KUDOS to the Top Tech team for completing the job ahead of schedule with continued follow up to ensure customer satisfaction - I’m a happy camper!
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Overall Experience
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Overall Experience
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Overall Experience
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Ian came on a Sunday to unclog a toilet I couldn't get done even after removing the toilet. He had a more powerful auger and finally got it after about 20 minutes. Upon his suggestions I scheduled a video inspection of all my drain lines.
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Top Tech was prompt on keeping the scheduled time. The tech seemed to knowledgeable enough. However, would not send a estimate or quote until we meet with his boss on a second appointment. When we press for a rough estimate it was out of the range on the high side. This is not a two appointment process. Some authorized to quote the job should have came the first time instead of wasting both of our times.
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I was supposed to get the footage of the camera and never did I’m still waiting
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Great job, wonderful attitude and very patient explaining all processes.
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The Tech got to us within 2 hours of original call. Very professional and thorough service. I highly recommend!
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Johnathon and Luis did a good job. They were a quick prompt and friendly.
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Really good guys, knowledgeable and friendly and professional.
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Alex was awesome. Took his time to find the issue and kept me informed every step of the way. Did not take long and was mindful of my house (wore shoe coverings). Great job. Super personable as well.
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Estimate to install chandeliers and wall sconces friday
1. Replace electrical panel 125 amp (lifetime warranty) 2. Relocate electrical panel outside 3. Replace outdoor meter base overhead (lifetime warranty) 4. Install cold water bond for copper lines 5. Install ground rod 8ft copper 6. Install hardwired smoke detector in bed/ hall 7. Install install 5 GFCI outlets in required locations (3 Free) 8. Install whole home surge protection (lifetime warranty) 9. City permit and inspection 10. Install chandelier in dining room - (FREE) *$220 charge for disconnect and reconnect from oncore* *minimum 5 year warranty on everything* *10% discount for 1 year (electric and plumbing)* Replaced and relocated panel from closet to outside and installed junction box in attic. Replaced overhead service and properly grounded home with ground rod and cold water bond. Installed hardwired smokes and gfci protection in all required locations. Installed whole home surge protection on panel.
Submitted photo to inspector per his request and passed the final inspection. Scheduled a warranty return for issue with toilet. Scheduled backfill for today as well with customer preference mounded at tunnel opening so it can settle properly.
Arrived to look at electrical to the water heater as the heater has had multiple issues now and found that the electrical to the unit is properly connected and operational. Scheduled warranty return for the plumbing supervisor to return and determine what needs to be done with the unit.
Arrived to install missing outlets, microwave, dishwasher, disposal outlet and switch, and oven outlet. Replaced existing outlets with new tamper resistant outlets.
Install medium jbox for cooktop in kitchen due to it not having one previously. Everything worked with no issues and checked voltage and everything was fine.
Met inspector onsight and passed the final inspection. Passed the inspection and let homeowner know backfill is scheduled for tomorrow morning.
1. Install dual function breaker Homline 2. Install tandem breaker Homline 3. Replace 3 outlets in kitchen 4. Troubleshoot plugs in kitchen and pigtail 5. Feed wire from main panel to sub Customer was having issue with three kitchen plugs, not working properly and one of them were controlling the fridge. I had to relocate the wire from main panel to subpanel and install dual function breaker. Had to install tandem breaker to make room and panel. Replaced all three plugs and the third plug control in the fridge Was completely burnt and melted and shorting out on the metal box. Explain to customer it is a hazard, especially with aluminum wiring and that the panel is very outdated. Everything is working at this time and will only warranty circuit if he doesn’t use toaster oven or anything major that heats up on that same circuit with the fridge. As long as he doesn’t use anything else, we will warranty the circuit until he gets a dedicated circuit for fridge. We are returning with Ma
Inspector went onsite and passed the final inspection. Scheduled backfill for today.
Inspector went onsite and passed the final inspection. Scheduled backfill for today.
Arrived on site and the customer stated that five kitchen LED fixtures were flickering and intermittently not operating throughout the day. Performed a minor troubleshooting service by opening the switch box to inspect the switch and verify voltage, as the customer had already replaced all five fixtures with new ones. Found a Leviton dimmer switch installed with Mode A and Mode B settings. Manufacturer instructions indicate that if LED lights flicker or dim intermittently, the switch should be changed from Mode A to Mode B for proper operation. Adjusted the switch accordingly. While on site and during completion of the home safety evaluation, the lights operated properly with no further flickering observed. During the safety inspection, noted that the electrical panels are outdated and over 40 years old. The right-side panel main breaker was buzzing and contained double-lugged neutrals and grounds. The home also lacks a proper grounding system, and multiple code violations were obser
Thursday 10:30-11 Customer has exposed wires under sink that he needs an a junction box with a plug to control his disposal that used to be hardwired. Explain to customer when we add a box we will have to make a GFI protected, considering it’s under the sink and on a wet location. Customer is getting quotes and wants me to call back on Thursday.
Today we came out to Latonya Holland‘s residence to address no power to her oven. Upon further inspection after conducting a minor troubleshoot findings was severe damage to the bus bar more precisely where 2pole breakers connect. Overheating, surge damage, age as well as corrosion are highly likely subjects. Highly recommend electrical system upgrade and panel replacement to make home electrical system safe. Will follow up to help as much as possible! Technicians: Kevin and Marco (supervisor)
Customer needs to order material also have someone come out to cut the countertop before work is completed
Met inspector onsite and passed the final inspection. Let office know to crew back out to backfill.
