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Tech was on point and made the work look easy. He was very knowledgeably and so easy to work with.
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Luis is a top notch technician, one of the best!
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Luis has always been very helpful and maintains a high level of professionalism.
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Even with a new hasp key the FireWorks installation was not without issue. The program would not install with the PC network adapter enabled. Yet it cannot connect to the ESTx main computer without the network adapter which then would not re-enable in normal Windows. Was able to enable it in Windows Safe mode so Luis could connect FireWorks with the ESTx computer. End result is the FireWorks is working again. Luis, as always, was professional and courteous.
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Luis was unsuccessful in getting FireWorks installed on our standalone PC. Luis is a good technician, as well as courteous and professional. ASA should brief technicians on a site's particular requirements for installing FireWorks to minimize difficulties.
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Checked in with the client to perform the annual inspection of the backflow prevention device and found it failing to hold pressure during the test. Diagnosed the issue as a worn-out check valve causing water to flow in the reverse direction. Replaced the faulty check valve and retested the system. The backflow prevention device is now holding pressure properly and compliant with code requirements.
Checked in with the client to inspect the kitchen suppression system and noticed low pressure in the agent cylinder. Further inspection revealed a slow leak from the cylinder valve. Replaced the faulty valve, recharged the cylinder to the correct pressure, and conducted a system test. The suppression system is now fully operational and ready for service.
Checked in with the client to perform routine maintenance on the fire alarm system and found several devices not communicating with the main panel. Upon further diagnosis, the issue was traced to a faulty SLC loop causing intermittent signal loss. Replaced the damaged wiring section and reset the system to ensure full functionality. Verified that all devices are now reporting correctly and the system is back to normal operation.
Checked in on-site with the client for scheduled fire pump services and identified abnormal noise coming from the jockey pump. Upon inspection, we discovered excessive vibration caused by a misaligned coupling. Realigned the coupling and tightened all connections to manufacturer specifications. Retested the system, and the pump is now operating smoothly and within normal parameters.
Fire Door Inspection Annual inspection Fire door drop test BRC ID: 1116160
