Alex was awesome. Took his time to find the issue and kept me informed every step of the way. Did not take long and was mindful of my house (wore shoe coverings). Great job. Super personable as well.
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Hector and Rey were both great. They were super friendly, fast, and knowledgeable. No complaints on the actual work and they should both get bonuses. However, scheduling and dispatch weren’t great. I made an appointment online and chose a time window. I never got a confirmation, and when I called to confirm I was told that they don’t actually use time windows. According to the website, my tech would be there between 10am-12pm and he didn’t arrive until 5:30pm. We had a second visit that was scheduled by our tech and was supposed to be for 11-2pm. The installer showed up at 8:30am. This disregard for the client’s time requests and spotty communication by dispatch makes us unlikely to use TopTech in the future. It’s like having a good doctor with bad office and nursing staff.
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Great tech, informed provided detailed information BUT.....your price is way too high for the work being quoted
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Blake was awesome!!!! So friendly and patient with all my dumb questions. I will definitely be calling on TopTech again.
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Blaike was extremely nice, professional, and very informative!
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Alex was friendly and knowledgeable about the rewire at my daughter’s house. He answered all my questions to my satisfaction.
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Need a call back December 5th for customer
Arrived on the job site and the customer explained that the exterior outlet was not holding the cord securely—the prongs kept coming loose. I replaced the outlet and installed a new weatherproof flat cover. I also performed a full safety evaluation and reviewed the findings with the customer, including recommended upgrades. The customer respectfully declined having any additional solutions written up for today. He is 100% satisfied with the visit and understands that the outlet and cover come with a 5-year warranty.
Arrived onsite to put gas system on test at 7am. Inspector showed up at 11 and checked out scope of work and green tagged. Informed customer to reach out to atmosphere about getting gas back on. Emailed copy of pass report to homeowner.
Arrived to find that the gfci had malfunctioned not allowing itself to reset. Replaced the device and added a silicone seal to help prevent water from entering the gfci. Made sure the Christmas lights were able to operate.
Arrived on the job site. The customer requested that I replace the Christmas Eve outlet breaker, which was originally a dual-function breaker. When I was here two days ago, the customer had purchased the wrong breaker, so today he provided the correct Square D QO GFCI breaker and installed it. After replacement, I restored power and verified that everything was functioning properly except for the far-left flower-bed lights. Those lights appear to have an issue either with the bulbs or with wiring between fixtures, as plugging them in causes the breaker to trip. The customer is 100% satisfied with today’s visit.
Arrived to look at warranty for a chandelier on a 20 foot ceiling that we repaired a burnt wire and since then the fixture was buzzing and has stopped again. Scheduled a return for Tuesday the 9th for install crew to return and open the canopy cover and fix the wires properly. The homeowner will also have led bulbs onsite so we can replace the incandescents to reduce the load that is being applied to the 18 gauge fixture wire.
- attempt to pop clog on kitchen drain from outside cleanout - attempt to pop clog on laundry line from roof vent with sewer machine. Dig three access hole around home to gain adequate access, trench approximately 30 feet in yard. Replace all cast iron drains underneath home. Pull and reset both toilet and Repalce flanges. Bring new pipe up through floor for bathtub/shower and vent lines. Install new ptrap for washing machine drain with AAV. Replace cast iron piping from edge of home to side walk near street installing code required cleanouts. Provide city permit and inspection. 15 year warranty(transferrable)on parts and labor.
Arrived on site to address customer concerns with original plumbing inspection built customer estimate to take care of work needed. Customer requested me to return December 4 after out of contract for homebuying process with field supervisor to bundle prices for work. Repalce water heater in attic: -remove and dispose of existing tankless water heater -install professional grade electric tank water heater -reconfigure water lines -replace water shutoff and supply lines -install flood protection device -install emergency pan -6 year warranty on parts and labor for water heater Remove sharkbite fitting in attic Replace sharkbite whole home shut off (not rated for below grade ) with a stainless steel ball valve in order to properly turn water off to the home. Perform camera inspection to locate cleanouts, if no cleanouts are found then a seperate estimate will be given to install them 5 year warranty on parts and labor. **not responsible for existing plumbing.**
1. Run conduit on outside of house with wire 2. Come off existing circuit for old jacuzzi 3. Replace jacuzzi breaker to gfci breaker 4. Install bidet outlet 5. Troubleshooting 2 plugs that aren’t working 6. Fix reverse polarity plug in garage beside panel 7. Install gfci for 2 circuits in garage (free) 8. Install 1 customer supplied switch in master closet (free) 9. Install single pole switch (free) 10. Perform panel rejuvenation on each main panel in garage - replace all circuit breakers, check all connections and correct any double tapped neutrals 11. Replace each 200 amp main breaker 12. Install new copper ground rod 13. Install whole home surge protector on each main panel in garage - 108k amps protection (lifetime warranty) *5 year warranty only everything we do* Performed troubleshoot pn garage outlets to find outside plug wiring burnt and broken, cut access hole on other side and made splices and replaced all other outlets on circuit power working properly. Replaced all b
Run circuit extension from back left GFCI outlet to surface mounted junction box near floor, run surface mounted conduit from junction box to above work bench and run wiring in wall to work bench outlet, install junction box at back right corner and run wiring in wall to outlet for wall mount TV, install junction box on right wall for power tools and run wiring in wall for outlet
Customer wanted a quote on replacing light fixtures and adding new light fixtures in certain locations and extending the wiring for the lights. Also wanted us to extend plug from garage opener to the side so he can install a side melt garage opener. Also wanted to install a subpanel to make available room in main panel. Wanted to install a plug for a electric vehicle.
Arrived on site. Customer called back and confirmed that he wants to move forward with the proposed solution. We will be returning to replace the outdoor FPE panel with a new 200-amp main breaker panel that includes a lifetime warranty. We will also replace the overhead meter base, which also carries a lifetime warranty. In addition, we will install an ultra surge protector rated for up to 108,000 amps with a lifetime warranty, install a ground rod, and extend the cold-water bond. We will also install GFCI outlets throughout the home and pull the necessary permit to pass city inspection. Customer stated that he already has smoke detectors throughout the home. We are scheduled to return on Thursday, December 4th, to complete the work. Customer is 100% happy and satisfied with today’s visit.
Arrived to warranty after work was performed and the office circuit lost power today. Quickly found a loose connection and once repaired the circuit was restored. While there went through the entire house and tested every outlet and switch to make sure it was fully operational.
- Replace front hose bib on home due to age and condition w new premium sillcock. Includes vacuum breaker per code. ** 5yr warranty on work ** ** if under home access needed for front hose bib pricing will increase ** Was able to successfully replace old hose bib from the front without going under the home tested work. No leaks showed homeowner the finish product. He is satisfied did put some caulk around the sillcock to seal it from bugs
