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Blake was awesome!!!! So friendly and patient with all my dumb questions. I will definitely be calling on TopTech again.
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Blaike was extremely nice, professional, and very informative!
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Alex was friendly and knowledgeable about the rewire at my daughter’s house. He answered all my questions to my satisfaction.
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Hard working, helpful and knowledgeable. TopTech has top notch people. You will not find better folks in the DFW area.
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Great electrician, helpful, erudite professional and outstanding service.
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Did an excellent job. I really enjoyed that they got the job done quickly and rightly. eexcellant Service
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Hector was very professional and took care of the electrical issues in our hone.
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- Run drain machine up to 70ft into x1 outside 4in rain water drain until it stops and measure cable to get customer a rough idea of where the issue is. No repair included Customer requested i come back friday
Arrived on the job site. The customer stated that the breaker controlling the living room was no longer working and had been feeling stiff and loose at times without tripping properly. After diagnosing the issue, I confirmed that the breaker was faulty and replaced the 15-amp BR breaker. Everything powered back on and is now working correctly. I also provided the customer with several recommended solutions to bring certain areas up to current code standards and address a few additional concerns. I advised the customer that I would like to speak with both her and her husband together to go over these solutions and determine how they would like to proceed. The customer is 100% happy with today’s visit and understands that the new breaker carries a 5-year warranty.
1. Upgrade 200 amp panel (lifetime warranty) 2. Upgrade 200 amp meter meter base (lifetime warranty) 3. Update ground rod and wire 4. Update cold water bond 5. Install 3 arc fault breakers 6. City permit and inspection 7. Install inlet below panel 8. Install interlock kit on electrical panel *minimum 5 year warranty only everything* *$220 charge from oncore for disconnect and reconnect* Disc-9 and rec-2 Financed Replaced outdoor 200 amp panel and properly grounded with ground rod and cold water bond at kitchen sink. Replaced 200 amp meterbase, and ran dedicated 50 amp circuit to inlet plug for generator hookup and installed interlock kit on panel.
- attempt to restore flow to toilet in hall bath due to slow / no drainage currently. ** if pull/set or roof access needed price will increase ** - Preform drain cable from roof access, to attempt to pop clog in drainage system currently. ** no warranty on cable due to condition of piping ** - Supervisor came out at no cost to run camera inspection from roof access's able, did notice various issues and problems in piping. Gave estimates for repairs needed.
Arrived on the job site. The customer stated that the front porch outlet was not working. I charged a minor diagnostic fee to troubleshoot the issue. During the diagnostic, I noticed that the two back-door outlets— which should be tied into the same circuit—are powered 24/7. When testing these outlets, they showed as “GFCI protected,” but they do not trip the GFCI, indicating they were previously protected but are no longer tied into the current GFCI. The customer mentioned that the home recently underwent a remodel, converting a single-story home into a two-story. All the remodeling work is still under the contractor’s warranty. I explained that I could continue diagnosing the issue, but I could not replace or modify any wiring, as that could void the homeowner’s remodel warranty. I also found that the two outdoor outlets that remain energized are tied into the “new plugs” circuit and not the same circuit as the outdoor GFCI. When attempting to reset the GFCI, it trips instantly, wh
Arrived on site and the customers reported that multiple lights throughout the home were flickering and dimming, especially when using appliances. Performed a minor troubleshoot by opening the main panel and meter base to check voltage and inspect the system. During the inspection, found that one of the feeder wires connected to the meter base on the low side was melted, showing signs of arcing and a poor connection. The other leg also showed early signs of the same issue. We will be returning on Wednesday to complete the following work: • Replace the 200-amp main electrical panel in the garage (includes a lifetime warranty) • Replace the exterior meter base (lifetime warranty included) • Install a new ground rod on the exterior of the home • Extend the cold-water bond from the panel to the main disconnect for proper grounding and code compliance • Pull a permit and complete all work required to pass city inspection • Install a whole-home surge protector rated for up to 108,000
Customer wanted a price on installing four tan trims in the dining room with no attic access and installing a switch like for the four lights. Wanted to have a plug installed on a fireplace above metal in the same room. He wanted to install six lights in the master bedroom And two of the lights were on a vaulted ceiling. He wanted to install two switch legs to control three of the lights and the other switch light to control the other side of the lights. He wanted to run ethernet cable to every bedroom, dining room, living room no area All back to one location in the upstairs. Explain to customer that there is limited access and we will have to damage a lot of sheet rock and we are not responsible for it. There is a 10 foot drop off from the upstairs attic to the downstairs attic and there is no way to get down to the bottom first or attic without a ladder. Explain to customer he will have to frame something up or hire someone to build a ladder or give us access.
- attempt to pop clog on kitchen line due to current backup. Successfully restored flow with big cable down kitchen cleanout under sink. Cleanup a lil under sink customer stated he’ll get the rest. Tested work with hot water for 5-10min. No warranty on cable
- Excavate around meter box and in front of box. - remove meter box and expose water line. - cut behind leaking shutoff and remove to the meter nipple. - install new pex piping , new meter nipple and new ss handle pex shutoff. - install pressure reducing valve in front of whole home shutoff and set to 75psi. - install valve box and pea gravel. - install new tee support and 2 gal expansion tank on water heater cold side. - test all work for leaks and function. - backfill , clean up tools and trash. - permit and inspection included. ** 5yr p+l warranty on work ** Production crew will be out wednesday to complete work
Arrived on job site customer stated that he had a customer supplied timer switch that he installed, but it wasn’t working. Customer did had another timer switch on hand ended up charging a customer supply device to install a new timer. Everything is working perfectly fine. Customer is 100% happy and satisfied with today’s visit and understands that there’s only a five year warranty on the connection of the timer.
Arrived on the job site and the customer stated that two outlets on the garage/outdoor circuit were not working. I inspected the GFCI and found it in critical condition. The low side showed blue and orange discoloration on the brass terminals, indicating overheating or a loose connection causing arcing. I replaced the GFCI and also noticed that one of the lines had not been connected, so I reconnected it properly. After reinstalling everything and restoring power, all outlets were working correctly. I also observed that the customer has several items on this circuit, including Christmas lights and a freezer, but none of them are overloading the circuit at this time. The customer understands that the new GFCI outlet comes with a five-year warranty and is 100% satisfied with today’s visit.
Customer had a GFCI that was wired up backwards that he went out and bought. Explain to customer how line and load on a GFCI works and corrected. Explain to customer that all the extension cords in the front yard control in the Christmas lights will make that GFCI trip every single time if it gets wet or moisture and do on the ground. There is no warranty on anything since it’s a customer supply GFCI and if we had to come back out, we will automatically troubleshoot entire circuit.
Put sewer system on test for inspector. Passed inspection.
Arrived on the job site and the customer requested a new TV outlet to be installed above the fireplace. When cutting the sheetrock for the outlet, I discovered that additional sheetrock would need to be removed in order to route the wiring properly. I informed the customer that we are not responsible for sheetrock repairs and that they would need someone to fix the drywall afterward. I ran the new line from the TV outlet down to the existing outlet located to the left of the chimney in the baseboard. Everything is functioning correctly, and the customer understands that the work comes with a 5-year warranty covering labor and materials. The customer is 100% happy and satisfied with today’s visit.
- replace toilet shutoff valve supply line and fill valve in master bath due to age, condition and leak. ** 5yr warranty on work ** - test all work for leaks and checked work , customers are satisfied, cleaned up tools and trash.
