Marco did a great job today helping me install a new ceiling fan. He was prompt and completely explained all cost before he started the job.
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KUDOS to the Top Tech team for completing the job ahead of schedule with continued follow up to ensure customer satisfaction - I’m a happy camper!
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Ian came on a Sunday to unclog a toilet I couldn't get done even after removing the toilet. He had a more powerful auger and finally got it after about 20 minutes. Upon his suggestions I scheduled a video inspection of all my drain lines.
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Top Tech was prompt on keeping the scheduled time. The tech seemed to knowledgeable enough. However, would not send a estimate or quote until we meet with his boss on a second appointment. When we press for a rough estimate it was out of the range on the high side. This is not a two appointment process. Some authorized to quote the job should have came the first time instead of wasting both of our times.
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I was supposed to get the footage of the camera and never did I’m still waiting
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Great job, wonderful attitude and very patient explaining all processes.
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The Tech got to us within 2 hours of original call. Very professional and thorough service. I highly recommend!
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Johnathon and Luis did a good job. They were a quick prompt and friendly.
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Really good guys, knowledgeable and friendly and professional.
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Alex was awesome. Took his time to find the issue and kept me informed every step of the way. Did not take long and was mindful of my house (wore shoe coverings). Great job. Super personable as well.
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Troubleshoot and repair issue with bedroom circuit burning up the outlet behind the bed. Found wires behind the outlet were twisted and burnt. Found many issues with main electric panel including improperly sized breakers. Installed GFCI outlet due to having an ungrounded circuit as well as replacing the 20 amp breaker with a 15 amp breaker. Circuit includes kitchen outlets as well. Informed customer that this may cause overloading the circuit as well as not being able to warranty the work due to the condition of the panel. Left options for panel replacement as well as replacing switches and outlets and installing AFCI/GFCI protection
Customer recently purchased a split unit AC for his garage and would like a circuit ran to it. Left options for new dedicated circuit from main electric panel or converting an existing unused landscape circuit via surface mounted conduit to the back of the garage. Marco@calltoptech.com (682) 262-5759
Arrived to look at various issues on the inspection report starting in the attic with the damaged wire. The homeowner has had new ductwork installed and the wires were a lot of it meets together is damaged and you can see that someone say the damage and installed ducting tape over the wires to try and cover it. Provided quote to remove damaged section of wire. Also found open splice box that needs coverplate. The burned up wire is in the outside A/C disconnect were a new equipment surge was installed and had burned up a connection. Also the outside disconnect is only rated for 30 amps and needs to be 35 to match the condenser rating which is located on front of unit. Provided quote to replace disconnect and equipment surge. Also found that multiple outlets that had open grounds from the kitchen remodel. The grounds are attached to the devices but are disconnected somewhere along the circuits. If unreachable can mark the outlet with no equipment ground sticker or would have to run new w
Today we performed a minor troubleshoot for no power to kitchen counter top plugs. Upon observation and talking with Joseph there were multiple areas of the house having serious electrical issues (smoking, burn marks, and random power loss). Findings: the GFCI controlling the kitchen counter top plugs was fried and discolored from overheating. Upon inspection of the panel there was severe discoloration on the bus bar. Also Joseph has a challenger panel which is known for fires, failure, and damage to high dollar equipment such as HVAC systems, Ovens, computers, and other equipment. To make home safe an electrical system upgrade is required. Electrician Kevin Jackson and supervisor and master electrician Marco are coming back out tomorrow 12/31 to address these urgent hazards with solutions Replaced every switch and every outlet in the entire home replaced panel meter base and added grounding also walked with the customer to comfirm the function of every outlet. Customer was not ho
Met inspector onsite and passed the final inspection. Let pro source know they are good to get going on the back fill. Customer preference mounded at tunnel entrance.
1. Remove burnt out master bedroom ceiling fan 2. Assemble and install new ceiling fan 3. Install customer supplied attic pullchain fixture (free) 4. Install metal fan rated pancake junction box Tested and all working fine. Discussed replacing the original breaker box as well. Customer is happy with the installation
Perform electrical troubleshoot on a single circuit supplying switches and receptacles, identify fault within circuit, repair fault while repairing switches and other devices such as plugs and the breaker controlling circuit. Testing entire circuit, while making sure it is code-compliant. Does not include replacing or running new wires. 5 year warranty on entire circuit. Replace the front door, back door, side, HVAC, garage plugs. Customer was having a GFCI in the garage trip that was controlling a fridge and also tied into tankless water heater. Explain to customer the fridge could potentially be going bad and that the electrical is now updated and has no issues so if it trips again, there will be an issue with things that they’re plugging in or the fridge. Everything is working at this time and there are no issues and we had fridge plugged into GFCI for at least 30 minutes and it did not trip.
Customer called about a power issue with the 240 volt circuits in the home. Found breakers are burning up in the panel causing issues throughout the home. Left options for panel replacement Replaced 200 amp panel in garage and properly grounded home with ground rod and cold water bond. Replaced 200 amp overhead service and installed whole home surge protection on panel. Installed customer supplied battery smokes and carbon.
Install scheduled for 8-11 Friday morning - ***Update: customer canceled job 1/8/26***
Will need to set up a phone call return for Marco next Monday rey@calltoptech.com marco@calltoptech.com
Friday- 9 Replaced 2 bathroom switches in downstairs bedroom to the left in the house, everything worked with no issues and 5 year warranty on the switches. There are, no issues at this time.
Thursday 1pm call back Customer getting an electric Mercedes and is needing to hook up electric car charger. Has not ordered the car charger yet and says that she will order it tonight.
Customer called about intermittent power loss as well as flickering lights throughout the home. Found meter base and panel enclosure is arcing. Nipple between panel and meter is fused together as well as significant heat damage to the main breaker lugs in the panel. Left option for replacement
Arrived on the job site, and the customer requested replacement of both master bathroom vanity light fixtures. Both fixtures were successfully replaced. The customer received a five-year warranty covering the installation and all electrical connections. The customer was 100% happy and satisfied with today’s visit.
