The technicians name was Henry he was courteous and respectful. He gave me a courtesy call with time of arrival and answered all my questions and explained everything as he worked.
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He was punctual, shared his experience and was very experienced and professional in his work. Provided lots of helpful info in regards to which route to take that better fit my repair needs.
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Tj and Alex were very knowledgable and experienced. I would use them again.
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I originally hired Jordan for a small job of installing an exterior light and outlet. It was during this job that it was discovered that previous electrical work completed by other companies was done incorrectly, leaving some wires ungrounded and other live wires laying in insulation in the attic. Jordan didn't just tell me what was wrong, but instead he showed me the wires, explained what needed to be done, and documented everything. Done right is better than being done cheap!
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Troubleshoot sparking wires Replaced dimmer Demo out bad wiring
No heat call. System was recently installed (not by us). Installers used the wrong female to male plug for the electric heat. Did not find the correct plug laying around so I wired it correctly with wire nuts. Thermostat was also bad (wasn’t replaced with install). Replaced thermostat as well. Checked heating and cooling. No issues at this time.
Tested system for whole home. Found ductwork issues causing unit to freeze and whole system sweating. This has also caused inside of the unit to be full of growth. The water safeties are subpar and drain line needs to be rerouted in order to correct pitch.
Found failed condensation pump and failing capacitor. I replaced these parts with the homeowners permission. I found that the furnace board was intermittently turning off the blower motor while running the AC system. I emailed an estimate to replace the furnace board and to add a water safety relay (flood protection). The AC system was operating at the end of service call.
Replace water service line. Installed new PRV, main water shut off valve, and insulated all piping in garage.
Installed 3 Kohler customer supplied toilets in 3 bathrooms in second floor
Replaced dryer outlet,gfi dryer,gfi washer and D/W, surge protection
Perform a leak repair in the outdoor pressurized system with nitrogen to ensure no leaks vacuum system down to 600 µm to remove any moisture charge the system with 7 pounds of 410 a refrigerant start up system for proper operation
Ran new dedicated circuit for septic pump control wiring
Replaced customer supplied thermostat. Tested in heat and cooling mode.
Installed 2 customer supplied Kohler toilets Installed flange kit for powder room toilet Removed old garbage disposal and installed basket strainer with new two part waste and master trap.
Performed 1 system cooling diagnostics on a 2021 Amana heat pump. Customer states that the basement and the rest of the mainfloor was not cooling. I found a failed damper motor and the bypass duct had become de-attached. I also found that the outdoor capacitor was starting to fail. With the homeowners approval I replaced the damper motor and re-attached the bypass damper. Homeowner declined to have the capacitor replaced and said he will wait for it to fail completely. I also found that installers used the wrong collar on the basement duct run and because of that the damper will not close all the way. I will email a duct repair option for that run and an estimate for a new capacitor. I ran the system after the repair and verified that all dampers were operating. Refrigerant pressures were ok.
Re device whole home with new outlets and tamper resistant switches Install new metal Tap box in venthood, new appliance whip and outlet
