Mike came out to swap out a ceiling fan; I was notified when he was en route, he showed up on time, & he was extremely professional. He did great work & finished the job in a timely manner...definitely surpassed all expectations & I will call again for any future electrical needs.
Overall Experience
Quality
Price
Convenience
Customer had a bad GFCI in the garage behind a fridge that would not reset controlling his front door plug and back door plug. Explain to customer how GFCI works and what it does and that Christmas lights will trip a GFCI if they’re not sealed properly. Explain to customer if we had to come back out we will Have to do more troubleshooting on the other outlets. Blake@calltoptech.com
Arrived on site and the customer stated that his outdoor and garage outlets were not working. He also requested an additional quote for adding circuit extensions and installing new outlets in the hallways—one downstairs and one upstairs. Performed a troubleshooting diagnostic to determine why the outdoor and garage outlets had lost power. Found multiple issues, including severely corroded and rusted connections at the outdoor outlets, as well as a GFCI in the garage that was not functioning properly. During inspection of the panel, I noticed a 2-pole 70A Homeline breaker installed where a 2-pole 30A BR Eaton breaker should have been, since the panel is an Eaton BR model. Replaced the incorrect breaker and completed the diagnostic, restoring proper functionality to all affected circuits. Customer is 100% happy and satisfied with today’s visit and understands that he has a 5-year warranty on the new 2-pole 30A AC #2 breaker, as well as on the front door outlet, back door outlet, garag
Arrived to look at issue with a circuit not operating. Found that we replaced multiple outlets on the circuit for the homeowner however one behind a bed did not get replaced and was stablocked. Replaced the defective device to resume normal operation of the circuit.
- Preform complete rebuild on hall bath toilet ( remove tank and replace fill valve , flapper , flush valve , tank to bowl gasket and bolts / gaskets for tank ) reinstall tank and test. - replace old emergency shutoff valve and supply line w new. ** if any damage is noticed on tank pricing will be given for next steps ** Successfully completed work , tested multiple times and showed homeowner completed work he is satisfied with the work. Cleaned up tools and trash Did explain to customer that he cannot put any chemicals in tank if so it will void the warranty ** 5yr warranty on repair **
Customer calls out for a clogged drain gave estimate for roof access. Customer said it was too high called supervisor to see if there’s anything he could do about it. He took 5% off. Also gave an estimate for attempting through the shower with the drain special. Customer is not going to be moving forward with any work today.
Coming back out with Marco on Thursday 8-11am
Needs to be rescheduled as phone call only November the 10th
Arrived on site, and the customer stated that he wanted to replace the ceiling fan in one of the bedrooms. The customer had the new ceiling fan on site. He also requested a troubleshoot for the outdoor outlets. When testing the outlets with a plug tester, voltage was present and the GFCI did not trip—everything was functioning properly. Performed a safety evaluation and found a few code violations, including outdated smoke detectors and the absence of a whole-home surge protector. We’ll be returning on Tuesday the 28th with my supervisor to discuss solutions. The customer was very happy and satisfied with today’s visit and understands that there is a five-year warranty on the ceiling fan connections.
Did not install test equipment as city has inspection scheduled for the following day.
Arrived to warranty the dryer circuit as it was not operating properly to find that the wires had been crossed with another circuit. To correct the issue I installed all circuits under the proper breakers so that the dryer is receiving 240 volts.
- Dig up sewer line that has roots going in. - dig up to 2ft in front of and 5ft behind the issue ( 7ft total ) - replace old piping w new premium sch 40 pvc. Bedding pipe , graded hole and excavation/ backfill included ** 5yr warranty ** permit and inspection included ** Tested all work and showed homeowner everything is working good no leaks. Left test ball and hole open for inspection ( test ball is under bush near hole )
Arrived on job site customer stated that he wanted a couple more outlets to be installed. Inside of the garage gave solutions on adding outlets inside of the garage and also added a home surge protection. Customer wants some time to think about the quote and will call back to go forward with the customer is 100% happy and satisfied with today’s visit.
Arrived on site , tenet was onsite, he let me inside the home and I spoke to him about the issues he’s been having. Checked garage and found access panel with shutoff and prv in wall. Tested pressure to home it was about 89-90psi meaning the prv has failed. Wrote up 2 solutions however was unable to reach homeowner, emailed pictures and invoice. Called customer and spoke with him about pricing. He did let me know he is going to call out a different company today to get a quote. I did explain our apples to apples price match. Also explained that if he calls someone out, it needs to be a licensed plumber not a handyman. As only plumbers are allowed to work on any type of plumbing in the state of Texas and carry insurance.
Perform lightning strike inspection, troubleshoot and repair bathroom lights not working, install first responders disconnect, replace meter base, install main electric panel, install grounding system, install whole home surge protection, install smoke detectors
Replace meter base, install first responders disconnect, install main electric panel, install grounding system, install whole home surge protection, install smoke detectors