Garrett and his team were awesome! He arrived the day after we called about our problem. He investigated the outside water issue and explained clearly the two options we had - either a repair or replacement of the line. We chose the replacement option and his team was out the next morning. Work was done in the time he had estimated and everything was cleaned up nicely afterwards. He made sure all of our questions were answered. He was professional and polite and represented the company well. We will use him again if needed and will recommend him to friends and neighbors.
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Austin was excellent and helpful during his visit. TE has been my go-to and consistently providing great service.
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Lexx did an excellent job replacing our 2 water heaters. Lots of issues with the existing units and he corrected all of them with great expertise! Very professional and courteous crew through each part of the process.
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From start to finish the service from TE Certified was stellar.
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Ben, very polite, informative and knowledgeable about the house generator. Thanks
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Jon Mann came with a very positive and helpful attitude. We are very happy we decided to choose your company. Thank you
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Albert tracked down problems with the humidifier which required several parts and visits to complete. Albert was a good communicator with this neophyte customer `
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Our Technician, Andrew Perez, was outstanding. Andrew was on time and very professional. He clearly explained the issue and made recommendations to remedy. Andrew seems to me to be a very valuable asset to TE Certified.
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Wayne did a fantastic job on my electrical project; on time, efficient, neat, and after evaluation - completed the work exactly as we discussed and quoted.
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Joaquin was on time, even arriving earlier with a phone call. He checked everything then switched a circuit breaker out. Pretty expensive I thought
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Absolutely fantastic service and Leanne thoroughly explained all the options.
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Called out to replace a toilet in the main floor laundry room. Gave the homeowner options to replace the toilet with and without the water stop. Homeowner agreed to replace the water stop bundled with the toilet. Began by shutting off water to the home and removing old toilet and old multiturn water stop. Replace with new Kohler highline arc toilet and a new quarter turn water stop. Once all work was complete re-introduced water to the system and tested for leaks and functionality. No leaks and everything is functioning properly. Keep the homeowner multiple options for proactive replacement of dual water heaters in the basement. I want to review estimates and call to schedule when ready. Thank you for trusting TE certified with all your plumbing needs
Troubleshoot no power to kitchen lights
Customer had several lights not working throughout his home. We performed 2 trouble shoots and found the issue for each problem.
For this job, the customer showed us a failed expansion tank that was leaking. We also noticed that the venting for the 75 gallon gas water heater was undersized, and improperly installed. I gave different options on replacement. The customer opted to go with a 50 gallon power vent. I installed the new unit, and addressed all other issues with old install. Thank you for choosing TE Certified.
Water was shut off due to a leaking gate valve. The valve was redundant due to a new valve being installed downstream. I cut out the failed valve and the valve for the hose spigot and repiped that section. I added a new ball valve for the hose spigot. I turned the water back on and tested all work. Thank you for choosing TE Certified!
Replaced garbage disposal and p trap. Did not hook up electrical due to the condition of how the existing garbage disposal was wired up. Customer under that he will need to have an electrician to fix this issue. Breaker for the garbage disposal was left off. After install I checked for leaks. Everything is good. Thank you for choosing te certified
We replaced the pressure reducing valve and main shutoff. We are returning next Tuesday to install the new water heater and water heater venting.
Install wiring for five future under cabinet lights in kitchen , via crawl space. Also add new switch for lights.
Noise complaint- During inspection found blower motor is failing causing the noise. Fully inspected system and found multiple compromised spots on the heat exchanger. Inducer motor and condenser fan motor are over amping and recommended to be replaced. Flue vent needs to be double wall, system lacks flood protection and outdoor coil needs to be cleaned. System also has history of a refrigerant leak and a leak search is suggested. Due to the cost of repairs and age of equipment, customer has decided to get a quote from an Install Supervisor. Quote is scheduled for tomorrow between 11-2pm
Replace customer supplied kitchen and widespread faucet. Cleaned out debris in shower head for one of the daughter’s upstairs bathroom's had clogged up as a courtesy. Check work that has been completed for leaks and found no issues with the installation of the two faucets. Will provide quote to replace the water heater that is 10+ years old.
Replaced (4x) Smoke / Carbon Combos, (1x) duplex outlet and (2x) toggle switches in guest bath.
Arrived on site to troubleshoot issues throughout the home. After discussing with the homeowners, I provided options to repair any issues. They are going to discuss the options before making a decision.
Wired outlets on the main floor of the home and basement ran dedicated circuits and ran dedicated circuits for the furnaces in the basement and attic
Returned to complete quoted work. Replaced 11 yr old water heater. Installed new 50 gal gas water heater with warranty extension for total of 10 yr warranty. Included all code and safety requirements. Also replaced 20 yr old prv and main shut off valve.
