. Test system filling trench cleanup. Installation: Trenched new waterline through front yard. Removed section of sidewalk to access new penetration made inside of garage. Installed new hdpe water main, whole home shut off valve and PRV. We thoroughly tested the waterline, ensuring no leaks. Set house pressure to 65 psi. We then backfilled and cleaned up work areas.
Tech arrived on site and found that the customer had reset their thermostat to factory settings The technician reprogrammed the thermostat correctly and tested their unit ensuring proper operation Further inspection will be done on the HomeCare visit
ran circuit for sub panel and mounted sub panel. Wired outlets throughout home.
Added circuits for future basement remodel
Installed disposal for laundry sink in laundry room. Installed trim kit, including shower plate, handle, tub spout, toe drain, and shower head in the hall guest bathroom. All work was tested and checked for leaks.
For this job I did a leak troubleshoot for homeowner missed Alan Thology, once I isolated the water main service from the main irrigation valve just in front of the meter, the water meter stop spinning. Miss Allen advised me that they had leaks on the irrigation system before and it appears they still do.
Completed install of tankless water heater. Installed with new 1inch gas line, new condensation drain, new T&P, new recirculating line, new exhaust and air intake. Restored water and tested for no leaks and proper function.
For this job, the customer stated that they had a leak under the kitchen sink, and an upstairs toilet which was not flushing properly. After diagnosing the leak was coming from the kitchen faucet which we replaced. The toilet was not flushing due to a low water level in the tank, and a flapper which was not opening far enough to allow water to go from the tank to the bowl. We replaced both the flapper, and fill valve, with no warranty due to the style of toilet which does not allow a lot of water per flush. We performed work, cleaned up, and tested everything. Thank you for choosing TE Certified.
