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Nathan was terrific to work with. I’m highly satisfied.
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Overall Experience
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My plumber Shaun was very professional. Shaun acknowledged my issues and made professional recommendations. Shaun promptly completed the job. Every step was explained.
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Ryan Wallace came out today to help us with an issue we had with getting our brand-new gas range connected to electricity and got it set up and ready to use. He was here promptly this morning and worked diligently and quickly to get it all connected and working. Electricity and gas were hooked up and checked he and knew exactly what to do. Previous to this Ryan has handled putting in our entire whole house electrical panel system and many more projects for us. Ryan is a gentleman and great to work with. We greatly appreciate his expertise and knowledge he shares with us. We call on him often and will do so again. GREAT SERVICE!!
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Everything about our experience with TE Certified was top notch. Our hot water heater went out and I wrote my request at 10 pm. Within minutes I got a response and easily got an appointment. When I called the next morning to see if we could get an appointment that day, we were immediately escalated and sent frequent text messages with exact info on when the technician would arrive. Then we were even sent a bio and photo of our tech, whose name is Paris. We were concerned that we were going to have to buy a new hot water heater. But Paris trouble shooted and spent most of the day getting the replacement part and ensuring that everything was working properly again. For years I’ve written about customer service for national magazines, and my husband and I agreed that this was hands down one of our best experiences ever!
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Wayne was amazing! It was a difficult job and Wayne went above and beyond to make it perfect!
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Fixed a tankless water heater that the builders plumber installed in 2019. Took the time to explain and made the corrections. The price was extremely reasonable and the technician was very knowledgeable and professional. Thanks.!!
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They explained everything to our level of understanding and satisfaction and then completed the work to an expert level. Couldn’t be happier with the experience.
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We had Ben here and gave us bad news, but handled it very well. Strong communication and solid investigative work
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Jake was efficient and professional. He diagnosed the root cause of water leak quickly. He also clearly presented different remediation options.
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Homeowner had two 40 gallon gas water heaters that were approximately 20 years old. One of them was leaking. I gave options and homeowner decided to replace them with 50 gallon gas 6 year warranty heaters. I had to reconfigure the water line around the heaters in order to properly install the new units. Added a check valve on the cold water inlet and recirculation line as well as a new 1/4 turn shut off valve. The heaters were piped in parallel which each one has cold and hot isolation valves. Along with individual thermal expansion tanks. I had to increase the gas piping near the units from 1/2 to 3/4. The humidifier valves were replaced as well. Once all was installed I pressurized water and gas. Checked and verified connections. Turned heaters to 120 and allowed for them to run through heat cycle.
Clear kitchen sink blockage Mini Jett kitchen line to remove grease Customer was experiencing a blockage in kitchen line. Ran k45 cable in line but we were unable to clear. We then proceeded to clear line with mini jetter to remove grease blockage. After running jetter for a long duration of time we were able to get proper flow. Clearing successful.
Return to install new 3 handle shower valve kit. To get the main level hallway, bathroom to function properly. The stems were bent, we replaced all three and seats. After water was turned back onto the house.This worked properly. As well replaced the water heater. Installed a fifty gallon natural gas water.Heater with thermal expansion tank that is strapped to the side of the water.Heater, the water heater is in a pan with it capped off and a leak alarm. Installed new ball valve. We also replaced the water service line, leading from the meter.All the way to the garage. This was roughly ninety feet. Install dual check as well as a courtesy valve. And new meter nipple that are all in their own box. Install three viewing holes throughout the trench. Brought in wrapped soft copper into the garage. Replaced emergency shutoff, valve and pressure regulating valve. Afterwards tested and pressurized, not only the line but the home itself. The line tested well and after priming the home and wate
For this job, the customer stated they had replaced the expansion tanks on top of the water heaters in the basement. After diagnosing the unit that got water in it, I checked the voltage, and both elements, as well as put two new wire nuts on the unit. The two expansion tanks were still leaking, so we installed two new tanks, and strapped both to the wall. We also re installed the hot side so the units would be installed in a parallel. We performed work checked everything, and cleaned up. Thank you for choosing TE Certified.
Was called out to change out a faucet in the master bathroom also changed out the emergency shut off valves under kitchen sink thanks for choosing te certified
Replace kohler flushed tower gasket in master bathroom
Today we performed a troubleshoot and repairs on light switches in the bathroom
Replaced all water damaged ductwork. Tested work after installation.
Completed 1 system inspection. Tech came a crossed the following. Heat exchanger has a crack. Around eye lets , This can cause carbon monoxide in home Blower wheel is needing to be cleaned. Capacitor is failing on the blower and needs to be replaced. Zone dampers on main floor is sticking. Zone board is failing. Causing communication error . Flame sensor is needing to cleaned . Hot surface ignition is needing to be replaced. Returns are installed incorrectly this needs to be corrected. System is lacking return air . There is no safety switches on the evaporator coil. There is no wet switch and drain pan. Outdoor units need to be chemically cleaned. Outdoor unit low-voltage is need to be rewired due to sun damage and is showing copper. This will cause a blown fuse. Tech spoke with customer about all issues, customer is wanting a quote on replacing furnace. Cfm for supply 1480- lacking 120 cfm Cfm for return 1180 - lacking 420 cfm System 4 ton cfm calls for 1600
Return visit. Label panel. Finishing up the remainder of the job.
For this job, the customer called us out last night due to his meter being burnt up. I gave him options ranging from a service upgrade to replacing the meter. I informed the customer that replacing the meter would likely not be successful but that we could give it a shot. We came out today to attempt it and we were unsuccessful. The service wire are too short and burnt up. I told the customer that the next course would need to be a service upgrade. He decided to get a coupe other quotes for peace of mind and will be getting back to us today or tomorrow.
Today we finished the project from last week
We reinstalled the hot tub disconnect and wired up the hot tub after it had been moved across the patio
