Blake performed a thorough inspection. I couldn’t make it to the inspection, so my realtor and my father were there. I especially appreciated that even after speaking with them, Blake still took the time to call me, talk through the estimates he provided, and answer all my questions. He really made sure I understood the issues and what work needs to be done. I don’t know anything about electrical systems, and Blake explained the concepts in a very clear manner.
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Alex arrived on time and quickly diagnosed the problem. He replaced the light switch and everything worked. He left the work area very clean.
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Marco did a great job today helping me install a new ceiling fan. He was prompt and completely explained all cost before he started the job.
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KUDOS to the Top Tech team for completing the job ahead of schedule with continued follow up to ensure customer satisfaction - I’m a happy camper!
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Ian came on a Sunday to unclog a toilet I couldn't get done even after removing the toilet. He had a more powerful auger and finally got it after about 20 minutes. Upon his suggestions I scheduled a video inspection of all my drain lines.
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Top Tech was prompt on keeping the scheduled time. The tech seemed to knowledgeable enough. However, would not send a estimate or quote until we meet with his boss on a second appointment. When we press for a rough estimate it was out of the range on the high side. This is not a two appointment process. Some authorized to quote the job should have came the first time instead of wasting both of our times.
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I was supposed to get the footage of the camera and never did I’m still waiting
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Great job, wonderful attitude and very patient explaining all processes.
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The Tech got to us within 2 hours of original call. Very professional and thorough service. I highly recommend!
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Disconnect scheduled for 1/30 Friday at 9am will need meter release before reconnect Replaced indoor 200 amp panel in garage and properly grounded home with two ground rods and cold water bond. Replaced underground meterbase and installed slip sleeve. Installed whole home surge protection and emergency responders disconnect outside. Installed hardwired smokes in all required locations, and ran dedicated 20 amp circuit from panel to garage for 120 volt EV charger. Had minor damage done on recessed light went and got materials to fix issues.
Customer called wanting a new outlet installed. Installed outlet under two gang switch box in back right office using existing wiring. Tested and working fine. Customer is happy with the installation
Return the 31st on Saturday first thing in the morning. Customer just bought a house and is trying to figure out what he needs to do with the wiring. Explain to him there is a few different options as far as getting it taken care of, but since he is ripping the sheet rock off of the walls and the wiring is original with the 60s house There are a few different routes he could take. Explain to customer to get the rest of his quotes and to rip the rest of the sheet rock off and we will return the 31st and talk about what is the best solution.
1. Replace arc fault breaker due to it being bad and tripping randomly. It was controlling the middle office area between the 2 bedrooms. 2. Replace 60 amp breaker to 50 amp gfci due to who ever installed it being wrong. 5 year warranty on the 2 breakers and the gfci breaker replaced was feeding car charger and we will not warranty anything with the plug or the car charger hookup. Friday- afternoon return
Troubleshooting and repair plugs as needed. Customer had a cooktop and a vent hood that were not working and had no power. Opened up electrical panel and tested all Square D breakers, and everything was feeding power out. Pulled on all wires to make sure they were all properly connected to the breakers and found that the vent hood/cooktop wire was not connected to the actual breaker itself. Redo the connection and put inside breaker and everything cut on with no issues. Tested vent hood and cooktop and make sure there were no other loose connections in the electrical panel. Everything is working at this time. also explained how GFCI outlets and GFCI breakers work and how to test and reset. Also explain that the GFCI in the upstairs bathroom is protecting all the other bathrooms.
1. Troubleshoot and repair power loss to middle left bedroom closet pullchain fixture and 3 bedroom outlets 2. Replace 4 closet pullchain fixtures with customer supplied fixtures (1 included with troubleshoot 3. Troubleshoot and repair dinette 3 way switches not working properly (includes replacing switches) 4. Replace living room light bulbs (free)
Met inspector onsite and did not pass the final inspection due to ground system not meeting the minimum requirements when the home was not converted to pex and a permit wasn’t pulled. Since we took out permit for the yard line we had to bring the system up to code by installing a second ground rod and an additional whole home shut off at the city side of yard. Per inspector request attached photos to city permit and set up for re-inspection the get the permit closed out. Also while onsite backfilled the open trench.
Customer called wanting to replace two garage fluorescent fixtures and one laundry room fluorescent fixture with customer supplied flat panel LEDs. Removed three existing fluorescent fixtures, Installed three customer supplied flat panel LED fixtures. Tested and working fine. Customer is very happy with the installation
Returned and checked voltage on air handler in attic and is getting proper 120 volts, and checked voltage to condenser outside and getting proper 240 volt. Informed customer everything is proper on electrical side and is calling ac company that installed it out to check it.
Customer is selling the home and wants to address a few things. Pantry light switch not working properly, closet light switch not working properly, foyer 3 way switches not working properly and power loss to outdoor up lights. 1. Replace broken pantry switch 2. Replace broken closet switch 3. Troubleshoot and repair foyer 3 way switches not working properly 4. Troubleshoot and repair power loss to outdoor up lights (includes checking all splices and reattaching outdoor lights with silicone seal) Marco@calltoptech.com 682-262-5759
Customer called about over voltage at some outlets and under voltage at others. Arcing can be heard inside the meter base. Opened main electric panel check voltages. Found issue is intermittent. Home currently has original meter base with a Federal Pacific panel in the master bedroom closet as well as an older QO panel next to the meter. Feeder wires are double lugged inside the meter base and burning up. 1. Pull all city permits and inspection 2. Replace burnt up meter base (lifetime warranty) 3. Relocate all circuits to outside next to meter and condense into 1 panel 4. Install weatherproof 200 amp main breaker next to meter (lifetime warranty) 5. Install grounding system 6. Install whole home surge protector - 108k amps protection (lifetime warranty) 7. Install GFCI protection for all required wet locations 8. Install customer supplied battery powered bluetooth interconnected smoke detectors in bedrooms and hallways (Free) Marco@calltoptech.com 682-262-5759 Replaced and reloca
1. Install copper to aluminum pigtails throughout the home 2. Replace all devices (switches, outlets, GFCIs, etc) 3. Install AFCI/GFCI protection for all required circuits and locations 4. Move kitchen light switch to living room (back to back) 5. Install GFCI outlet and weatherproof box on front of home using existing circuit (back to back) 6. Add double outlet box in hall bathroom using existing wiring (free) 7. Add double outlet box behind furniture in living room using existing wiring (free) 8. Run new dedicated 20 amp circuit to kitchen countertop (right of sink) 9. Pull all city permits and inspection 10. Install overhead main electric service (lifetime warranty) 11. Install weatherproof first responders disconnect next to meter (lifetime warranty) 12. Install main breaker panel in garage (lifetime warranty) 13. Install whole home grounding system 14. Install whole home surge protector - 108k amps protection (lifetime warranty) 15. Install 110 volt hardwired and interconnected
Inspection for entire house for buyer Kathryn. Found that the electrical panel was in FPE which stands for federal pacific electric and explained that it is a hazard and needs to be replaced. Found that the house was not grounded outside, but all the individual wires had a ground and they were copper. Found no GFCI protection nor AFCI protection. Found that ac unit has a FPE disconnect that will need to be replaced. Kathryn was not home and was talking to the realtor and Kathryn’s dad. Gave different options and tried to set up a time to come out and go over everything and explained pros and cons about the electrical upgrades and changes.
Inspector finalize the inspection in the city portal and emailed copy of pass report to homeowner.
