Marco did a great job today helping me install a new ceiling fan. He was prompt and completely explained all cost before he started the job.
Overall Experience
Quality
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1. Troubleshoot and repair power loss to middle left bedroom closet pullchain fixture and 3 bedroom outlets 2. Replace 4 closet pullchain fixtures with customer supplied fixtures (1 included with troubleshoot 3. Troubleshoot and repair dinette 3 way switches not working properly (includes replacing switches) 4. Replace living room light bulbs (free)
Need to come back with Marco February 2nd morning window
Will need to reschedule next Wednesday because customer is talking to mom about financing.
Customer called wanting to install outlets for bidets, installing an outlet for power to a garage door keypad, installing a video floodlight and replacing the smoke detectors. Left options for all work described marco@calltoptech.com 682-262-5759
Today, Kevin was assigned to take care of Jason and Julia’s residence! Kevin performed a troubleshoot on upstairs lighting circuit. Upon conducting he troubleshoot there were some concerning things brought to his attention such as knicks in the wires, a wire that was untraceable having improper readings, as well as wires damaged from being shoved into junction boxes. Also upon solving issues by applying insulation tape, there was also an open neutral reading on another plug on a completely different circuit. Kevin informed the Mihail family and recommended a whole home redevice for four reasons: -To be able to apply liquid tape and or insulation tape to knicks to stop any potential future damages to wires. -To be able to replace builder grade devices. -To properly terminate wires. -And to cover the homes devices for 5 years to prevent future issues. To get a second pair of eyes and another opinion Kevin also brought his concerns to his supervisor Marco, who drove to take a look, and t
Customer called wanting to install an outlet for his TV, separate kitchen lighting into two different switches with a dimmer and to install a floodlight above the garage door. Left options for with and without customer supplied dimmer switch. Applied 5% discount
1. Remove burnt out master bedroom ceiling fan 2. Assemble and install new ceiling fan 3. Install customer supplied attic pullchain fixture (free) 4. Install metal fan rated pancake junction box Tested and all working fine. Discussed replacing the original breaker box as well. Customer is happy with the installation
Install medium jbox for cooktop in kitchen due to it not having one previously. Everything worked with no issues and checked voltage and everything was fine.
Cut drywall to access plumbing Cut out old washer box with the old valves Plumbing in a new box connecting to existing drain and water lines No drywall repair included 3 year parts and labor warranty
Replacing all outlets and switches in kitchen, extending microwave circuit in concrete to island, adding led strip lighting for kitchen cabinets, adding a new outlet and switch on the opposite side of kitchen, installing a light in cabinet on the far side kitchen cabinet, adding a switch for led lights with a dimmable transformer, pulling a permit for all electrical work. Installed under cabinet LED tape lighting under all cabinets and inside upper cabinets as well. Installed microwave outlet in cabinet, and installed 240 volt outlet for electric oven. Installed gfci breaker for microwave. Will be returning to complete project for other cabinet that was damaged for led light and switch customer already paid on
Arrived on site, and the customer stated she wanted a ceiling light fixture replaced in her restroom. I provided a solution for replacing the fixture. I also informed her that I would be performing a safety evaluation and asked if she would like solutions for any items that might come up. She stated she was only interested in receiving solutions for a surge protector and a breaker, and did not want solutions for any other findings. The customer understands that all quotes are valid for 30 days and will call back if she decides to move forward with any of the recommended solutions. Customer is 100% happy and satisfied with today’s visit.
Customer had a switch plug that was wired incorrectly after replacing all plugs in the middle hallway bedroom. Had to correct wiring with customer supplied outlets and we will not warranty or be responsible for anything in the house due to the panel being a hazard. Everything works with no issues
Arrived to look at issue with the EV circuit has lost power again. Confirmed the amperage is set properly in the homeowners app and the circuit is installed to code but the panel damage has furthered preventing the breaker from operating. Prior to the circuit being installed the panel was already visibly damaged on the bus bar. Top tech is not responsible for the panel as our warranty only covers the circuit that we installed and we are unable to repair the circuit at this time due to the panels current condition. Provided quotes to replace the panel and bring the entire electrical system up to current 2023 National Fire and electric safety code. Oncor requires three days prior notice for disconnect/reconnect which will have fees that have to be approved by the owner and will be inspected by the city.
