Rey took his time and did a great job of explaining all the options. Then had Hector and Matthew come back and fix/replace all of items that I needed done. Both installers were very polite and thorough also.
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Rey was very professional and represented his company well.
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The tech did a great job. He was very thorough and gave me all the quotes I needed. I highly recommend!
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Service was great. Knowledge was great. Demeanor was great. Totally satisfied
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Alex does a great job every time he comes out. All the areas he worked in looked great and a great job cleaning up afterward. I highly recommend.
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The guys were very professional, polite and knowledgeable to help me decide. Fantastic men
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Mike, explained everything to us, discussed our options and was very professional!
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Troubleshooting and replacing gfci, found that there was a bad wire going underground and PVC coming from two gang box 2, single gang box across the pool, controlling pool lights. Barely tucked on one of the wires and saw that it was coming out of the conduit with no problem and very smoothly so pull the rest of the wire out. 2. Install 2 whole home surge protection 3. Install 2 tandem breakers Installed two whole home surge protectors on both outdoor panels and installed tandem breakers to create space in main panel. Sealed outdoor boxes around pool with silicon to give extra weatherproof protection.
Attempted to restore flow to toilet in hall bathroom with closet auger. This was not successful. Recommended pulling toilet to gain better access to drain. Also the toilet leaks water from base when it is flushed due to a failed wax seal. No further work was authorized at this time. Sent payment link for $99.
Replaced three emergency shutoffs under kitchen sink. Reconnected to existing water supply lines. No warranty for water supply line connections. 5 year warranty on parts and labor. Also performed safety inspection and found active leak on outside faucet in wall. All three toilets are incredibly loose and have worn parts. The remaining emergency shutoffs in the home need to be updated. Water heater is past its life expectancy.
Met onsite with city inspector and passed the final inspection. In the back restroom also remounted the lights as they were not put back fully in the ceiling.
- Attempt to restore flow on double lavatory upstairs due to slow / no drainage. - was able to successfully restore drainage to double sinks upstairs , tested for 5-10min w hot water no backup No warranty on drain restore Customer declined plumbing safety inspection
Cut Sheetrock on ceiling and inspection plumbing. Not responsible for Sheetrock repairs.
Customer wanted a price to install two can lights above his island, put a bypass switch for his photocell in the garage, a bypass switch for his lights in the front, and then add a island plug. Customer said that he will attempt to do it himself and he will give us a call back if he has any issues. Quote is good for 30 days.
Attempted to restore flow to kitchen sink drain. Reassembled customers tubular ptrap. Scheduled camera inspection with supervisor. No warranty for drain clear.
Customer calls out for issue with hall bath downstairs toilet, Looked at issue gave two estimates for repair/replacement. Customer thought price was high called supervisor and he was able to work with the estimate. Customer wants to get additional estimates. Quotes are good for 30 days
Customer had a few lights in the living room outside in the kitchen that were not working. Found that the wiring was not grounded, and somebody tied a ground to a neutral wire and was causing the ground to be energized and also found a bunch of bad connections inside the switch boxes. I replaced the three-way switch, controlling the ceiling fan from the old original three-way switch, and everything on with no issues. We are not responsible for anything, including the switches nor the wiring due to it, not having the proper connections and it being very outdated and oversized breakers in the electrical panel that were originally done wrong. Explain to customer all the different hazards and concerns with the wiring system and the breakers. Explain shared neutrals and also explained why it is very critical to get this electrical updated and why we are not going to cover or warranty any of it and be responsible for it. He left options to repair switches in plugs and customer said she will
Arrived on site, and the customer stated that about four GFCI outlets were not working properly. The customer also mentioned that the two-foot fluorescent light in the pantry was not functioning. We will be returning tomorrow, Friday, October 31st, to complete the work. The customer will be providing the materials, except for the LED bulb for the pantry. The customer is 100% happy and satisfied with today’s visit.
Pull all city permits and inspection, install overhead main electric service (lifetime warranty), install weatherproof main breaker panel next to meter (lifetime warranty), combine outdoor sub panel circuits into main panel, install whole home surge protection on main panel - 108k amps protection (lifetime warranty), install battery powered smoke detectors in bedrooms and hallway in main house, run new 240 volt 40 amp 3 wire feed to garage and install sub panel (lifetime warranty), run new 240 volt 100 amp 3 wire feed to guest house via trench and surface mounted conduit under porch roof, relocate circuits back to back to guest house porch and install weatherproof sub panel (lifetime warranty)
Arrived on job site customer stated that she wanted a ceiling fan to be installed in one of her bedrooms. Ended up completing the installation. Customer does have a five-year warranty on all connections and installment, but not the ceiling fan itself. Customer is 100% happy and satisfied with today’s visit.
Install new 50 gallon water heater with new flex lines, ball valve, exhaust flue, gas flex line and drain pan. Also trap a high loop into the dishwasher discharge line. Installed 50 gallon, gas water heater and customers garage with a new hot and cold for Port bar valves, new gas, flex, line and gas shut off valve new pan, pan, drain and TNP line. Five year warranty on parts and labor paid with card. Job complete. * customer stated that the gas was shut off to the home due to complications from the previous owner of the home so currently the gas is off to the home.*
Arrived on the job site, and the customer stated that he was experiencing electrical issues throughout the home, including partial power loss. Upon inspection, it was determined that the customer was not receiving 240 volts due to a faulty electrical meter base. Provided a quote to replace the main breaker panel located outside, as well as the overhead meter base next to it. We will also be upgrading the electrical grounding system, including the ground rod and cold water bond, and installing a whole-home surge protector on the main panel. A city permit will be pulled to ensure all work passes inspection. The customer is enrolled in the VIP plan and will receive a 10% discount on electrical and plumbing services. We are scheduled to return on Tuesday, November 4th, to complete the work. The customer understands that all work and labor are covered by a five-year warranty, and the panel, meter base, and whole-home surge protector come with a lifetime warranty. The customer is 100% happy
