Alex was friendly and knowledgeable about the rewire at my daughter’s house. He answered all my questions to my satisfaction.
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The guys were very professional, polite and knowledgeable to help me decide. Fantastic men
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I’ve used Top Tech several times due to emergency situations. Today’s service wasn’t an emergency but they are still my first choice for all my electrical needs. Josh took care of what I wanted to accomplish from my bucket list! Very professional and knowledgable!
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Had the guys out to install a new fan outside. They did a fantastic job and were extremely professional. I would highly recommend TopTech to anyone.
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The BEST ever in every phase of repairs from arrival, picking up part at shop and completion of repairs.
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It was done quickly and they seemed to know what they were doing
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Put sewer system on test for inspector. Passed inspection.
Customer had a GFCI in the garage, feeding the front door plug and the back door plug. Explain to customer with all of his Christmas decorations and extension cords. The GFCI will trip every single time that the cords get wet. Explain we are not responsible for the GFI trip and considering it was customer supplied. The GFI was tripping originally due to it being a dual function plug and neutral was touching ground. Explain if we had to come back out we will automatically go straight to the standard troubleshoot. No warranties on anything.
Customer wanted to get a quote to install. A customer supplied inlet and a customer supplied interlock kit. Customer already had items on hand. He has two more companies coming out tomorrow and will give us a call back. Explain apples to apples.
Arrived on the job site. The customer reported that her home was struck by lightning and the fire department had shut off power at the main disconnect outside. I performed a minor troubleshoot to check voltage. After turning on the main disconnect and resetting the breakers, I observed significant dimming and flickering lights throughout the home, along with multiple appliances not operating correctly. Checked voltage at the main panel and found an imbalance: one leg was reading 124 volts while the other was only reading 24 volts. I contacted Oncore to cut the meter seal and open the meter base. The line side showed the same readings—124 volts on one leg and 24 volts on the other—confirming this is an issue on Oncore’s side. I informed the customer that no further diagnostic or repair work can be performed until Oncore resolves the voltage issue. Once their line is fixed, we will return to inspect her appliances, outlets, switches, and breaker panel to verify proper voltage balance a
- Dry water heater pan as best as possible. - dry off sensor and attempt to turn back on and restore hot water. ** no warranty ** Cleaned up water as much as possible, cleaned sensor and reset board. Turned water back on and tested everything is working good now , cleaned up trash
1. Drop out of switch box with constant hot 2. Surface mount junction box 3. Surface mount metal clad cable 4. Run cable down to new surface mounted plug 5. Install gfci breaker per code 6. Disconnect sycom surge (hazard) 7. Install whole home surge (lifetime warranty) Friday- 8-11 Ran power from disposal switch down into a junction box and ran MC under cabinets to sink location and installed outlet for instant water heater under sink. Removed old sycom surge connected to main lugs and installed new whole home surge protection
- attempt to pop clog in yard due to complete stoppage No warranty Successfully restored flow did explain to customer there is no warranty on the work. Ran the cable and I was able to get the water to drop did leave an estimate for camera inspection so we could look at the line and see what issues are currently in there however, customer currently does not want to do that. Emailed estimate he said he will call back. Quotes are good for 30 days
Arrived on the job site, and the customer requested the installation of two small chandeliers. Provided a 0.7 discount on one of the fixtures. Completed all work, and everything is operating perfectly. The customer is 100% happy with today’s visit and understands that there is a five-year warranty on all connections and installations.
Arrived on the job site. The customer stated that he wanted the outlet located beneath the panel replaced, as it was not GFCI protected. I installed a GFCI outlet to bring it up to safety standards since it is in a wet location. The customer also had a four-foot, four-bulb fluorescent fixture with two internal ballasts that were not working properly. I rewired and bypassed the ballasts to convert the fixture to LED and installed LED hard-drive bulbs. The fixture is now operating correctly. Additionally, I replaced the switch that controls the light fixture, pigtailing the switch leg and the hot conductor accordingly. I asked the customer if he wanted solutions for reworking the entire junction box and the two-gang switch box with new pigtails. The customer declined and requested that I address only the switch for the four-foot LED fixture. I also noticed that the home has an FPE subpanel and an older GE main breaker panel, both approximately 40–50 years old. I provided solutions for
Replaced two delta brand shower valve cartridges in primary bathroom. 5 year warranty on parts and labor.
Customer called us out for wanting to shower valve replaced in home, with updated Delta fixtures. Talked to him about everything he needed , He also showed me one angle stop that had a slight drip turned on. Estimates for shower valves and one angle stop/ supply line. Customer is getting multiple estimates. I let him know after he gets more quotes to call us back as we offer an apples to apples price match. And we want to earn his business. Quotes are good for 30 days
Customer called us out for a leak somewhere in home looked around the only obvious leak was the whole home shutoff box was full of water. - gave estimate for whole home shutoff replacement and checking work to figure out if leak is on yard side home side or if that was the only leak. Customer needs to talk with his wife and will call back.
InStalled instant hot water filler at kitchen sink. Installed prv and whole home shut off in customers front yard flower bed. Installed tankless water heater in second story attic. Installed new toilet in guest bathroom. Paid with good leap. Job complete. Schedule Inspection after roofers have completed work.
Met homeowner onsite and answered all questions about the electrical system. Found that the unlabeled breaker was for the range. The breaker with the the light constant on it operational and is functioning it is just a small manufacturer defect the does not effect operation.
