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Of all the companies and individuals I called in the area Marco was the most professional and more than willing to work around the hurdles in my project.
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Blake did a wonderful job. He explained to me the process in detail. He was super kind and very knowledgeable about what he does. Five star 🌟 service.
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I called and set an appointment. Marco showed up in less than 2 hours, found our issue and and repaired our electrical.
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I am a repeat customer because of the experience I received 2024. My recent experience was even better. My technician, Blake, came out swiftly and returned early on Monday to make sure the job was finished. He is knowledgeable of the field and was personable. I will definitely ask Blake to come out again to perform preventative maintenance next time.
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Blake performed a thorough inspection. I couldn’t make it to the inspection, so my realtor and my father were there. I especially appreciated that even after speaking with them, Blake still took the time to call me, talk through the estimates he provided, and answer all my questions. He really made sure I understood the issues and what work needs to be done. I don’t know anything about electrical systems, and Blake explained the concepts in a very clear manner.
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Alex arrived on time and quickly diagnosed the problem. He replaced the light switch and everything worked. He left the work area very clean.
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Marco did a great job today helping me install a new ceiling fan. He was prompt and completely explained all cost before he started the job.
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KUDOS to the Top Tech team for completing the job ahead of schedule with continued follow up to ensure customer satisfaction - I’m a happy camper!
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Overall Experience
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Overall Experience
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Convenience
February 24th after 4, customer has to get everyone ready for job and pull all the permits and he will be the general contractor on job. Said once he gets this done he wants us to come back and wire up after framing is done and does not know exact date but says the 24th is a good date. Will have to come back out and walk the job on the 24th to make sure nothing has changed.
Customer needed a quote on replacing electrical panel and some other items done to their house. Getting one more quote tomorrow and I’m reaching back out tomorrow afternoon at five.
Customer called wanting to replace their main electric panel and exterior electric service. Customer has a list from when they purchased the home which includes incorrectly installed devices with aluminum wiring in certain areas of the home but declined options on that portion of the inspection. Customer does not have the funds to complete the work at this time and does not want to finance anything. Customer is also planning on selling or renting out the home within the next year due to being in the military.
Customer called about burnt up wires in the front second floor bedroom above the garage. Found all outlets were backstabbed and all switches were backstabbed and not grounded. Replaced all switches and outlets along that circuit. Grounded all switches on that circuit as well. Restored power and all working fine. Highly recommend replacing the rest of the switches and outlets throughout the home to avoid any further issues. Left options for replacing the original smoke detectors, performing a whole home redevice, installing AFCI breakers and installing a whole home surge protector.
Monday before 1 Customer needed quote on replacing electrical panel. He is going to decide in a couple f days what he is going to do. Has already got quotes and is going over everything tonight. Sent over financing options and explained them and also went over apples to apples.
1. Rerun switch leg for outside light 2. Mount box 3. Mount new light fixture 4. Replace right fixture
Met homeowner and inspector onsite and passed the final inspection.
Returned to check flickering lights going on nothing happening while we were there, checked voltage in panel all connections, ran a voltage test everything checking out properly. Informed customer possible power company issue that was being worked on that day and or surging causing issue customers understand and have no further questions at this time
Met with city inspector onsite and hydrostatic tested the 15 foot of sewer repair to show the connections are sound and not leaking sewage into the ground. Emailed copy of diagram of work, scope of work that is signed off on, and photos of completed repairs.
1. Run dedicated circuit for bidet 2. Install 20 amp breaker with GFCI/AFCI protection 3. Cut in handy box in bath *minimum 5 year warranty on everything* Had to come back out to go over options with replacing electrical panel. Ran dedicated 20 amp circuit from sub panel to new toilet location and installed gfci for bidet circuit
Passed final inspection and got Brian onsite to backfill open trench.
1. Install outlet in cabinet above cooktop for plug-in vent hood using cooktop circuit 2. Remove cabinet light to make room for new hood vent and disconnect wire from switch next to cooktop (free). 3. Install metal surface mounted junction boxes on wire feeding outlet for cabinet lights above cooktop 4. Extend wiring from new junction box to cabinet above refrigerator and install outlet so it still works with existing switch 5. Install existing plug-in cabinet lights in cabinet above refrigerator 6. Replace master bedroom ceiling fan with customer supplied ceiling fan 7. Install 4 new customer supplied up lights on the front of the home and apply silicone seal *Includes discount as per office 1. Install outlet in cabinet above cooktop for plug-in vent hood using cooktop circuit 2. Remove cabinet light to make room for new hood vent and disconnect wire from switch next to cooktop (free). 3. Install metal surface mounted junction boxes on wire feeding outlet for cabinet lights ab
Took out 2 bad uplights and covered round knockout and cleaned connections. Siliconed covers and everything is safe and customer can now use lights. Everything is safe and working and 5 year warranty on the connectors/ wire nuts. Explained to customer when we come back out we will charge for the uplights.
Customer called wanting to install a ceiling fan and two recessed lights in the front room where there are currently no lights or fan. Left option for lighting and fan installation as well as installing a fan support junction box and ceiling fan in the nook at no charge.
