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Ian came on a Sunday to unclog a toilet I couldn't get done even after removing the toilet. He had a more powerful auger and finally got it after about 20 minutes. Upon his suggestions I scheduled a video inspection of all my drain lines.
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Top Tech was prompt on keeping the scheduled time. The tech seemed to knowledgeable enough. However, would not send a estimate or quote until we meet with his boss on a second appointment. When we press for a rough estimate it was out of the range on the high side. This is not a two appointment process. Some authorized to quote the job should have came the first time instead of wasting both of our times.
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I was supposed to get the footage of the camera and never did I’m still waiting
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Great job, wonderful attitude and very patient explaining all processes.
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The Tech got to us within 2 hours of original call. Very professional and thorough service. I highly recommend!
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Johnathon and Luis did a good job. They were a quick prompt and friendly.
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Really good guys, knowledgeable and friendly and professional.
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Alex was awesome. Took his time to find the issue and kept me informed every step of the way. Did not take long and was mindful of my house (wore shoe coverings). Great job. Super personable as well.
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1. Install electric car charger in garage 2. Run #6 wire across attic and down wall 3. Install conduit out of panel to ceiling
Plumbing final inspection has been approved by the city inspector and the permit is now closed out.
Arrived on site and the customer stated that a four-foot fluorescent light fixture in the master bedroom closet was not working properly due to a failed ballast. The customer also had a 40-amp oven circuit where the oven had shorted, causing the breaker to trip and no longer function properly. The customer advised that the oven had already been unplugged. I explained that we could start by replacing the breaker, and after replacement, the circuit held and operated properly. The customer stated they will be purchasing a new oven. I also bypassed the ballast in the four-foot fixture and converted it to a 120-volt LED fixture using two direct-wire LED bulbs. Both the LED bulbs and the 40-amp breaker include a five-year warranty. A safety evaluation was offered, and the customer was asked if they would like written solutions for any recommended updates, such as smoke detectors, surge protection, or breaker upgrades. The customer declined additional solutions at this time. The customer is
Arrived on job site; the customer stated that he would like to move forward with the standard surge protector (without breaker) solution. The scope of work includes installing a hardwired Tesla charger with a 50-amp CH breaker and installing an Ultra surge protection device, which carries a lifetime warranty and provides protection up to 108,000 amps. We will return tomorrow morning to complete the installation. The customer is 100% happy and satisfied with today’s phone call.
Arrived on the job site, and the customer stated that his front outdoor outlet was not working properly. Upon inspection, found that the outlet was tripped from a GFCI located in the hall bathroom on the left side of the home. Also noticed that the circuit was protected by a dual-function GFCI/AFCI breaker, which is not required for outdoor outlets. Replaced the breaker with a standard GFCI breaker. Additionally, replaced all GFCI outlets in the bathrooms with standard duplex outlets—five outlets total in the hall bathrooms. Also replaced two outdoor outlets and installed two bubble covers. Informed the customer that all work is covered under a 5-year warranty. Verified proper operation and walked the completed job with the customer. Customer is 100% happy and satisfied with today’s visit.
Customer wanted a quote on installing a car charger but explained to customer that since he has a 100 amp max GE fan out electrical panel we will not be allowed to install a electric car charger due to safety concerns and it possibly burning up electrical panel. Left options for customer to replace electrical panel and will call back.
Arrived on site. The customer stated they would like a dedicated circuit installed for a Traeger plug-in to power their Traeger cooktop/smoker. The customer requested some time to review the proposed solution and will follow up with a call on Monday. The customer is 100% happy and satisfied with today’s visit. rey@calltoptech.com marco@calltoptech.com
Warranty clean out cap not tightened down causing a leak.
Arrived with the interlock kit and installed the kit on the panel deadfront as well as landed the wires on the breaker.
Returned and installed interlinked smoke detectors and will need to return once specialty covers come in. Left quotes for additional work that might be done in future
Arrived on job site; the customer stated that the washing machine outlet was not working properly. Performed a minor troubleshooting focused on the outlet and checked the breaker by opening the panel cover. The breaker was displaying five blinks, indicating a ground-fault condition and confirming that the breaker was functioning properly. Replaced the outlet on the GFCI breaker dedicated to the washing machine. After replacement, everything was operating correctly, and a full wash cycle was run to verify proper operation. The customer understands that the outlet carries a five-year warranty and is 100% happy and satisfied with today’s visit.
Replace the remaining 3 dual function breakers that are gen 2. The three breakers were controlling microwave, disposal, and dishwasher. Tested all three breakers and checked voltage and everything was feeding power out correctly and there were no issues. Five year warranty on the three breakers that we replaced today. Explain to customer how breakers work and how to test and reset. Also explained Overloading the circuit. There are no issues at this time.
Inspector went onsite and inspected the whole home shutoff. Passed the final inspection.
Met inspector onsite and passed the final inspection. While there I also installed the customer supplied generator interlock kit on the panel.
Customer just wanted quote on troubleshooting to try to fix 4 lights flickering light and declined today but says he will call back next month when he is ready to move forward with any other bigger repairs. Quote good for 30 days.
