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Great tech, informed provided detailed information BUT.....your price is way too high for the work being quoted
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Overall Experience
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Overall Experience
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Blake was awesome!!!! So friendly and patient with all my dumb questions. I will definitely be calling on TopTech again.
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Blaike was extremely nice, professional, and very informative!
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Alex was friendly and knowledgeable about the rewire at my daughter’s house. He answered all my questions to my satisfaction.
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Hard working, helpful and knowledgeable. TopTech has top notch people. You will not find better folks in the DFW area.
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Great electrician, helpful, erudite professional and outstanding service.
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Did an excellent job. I really enjoyed that they got the job done quickly and rightly. eexcellant Service
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Hector was very professional and took care of the electrical issues in our hone.
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Overall Experience
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Overall Experience
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Customer calls out for a clogged drain gave estimate for roof access. Customer said it was too high called supervisor to see if there’s anything he could do about it. He took 5% off. Also gave an estimate for attempting through the shower with the drain special. Customer is not going to be moving forward with any work today.
Call back December 2nd customer is getting quotes
Arrived on the job site. The customer stated that the upstairs bedroom circuit had not been working for about a week. Performed a major diagnostic since the circuit is on an AFCI breaker. Started at the panel and verified that the breaker was feeding power. Found that one outlet on the circuit had power while the remaining outlets did not. Opened the outlet and discovered it was faulty and needed replacement. Replaced the outlet, and all devices on the circuit are now working properly. Informed the customer that the outlet and its connections carry a five-year warranty, but the rest of the circuit is not covered. Customer is 100% happy and satisfied with today’s visit.
- attempt to restore flow to main shower due to slow / no drainage currently. Successfully restored flow , pulled out a lot of hair and a small paint brush. No warranty on cable
Started backfill on trench and provided quotes to replace for exhaust fan in the hallway restroom. Price is based on customer supplied fan. Recommend going with a higher sone rating and that is how quiet the unit will be while operating.
Upon arrival tech looked at gas appliance everything visible looked in good condition up to code Gave customer estimate for gas test and permit Customer denied work at the time Price is good for 30 days
Arrived on job site customer stated that one of his breaker was faulty upon inspection noticed that it was a bad dual function square D QO breaker ended up, giving a customer supply solution on replacing the breaker since the customer had the breaker on hand, the customer understands that he has a five-year warranty on the connections on the breaker but not the breaker itself. Customer is 100% happy and satisfied with today’s visit.
Customer called us out for a quote on a whole home water repipe. Customer walked us through home to look at the layout. Explained everything that needs to be done in detail. Emailed estimate to customer does have multiple estimates and will look over all of them.
Arrived to look at issue with front porch outlet not operating and found that the gfci in the garage had been tripped so showed home owner how to reset and that resolved issue. Also while there they had a circuit trip off that feeds the gate opener and ceiling fans on the back porch. The conduits are completely broken so provided quotes to replace from the box on the house to the outlet box on porch and to the opener. If trench will be provided for us an appointment prior to work being performed will be required to confirm the minimum burial depth has been met at all points along the trench which is 18 to top on conduit.
Remove and dispose of existing tank water heater. Replace water shutoff and supply lines. Replace emergency pan, gas flex and sediment trap. Reconnect to existing exhaust piping, t&p discharge piping and pan drain piping. Replace thermal expansion tank. Install anode upgrade and flood protection. Provide city permit and inspection.
Arrived to look at issue with inspector stating there is not gfci protection for dishwasher/ disposal after panel was tuned up. The circuit was originally on a tandem breaker in the 23 spot and was moved to the right side of panel and installed on a square d gfci breaker. Updated the levels to reflect the change and used gfci testing device to confirm circuit is gfci protected.
Customer observed water leaking through ceiling in guest bedroom. Upon investigation I found a potential leaking fitting in the attic. We replaced the tee fitting in question and did a static water pressure test to ensure no more leaks and we found none. Informed customer to monitor for a few weeks and allow area of ceiling to dry out. Job complete.
Gave customer estimate to rebuild toilet and faucet. No work authorized at this time.
Customer was having an issue with an arc fault breaker for entryway can trims and outdoor up lights and sconce slides stripping. Explain to customer the breaker tripping could be anything in the lights or it could be the wrap up lights outside. Customers were claiming that it only cuts off when it rains outside. Explain to customer it’s only an art fall breaker and not a GFCI, but potentially could be the reason the breaker is tripping due to water getting in the lights. Gave different options and explained to customer that if we have to come back out, we will automatically charge for a major troubleshoot. Customer just wanted to replace the upload today to see if that will fix issue and said that she is fine with calling back later if the issue persist. 1. Replace all uplights outside x4 5 year warranty Replaced four uplights with new LED sealed RAB uplights