Of all the companies and individuals I called in the area Marco was the most professional and more than willing to work around the hurdles in my project.
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Blake did a wonderful job. He explained to me the process in detail. He was super kind and very knowledgeable about what he does. Five star 🌟 service.
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I called and set an appointment. Marco showed up in less than 2 hours, found our issue and and repaired our electrical.
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I am a repeat customer because of the experience I received 2024. My recent experience was even better. My technician, Blake, came out swiftly and returned early on Monday to make sure the job was finished. He is knowledgeable of the field and was personable. I will definitely ask Blake to come out again to perform preventative maintenance next time.
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Blake performed a thorough inspection. I couldn’t make it to the inspection, so my realtor and my father were there. I especially appreciated that even after speaking with them, Blake still took the time to call me, talk through the estimates he provided, and answer all my questions. He really made sure I understood the issues and what work needs to be done. I don’t know anything about electrical systems, and Blake explained the concepts in a very clear manner.
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Alex arrived on time and quickly diagnosed the problem. He replaced the light switch and everything worked. He left the work area very clean.
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Marco did a great job today helping me install a new ceiling fan. He was prompt and completely explained all cost before he started the job.
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KUDOS to the Top Tech team for completing the job ahead of schedule with continued follow up to ensure customer satisfaction - I’m a happy camper!
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Troubleshoot and repair power loss to lights and outlets in front left bedroom and master bedroom outlets
Customer called about a burnt up outlet in the dinette area. Found wire had burnt all the way back to where it enters the junction box. We need to move the outlet up and install a new junction box on fresh wire. Customer also still has the same issue from the last time we were out in the living room. Customer has a floor AC unit plugged in and lost power to the living room outlet(s), front 3 gang switch box and hallway light. Left options to make repairs on all work described. Customer does not own the home and needs to discuss the work with a partner that lives out of state and is hard to get in contact with. Marco@calltoptech.com 682-262-5759
Met with city inspector onsite and passed the final inspection. Also installed customer supplied smoke detectors while onsite.
Customer wanted to add four tan trims in the dining room and take down chandelier. Also wanted to install a dimmer for 4 inch trims in dining room. Wanted to install four trims in the garage to controlled by a separate switch and the other two controlled by the other switch. Wanted to dedicated circuit added on the other side of the garage. Also wanted a plug added underneath panel and a plug added to the left of the existing GFCI. Whenever pricing and customer is going to get back with us when she is ready to move forward with the work. Blake@calltoptech.com
Customer called wanting to install an outlet for his new furnace. Informed customer that we are no longer able to have a plug and cord connection on furnaces. Discussed options for replacing the original panel and installing a generator inlet box. Will return on 2/16 Marco@calltoptech.com 682-262-5759
Customer called about a smart switch bank in the media room not working properly. Found wires were mixed up in the junction box. Rewired box and smart switch bank. Tested and all working fine. Customer is happy with the repair.
Customer had an outlet in the master bedroom closet that was pulled out of the wall and stab locked. Breaker was off when arrived and found that there was a transformer from the security company plugged into outlet that shorted out somehow. Replace the outlet and cut breaker on and everything worked with no issues. Explain stab, locking outlets and why they are not good to have And also other concerns.
Customer called wanting to run power to the building at the back of the property for power to an RV outlet box Marco@calltoptech.com 682-262-5759
Replace outlet with warranty in the office room and found that wires were stripped on installation and touching the ground and explained issues with it and cleaned connections and redid the connections and installed new outlet. Will only warranty the one outlet. Will have to come back out to replace back to decora plug but due to time restraints I wasn’t able to go pick one up. Also will perform the safety inspection and talk about repairing issues in electrical system.
Customer called after we were out working on the garage GFCI, side patio outdoor outlet and front porch outlet. Customer had originally called about these outlets as well as the powder room GFCI outlet and all the upstairs bathroom outlets. Informed customer that the powder room GFCI controls the daughter’s bathroom GFCI, which controls the other two upstairs bathroom outlets. Informed customer that if the bathroom outlets aren’t working then he’ll need to reset the powder room GFCI and then his daughter’s bathroom GFCI. Circuit should be rewired in order to simplify the process. Left quote for standard troubleshoot in order to correct the issue. As of today the warranty is only on the outlets that we’ve worked on which are the garage GFCI, back patio outdoor outlet and the front porch outlet which isn’t currently working due to needing to have a new wire run to it.
Customer is selling the house and is trying to get certain things fixed up before the inspection. Had a ceiling fan that was not working properly in the back master bedroom. Took old fan down checked voltage and everything was correct and installed new ceiling fan with a remote. Connected to one switch and not the dimmer and explained why it only needs one switch to control ceiling fan since it has a remote. Everything works with no issues and five year warranty on install.
Returned and moved outlet from wall and ran wire up to new location set by ventihood installers for a hardwired installation. Customer will be calling back once final cabinet is installed
Customer called about the bathroom outlets not working as well as the garage GFCI tripping and not resetting controlling the two outdoor outlets. Found bathroom outlets have several GFCIs that trip making it confusing to reset. Restored power by resetting GFCI outlets. Found neutral and ground wires in front porch outlet were touching which was preventing the garage GFCI from resetting. Replaced two outdoor outlets and reset GFCI but still had no power. Traced wire back to garage storage room outlet on the left as you enter the room. Hot wire had been disconnected. Reconnected wire and GFCI would no longer reset. Found wire running from back porch to front porch had a direct short which could not be located. Informed customer that the wire would need to be replaced or disconnected. Currently no power to the front outdoor outlet. Back patio outlet and garage GFCI are working fine. Also found squirrels in the attic which may have damaged the wire. Customer has a discontinued Challenger
Home owner met inspector onsite and passed final.
