Customer called about a possible warranty on work we completed 10 months ago. Customer stated that there were lights flickering for the last few months. Lights are only the 3 kitchen island pendant lights. Lights were not flickering while I was on site. Toggling the switch on and off can cause the bulbs to pulse in unison. Issue is most likely the smart bulbs currently being used. Recommended replacing the bulbs
Customer called about the kitchen overhead lights and under cabinet lights not working. Lights are controlled by two smart switches in the same double gang switch box. The front left bedroom ceiling fan light is not working but the smart switch has an indicator light that is on. Customer is waiting to hear back from her husband before proceeding with the repairs. Left option for troubleshooting. Informed customer that we do not supply smart switches only standard switches with troubleshoots but she said they may have extras somewhere.
Failed inspection will need to reschedule after warranty repairs have been completed.
Customer is saying we told him that the diagnostic would be free. Customer is refusing any quotes for repair
Arrived on site and the customer stated that the front outdoor outlet was not working. Inspected the garage and found that the GFCI outlet feeding the exterior receptacle was tripped. The GFCI had been replaced recently. Informed the customer that moisture intrusion or the outlet being in poor condition could cause the GFCI to trip due to water detection. Recommended replacing the front and back outdoor outlets with new receptacles and installing in-use (bubble) covers for added protection. Also observed that two dedicated garage circuits were not GFCI protected. Installed GFCI breakers to protect the dedicated outlets on the left side of the panel, as well as the refrigerator circuit located next to the existing GFCI. All work performed is covered under a five-year warranty, including the two GFCI breakers, outdoor outlets, and bubble covers. Customer is 100% happy and satisfied with today’s service.
Replaced a gen 2 breaker that controls the kitchen fridge and island plugs. Power restored. Recommending to swap out the remaining 3 recalled breakers as well as install a whole home surge protector which is not only a code requirement but also to protect electrical system from common occurrences of surges. We would greatly appreciate a 5 star review for your electricians today Kevin and Blake! Thank you for choosing Top Tech Electrical and Plumbing!
Arrived on site and the customer stated that a four-foot fluorescent light fixture in the master bedroom closet was not working properly due to a failed ballast. The customer also had a 40-amp oven circuit where the oven had shorted, causing the breaker to trip and no longer function properly. The customer advised that the oven had already been unplugged. I explained that we could start by replacing the breaker, and after replacement, the circuit held and operated properly. The customer stated they will be purchasing a new oven. I also bypassed the ballast in the four-foot fixture and converted it to a 120-volt LED fixture using two direct-wire LED bulbs. Both the LED bulbs and the 40-amp breaker include a five-year warranty. A safety evaluation was offered, and the customer was asked if they would like written solutions for any recommended updates, such as smoke detectors, surge protection, or breaker upgrades. The customer declined additional solutions at this time. The customer is
Customer wanted a quote on EV charger and says that he will give us a call back if he decides to move forward with it and says doesn’t really need it since he has a 120 plug. Quote is good for 30 days and customer is happy with today’s visit.
Customer called us out for higher pressure than normal wanted to get pressure checked and estimate for prv replacement. Looked throughout home with customer and checked pressure at front outside hose faucet ( pressure was 95psi ) did explain to customer that is very high compared to the 80 psi it is supposed to be at and is only going to keep going up until it closes completely and result in no pressure. Gave estimate for prv w expansion tank and without , explained the differences between. Customer wants to think about it, explained I will call supervisor and see if there’s anything he can do about it so we can take care of it today. They said they need to think about it. Quotes are good for 30 days.
Arrived to look at warranty for a chandelier on a 20 foot ceiling that we repaired a burnt wire and since then the fixture was buzzing and has stopped again. Scheduled a return for Tuesday the 9th for install crew to return and open the canopy cover and fix the wires properly. The homeowner will also have led bulbs onsite so we can replace the incandescents to reduce the load that is being applied to the 18 gauge fixture wire.
Arrived on the job site, and the customer stated that he had two faulty GFCI outlets as well as non-working Ethernet ports. Upon inspection of the media box, I found that the small black device acting as the Ethernet port hub was burned out and needed to be replaced. After bypassing it and plugging the Ethernet cables directly into the modem, all Ethernet connections worked properly. I replaced both GFCI outlets in the garage and the GFCI in the master bathroom. The customer understands that the GFCI replacements come with a five-year warranty. The customer is 100% happy and satisfied with today’s visit.
Arrived to look at issue with front porch outlet not operating and found that the gfci in the garage had been tripped so showed home owner how to reset and that resolved issue. Also while there they had a circuit trip off that feeds the gate opener and ceiling fans on the back porch. The conduits are completely broken so provided quotes to replace from the box on the house to the outlet box on porch and to the opener. If trench will be provided for us an appointment prior to work being performed will be required to confirm the minimum burial depth has been met at all points along the trench which is 18 to top on conduit.
December 10-2 job return 1. Run wire for chandelier around skylight 2. Install 2 fan brace boxes 3. Install 2 large chandeliers 4. Chandelier assembly 5 year warranty only on install Installed two fan rated boxes in kitchen and installed two large chandeliers with crystals. Ran existing switchleg to first chandelier and ran power over to other Chandalier
Upon arrival the customer’s mother directed me to the front hose bib and explained that water has been leaking inside the home from a leak. After looking at the outside faucet advised customer that the current configuration was done by a handyman and not a plumber. Gave best case scenario for replacement. No work authorized at this time.
Restore flow to upstairs toilet, found small plastic bag in trap. No warranty for drain clear. Offered safety inspection on plumbing system, customer declined. Job complete.
