Alex was awesome. Took his time to find the issue and kept me informed every step of the way. Did not take long and was mindful of my house (wore shoe coverings). Great job. Super personable as well.
Overall Experience
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Price
Convenience
Mike did a great job! He was here to take apart an outlet in the wall & wire a new outlet. He did a great job & in record time.
Overall Experience
Quality
Price
Convenience
- Attempt to restore flow to main sewer line due to whole home backup currently somewhere in yard line. ** no warranty on drain cable ** Explained to customer camera is needed to inspect the drainage system, he declined due to pricing , called supervisor and he was able to take off $100. However customer stated he’ll wait for it to happen again. Did explain the issue isn’t going to fix itself and isn’t going to get better until fixed.
Arrived on site and the customer explained that after hanging the chandelier fixture, it was not working properly. Upon inspection, I found that one of the wires had a loose connection. I tightened the connection, and the fixture is now working correctly. I also informed the customer that their current surge protection is builder-grade, and I included an upgraded surge protector option in the invoice. The customer will review the information and call back if they decide to proceed with the installation. The customer was 100% satisfied with today’s visit and understands that the fixture connections are covered by a five-year warranty.
Arrived to find that the gfci had malfunctioned not allowing itself to reset. Replaced the device and added a silicone seal to help prevent water from entering the gfci. Made sure the Christmas lights were able to operate.
Arrived to look at power issue for warranty on a pool gfci and found that the circuit is directly exposed to air and water as the conduits to the junction box have been broken. Provided quotes to repair the pool circuits with all new conduits and wiring. We will apply the troubleshoot cost towards work performed as the new work is what is needed to fully repair the issue. Minimum burial depth is 18 inches to top of conduit. Provided quote for us to dig or trench provided. If trench is provided a trench inspection will be required prior to work being performed to ensure proper depth throughout the trench.
1. Pull j-box up into attic 2. Refeed panel in attic for bedroom circuit 3. Install 4 gfci breakers 4. Install 1 arc fault breaker Customer was remodeling his garage and already pre-wired all the outlets that he needed to install. Customer only wanted me to install the breakers in the electrical panel. Explain to customer that he gets a five-year warranty on the breakers but nothing else in the garage.
Customer called us out for no hot water to bath tub downstairs, checked and there was hot water. Did give estimate for troubleshoot, however customer doesn’t want to move forward with it at this time. ** no issue currently **
Customer is having issues with lights flickering throughout the house and did an amp draw and voltage check on the electrical panel and meter base. Randy microwave and on encore side coming into the house in the meter there was 99 V on one leg and 148 volts on the other leg. Called encore and they are coming out and just do not know what time they will be out here. Explained loose neutrals to customer.
Customer called us out for no hot water upstairs tested every faucet and there was hot water throughout the home. Did explain that there are many issues with current install of the tankless unit in the home. Wrote up an estimate to fix to code and health issues however customer also wanted the tankless in the quote so that is the estimates I offered. Quotes are good for 30 days. Did explain monthly investments as well. Customer explained some other company stated she needed a hot water pump on the current unit , I don’t see the need for any type of pump.
Restored flow to drain from cleanouts in backyard. Advised customer not to use bathroom until camera inspection is performed. Customer declined camera inspection at this time. Customer is planning to call around to price shop camera inspection fee. No warranty for drain clear
Restored flow from cleanout in front yard. Customer declined camera inspection. No warranty for drain clear.
James Allen: 10-13-25 Gave customer pricing to Replace disposal and kitchen faucet. Scheduled install after getting customers approval for work. Also performed safety inspection of the plumbing system. Found that both toilets have worn internal parts and are not set securely. Several emergency shutoffs are showing signs of wear. Water heater is 15 years old. Recommended replacing these items. A separate estimate was written to replace these items. Prices are good for 30 days. Remove and dispose of existing disposal. Install pro series 1 HP disposal. 5 year warranty on parts and labor. 10 year warranty on parts for disposal from manufacturer. Remove and dispose of existing kitchen faucet. Replace faucet with delta brand faucet.
Ran power to water filtration system under sink added Gfci outlet behind wall in order for I to be accessible. Replaced a dimmer in dining room also replaced switch for living room ceiling fan. Walked customer thru work made sure he was 100% happy and satisfied with today’s service.
Gave estimates to run drain cable. No work authorized at this time.
Replace customer supplied gfci in kitchen and everything works. Gfci is controlling the island plugs. No warranty on the gfci. There are no issues at this time.
