Blake did a wonderful job. He explained to me the process in detail. He was super kind and very knowledgeable about what he does. Five star 🌟 service.
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I called and set an appointment. Marco showed up in less than 2 hours, found our issue and and repaired our electrical.
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I am a repeat customer because of the experience I received 2024. My recent experience was even better. My technician, Blake, came out swiftly and returned early on Monday to make sure the job was finished. He is knowledgeable of the field and was personable. I will definitely ask Blake to come out again to perform preventative maintenance next time.
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Blake performed a thorough inspection. I couldn’t make it to the inspection, so my realtor and my father were there. I especially appreciated that even after speaking with them, Blake still took the time to call me, talk through the estimates he provided, and answer all my questions. He really made sure I understood the issues and what work needs to be done. I don’t know anything about electrical systems, and Blake explained the concepts in a very clear manner.
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Alex arrived on time and quickly diagnosed the problem. He replaced the light switch and everything worked. He left the work area very clean.
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Marco did a great job today helping me install a new ceiling fan. He was prompt and completely explained all cost before he started the job.
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KUDOS to the Top Tech team for completing the job ahead of schedule with continued follow up to ensure customer satisfaction - I’m a happy camper!
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Ian came on a Sunday to unclog a toilet I couldn't get done even after removing the toilet. He had a more powerful auger and finally got it after about 20 minutes. Upon his suggestions I scheduled a video inspection of all my drain lines.
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Top Tech was prompt on keeping the scheduled time. The tech seemed to knowledgeable enough. However, would not send a estimate or quote until we meet with his boss on a second appointment. When we press for a rough estimate it was out of the range on the high side. This is not a two appointment process. Some authorized to quote the job should have came the first time instead of wasting both of our times.
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Installed test equipment and hydrostatic test for city inspector.
Customer had issue with breaker tripping controlling dishwasher and found that there were multiple countertop plugs on the same circuit. Explained it needs to be dedicated and that it will be very difficult running wire in the attic. Also started talking about refereeing power out to detached garage and fixing the wires out there. Customer needs to talk with husband about which option to go with. Ran dedicated 100 amp circuit from main panel through attic to outside and ran conduit down outside under deck and into covered parking and ran cable to sub panel in detached building. Replaced sub panel in building and installed ground rod and whole home surge protection. Ran dedicated circuit to dishwasher, and kitchen outlet immediately left of the sink. Ran Ethernet cable from router to office and hooked directly into computer. Demoed Romex under building by pool and piped in and ran all new wiring and installed outlet on back deck.
Perform electrical troubleshoot on a single circuit supplying switches and receptacles, identify fault within circuit, repair fault while repairing switches and other devices such as plugs and the breaker controlling circuit. Testing entire circuit, while making sure it is code-compliant. Does not include replacing or running new wires. 5 year warranty on entire circuit. Customer had a burnt neutral wire on a plug in the master bedroom that was causing other outlets and switches not to work properly. All the plugs and switches were stabbed locked and explain the hazards with stab locking outlets. Replaced all the plugs and switches in the master bedroom downstairs to the left. Everything is working at this time and there are no issues five year warranty on the circuit.
1. Install ring camera flood on garage 2. Install ring camera flood on right side eve 3. Install ring camera flood in backyard left of house 4. Install ring camera in backyard patio 5. Install ring camera in alleyway on left side 6. Update grounding system Minimum 5 year warranty Thursday 8-9. 02-12-26
Customer called after having his disposal replaced and needed a junction box with GFCI outlet installed. 1. Install junction box under sink 2. Install GFCI outlet
1. Installing fan brace box above pool table 2. Running wire from fan and explained how it works Disclaimer- explained to customer that we would prefer to not work on the pool table due to issues being caused such as damages and other things. Explained we should move the pool table but customer said he’s okay with us working on top of it with a ladder. Explained that we will not be responsible for any damages caused from us working on the pool table. If anything happens we will not cover any repairs and customer understands. Grand wire from ceiling fan and connected to extra switch leg because ceiling fan is controlled by a remote and installed a new fan brace box above the pool table tested voltage and everything was correct and explain to customer the light fixture he supplied will not work with the box we have. Customer said he is going to figure it out and install the ceiling fixture himself. Replaced the downstairs back left master bathroom switch controlling ceiling fixtur
Troubleshooting and repairing ac circuit and replacing breaker. Does not cover replacing bad wire or 60 amp disconnect. Returning the 02-10-26 because customer needs time to get finances together.
Re deviced entire home added arch fault breakers replaced attic junction box wire nuts with proper wire nuts suited for aluminum to copper conversion
Customer called wanting to have a list of items completed throughout the home including panel and service replacement, AFCI/GFCI installation, grounding, surge protection and a new circuit. Will return 2/5 after 12 pm to go over options Marco@calltoptech.com 682-262-5759
Customer called about power issues throughout the home for the last 4-5 days. Lights flickering and not working, oven and cooktop not working. Found the home lost a leg of power coming from the power company. Sent in a repair request with Oncor. Estimated time of repair completion by 11 am today. Customer declined safety check as well as any options to replace the original electrical equipment.
1. Pull all city permits and inspection 2. Install overhead main electric service and meter base (lifetime warranty) 3. Install weatherproof first responders disconnect (lifetime warranty) 4. Install indoor 200 amp main breaker panel (lifetime warranty) 5. Install generator interlock kit on existing circuit 6. Install grounding system 7. Install whole home surge protector - 108k amps protection (lifetime warranty) 8. Run surface mounted circuits in garage into wall (free) 9. Install GFCI protection for all required circuits and locations including EV charging station 10. Install 110 volt hardwired and interconnected smoke detectors in bedrooms and hallways *220 charge from Oncor *10% discount with VIP for 1 year (electric and plumbing) Replaced 200 amp panel in garage and properly grounded home with ground rod and cold water bond. Replaced overhead 200 amp service and installed 200 amp emergency disconnect installed whole home surge protection on panel and installed hardwired smok
