Rey was very professional and represented his company well.
Overall Experience
Quality
Price
Convenience
Mike, explained everything to us, discussed our options and was very professional!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Customer had a burnt GFCI that ended up tripping and not being able to reset. Explain to customer that the GFCI was burning inside and the hot wire also was becoming melted. Explain that the breaker should have tripped. Also explain, we will not warrantee the GFCI if he keeps charging his electric vehicle from it. Me and Marco are returning the 30th after six.
Arrived on job site customer stated that he wanted two exhaust fans to be installed inside of the house one is going to be in guest bathroom, the other in the master bathroom as well will be providing ducks to provide the correct ventilation. Will be adding four can lights inside of the kitchen with an existing switch. Light will be coming back out Friday of next week to complete the work. Customer is 100% happy and satisfied with today’s visit.
Arrived to look at issue with circuit not operating and we previously redeviced the home. Through my investigation I found that the front yard pole light had been tied into the front bedroom receptacle on the end of the circuit and it has a direct short in the line causing the whole circuit to shut off when connected. As the light is damaged and never used by the home owner I removed and made safe the line so that the circuit can now operate properly and with no safety issues. Put all devices back in and tested connected equipment to ensure circuit is fully operational. Found no further issues.
Customer called us out for water heater quote, gave multiple estimates and explained each one. Customer is going to call back at a later date. Estimates are good for 30 days.
Arrived on site and the customer stated that the outdoor outlets and restroom outlets were not working. Upon inspection, found that in one of the hall bathrooms, the outlet tripped the GFCI whenever a load was applied. Opened the outlet and discovered the wiring was touching, causing the GFCI to trip. Replaced the faulty outlet with a new one. Also found two faulty GFCI outlets—one in the backyard and one near the AC unit. Replaced both with new GFCIs. The customer was informed that all work, labor, and materials are covered under a five-year warranty. The customer was 100% satisfied with today’s visit.
- attempt restore drainage from exterior cleanout on wall due to clogged toilet in downstairs bath. ** if toilet pull is needed price will increase ** ** successfully restore flow to main line for downstairs toilet and sink , tested multiple times no issues ** Did explain that a camera is needed to check line for any issues however customer will hold off for now No warranty on drain restore Customer doesn’t have email so I went through all pictures and videos with her as proof of work and showed her the finished product. She is satisfied with today’s visit.
Attempt to restore flow to main drain for home due to complete blockage in yard. Successfully restored flow to drainage, did explain to homeowner that there is a bigger issue inside the line, and only a camera can tell us what that issue is. Customer does not want camera inspection at this time as he is selling the house. Also, he understands there is no warranty on the drain service today
Troubleshoot and repair power loss to back living area switch feeding ceiling fan. Found open splice in wall behind hood vent. Installed outlet behind wall mount TV as well as above hood. Tested and all working fine. Discussed replacing the original breaker box due to age as well as significant corrosion/water damage.
- Preform camera inspection on main line to the street to check for any issues or obstructions. - install rubber cap on cleanout free ( $165 valve ) Supervisor ran the camera found some buildup on the line and recommended jetting Installed rubber cleanout cap and showed father-in-law he is satisfied with today’s work. Five year warranty on cap
- Attempt to restore drainage for kitchen / laundry tie in. - price is for cable only if camera is needed price will be additional ** if bigger issues are noted camera will be recommended ** - Successfully restored drainage on kitchen / laundry tie in. - did explain there are no warranty on drain clears - ** customer is going to reach out to supervisor about camera inspection for line **
ATTEMPT to Unclog stopped up ac condensation line from attic unit to upstairs J/J restroom. No warranty on drain clear! Replace attic section of piping to prevent future clogs from stacked fittings restricting flow of ac condensate. 5 year warranty on work!
- attempt to restore flow to main bath in hall by front door. ** if issues are noted pricing will be given for deeper diagnostics ** ** tested work tub is draining good now. No warranty on drain clears ** ** cleaned up tools and trash **
Restored flow to drain from cleanout in front yard. Pulled back significant amount of roots. Customer declined camera service at this time. No warranty for drain clear.
Gave customer estimates for replacing water heater. No work authorized at this time.
Arrived to look at installation of two vanity light boxes. We had come out previously to quote rerouting the switch leg and the homeowner has do so themself so now just needs the two boxes installed with wire between. Provided quote which is good for thirty days.
