I was able to receive the information I called for. Although I was upset in the beginning, he was very pleasant and was able to give me the information I needed.
Response from Wise Loan:
Pamella, thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. If we can be of further assistance, please do not hesitate to contact us directly at (800) 516-7840 or email hello@wiseloan.com. Best regards, Wise Loan