Jonathan was knowledgeable and efficient in his visit in my home. I took his advice and upgraded the outside condenser. Happy with today's service
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Noah with TE is a great guy and knowledgeable worker. He came to reroute several circuits for the generac. Work was outstanding and a pleasure to be around . Thanks
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Ben is personable and efficient. He is an asset to your company.
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Jeremy and Isiah were both wonderful in troubleshooting my simplisafe issues
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As always the T&E Certified crew comes through with quality work in a timely manner. Wayne did an awesome job! Friendly and professional! I’ve never had anything but great customer service from T&E! Thank you for taking care of our home as always!
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Jake was timely, communicative and professional. Additionally, he was kind and patiently explained everything and made sure I was informed every step of the way. Incredible service!
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Blake is truly a professional. Repairing some pipes, installing gas water heater. Cleaning Covered everything in detail and patient with questions. Highly recommend
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Jeremy came out next day from my contacting TE. Very informative and professional. Covered all my options and discussed with easy to follow descrition of scope of work. Work was done as described, no surprises. Jeremy is truly a master electrician.
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I could not have asked for a better experience. Allen was all we could ask for when it comes to customer service, quality of service and caring for his customer’s experience. Thank you, Allen!
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Jacob was extremely knowledgeable, informative and helpful. He completed the job of getting our Standby generator up and running making the entire experience pleasurable.
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Not only was he knowledgeable about my plumbing concerns, this technician was friendly and wonderful to talk to!
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Homeowners noticed a spot in the bathroom ceiling, poked a hole in the ceiling exposing the pinhole leak. We exposed the compromised pipe, removed it and replaced the section with new piping. All work was tested and checked for leaks.
No Heat Upstairs System Blown transformer likely due to short in contactor that occurred during recent thunderstorms. Heat exchanger is also cracked. Ductwork is below grade and in poor condition. Setup HomeCare plan today
Performed a Homecare maintenance inspection on both HVAC systems in the home (upstairs and main floor). The customer informed us that both heat exchangers have recently been replaced by their home warranty company. Tested heating and cooling from the thermostats. Measured the refrigerant pressures and electrical component readings. Inspected the safety and cleanliness of the system. Checked and replaced the 1” air filters. Treated the drain lines with enzymes. Reported findings to the customer. Customer approved to perform repairs on the main floor system flue vent. Picked up material from Apex Supply Marietta. Disposed of the single wall flue vent and discovered that the roof connection was not fully sealed, only connected with silver tape. Connected the double wall flue vent and ensured the flue pipe is connected to the furnace. Highly recommended that the customer calls out a roofer to take a look at the roof connection.
We were called out today by the customer to replace their Moen Flo water monitoring device. The customer has a replacement unit onsite. They also asked us to flush their tankless water heater. We tested the customer’s water pressure and found large pressure drops/swings when running a fixture in the house. We recommend replacing their pressure reducing valve. Work performed: Replaced customer supplied Moen Flo water monitor, installed a new pressure reducing valve, and descaled tankless water heater. Thank you!
Main level system not working due to a bad transformer and burnt blower motor wire. Also, heat exchanger is very rusted and possible leaking Co. Blower wheel super dirty and evaporator coil with biological growth. Furnace is from 1997, condenser 2013 and evaporator coil 2012. No drain pan under the furnaces, one condensate pump connecting both systems and no flood protection devices at all. Due tot he age and conditions of the system, the best option would be to upgrade the system, and bring safety, comfort and efficiency back to the house. Basement system is 26 years old and runs with r22 Freon. Customer wants a quote for the main level and possible for the basement , as well. Set a lead to quote upgrading for the min level and possible the basement system for today. We should credit 98,00 back if customer decides to upgrade the system.
Customer had a leak coming from the supply line of the refrigerator. The refrigerator was unable to be removed, but the affected area was on the wall behind the refrigerator. Customer agreed for us to open up the wall behind the refrigerator to see exactly what was leaking. Once the wall was opened, I turned the water slowly back onto the house to expose that there was a leak happening. Beyond the shut off box. The supply line. The shut off box was put in pex. I was able to cut out the support for this shut off box and actually turn the shut off itself off.So that we can resupply water to the home. I'll let them know that they're supply line and shut off box would need to be replaced at this point. Restoration is out here at this moment in time.Removing everything. I also made a suggestion for them to replace their pressure regulating valve and emergency shut off, which is on the outside of the home.It is thirteen years old. Thank you for choosing and trusting t e with your plumbing ne
Homeowner has a flood in his basement. There is currently about 1” of standing water in the basement. The water is coming from the water heater. The water heaters are from 2007, it is a dual 50 gallon natural gas setup. Due to the standing water, new water heaters cannot be installed at this time. There is a gate valve to isolate the water heaters, however, the gate valve has failed and is not properly working. I cut out and removed sections of copper from both the hot and cold side and install new quarter turn ball valves with caps in the ends of them. I shut them off and turned the water on. I listened through the PRV and heard no more water moving, and I found no more leaks. The heaters must be condemned due to flooding out. Informed homeowner of this and left quotes for new water heaters. I found the water pressure to be 85 PSI, I informed the homeowner of this as well, and left a quote to replace the pressure regulator. I also left a quote for an automatic water shutoff valve to p
I came out today to troubleshoot lights and outlets not working, I discovered a tripped breaker for the basement lights, outdoor and basement storage room outlets and the sump pump all sharing the same circuit. The sump pump should be separated in order to avoid this becoming a persistent issue. I reset the breaker and checked the circuit, the sump pump is currently plugged into a separate circuit by the homeowner and all the lights and outlets for the basement and porch are currently working.
Provide and install a Panasonic whisper bathroom fan in the master bathroom near the air vent. Relocate the existing outlet to the sink location and repurpose the old outlet location for the fan switch.
For this job, I came out for a leaking hose bib that was not able to shut off. Went ahead replaced hose bib with new pipping and bib.
No cool cause not identified but condenser coil was heavily impacted by buildup and compressor sounded sluggish upon initial start up. Equipment lacks adequate flood protection and recommend iWave Air Ionization System.
Removed 50 gallon natural gas water heater and order to replace shower valve. Technician cut out a hole in order to gain access to valve and installed a new moen one handle shower valve with remodel plate. In addition technician pulled and reset basement toilet due to the toilet before being loose at the base. Installed new closet bolts, wax ring, and supply line. Lastly technician reinstalled gas water heater in addition strapped thermal expansion tank to a stud and added a water heater pan to make heater code compliant. After work was done technician then restored water back to the home, checked for leaks and found none.
Arrived for 2 Ruud systems with communication/inverter issues. Homeowner mentioned he recently opened condenser to wash the coils. After condensers were put back together is when fault codes started appearing. Inspected furnace electrical components, safety switches and thermostat. Inspected inverter driven condensers, checked refrigerant levels and fault history. No faults were stored in memory on inverter but thermostats had multiple faults, all said inverter fault communication failure. Started going through checkout procedures on thermostats and found settings went back to factory default. Programmed thermostat settings, tested system operation in cooling, heat, fan on and fan auto. Noticed the 3 ton system for second floor had a significant wobble. Recommended replacement of condenser fan blade. Will send fan blade replacement estimate once information from dealer is received.
