2710 Northridge Dr. Suite #F
Grand Rapids, MI 49544
1-800-968-2871

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Local Reviews
for tustin, mi

Rated 3.8 out of 5 stars based on 5 customer reviews

Unprofessional and sloppy

Technician left while alarm panel was still in alarm mode. When asked about it replied that it wasn’t his job. Forgot to turn on valve on dry sprinkler compressor causing system to lose pressure and activate, flooding the attic. Did not drain water in compressor.

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Director

Dave provided knowledgeable troubleshooting and explained issues clearly. We appreciate his attention to detail and problem solving.

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Director


Response from Fire Pros | Fire Systems of MI | Adam's Fire :

Thank you for leaving your review! We greatly appreciate your feedback and are glad that we provided you valuable service! At your convenience, please consider sharing your experience on Google as well. https://tinyurl.com/yylegs7q Thanks again and have a fire safe day!

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Thorough and professional.

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Job Locations
for tustin, mi

Brandon  F.

Brandon F. Job Checkin

Completed quoted work on fire extinguishers


Brandon  F.

Brandon F. Job Checkin

Completed kitchen suppression system inspection.


William S.

William S. Job Checkin


William S.

William S. Job Checkin

Sprinkler, Obstruction Investigation, and Hydrostatic Testing Repair


David H.

David H. Job Checkin


David H.

David H. Job Checkin


David H.

David H. Job Checkin


Sean W.

Sean W. Job Checkin


John  R.

John R. Job Checkin


Mike R.

Mike R. Job Checkin

Deficiency for FACP BY SODA VENDING: TheFACP in the main building shows an alarm. This alarm is coming from the Mawby building. The Mawby FACP shows zone two and zone seven in alarm. Zone seven is sprinkler water flow/tamper. I talked to technician who was working on that sprinkler system and he said, “our system is normal I could not get the seven off the panel it would not reset“.I was informed by Chris that Symplex replaced a smoke detector in this building while replacing the panel in Cedar Lodge. I walked the building and there is no smoke detectors in alarm. Since Symplex was here working on it they will need to return and check why panel will not reset.


William S.

William S. Job Checkin

Dry Mawby pump room lower lvl: Mawby Bldg (Dry System): Remove and replace the sprinkler piping and fitting that are leaking on the branch lines in the attic. Attic access is in the storage room at the beginning of the Aspen wing on the main level. The access is in the wall not in the ceiling. Dry Mawby pump room lower lvl: Mawby Bldg (Dry System): The air compressor fills the system to over 50 psi. The air pressure will need to be adjusted to a lower setting to avoid damage to system components. Wet Mawby pump room lower lvl: Mawby building: Not all types of installed heads available in spare head box. (1) 1/2” 155 degree SR chrome pendant - repair Wet Mawby pump room lower lvl: Mawby building: Pull (4) quick response sprinkler heads dated 1996 and send them to UL for testing. New sprinkler heads will be installed in place of the ones pulled. NFPA 25 (5.3.1.1.1.3) Sprinklers manufactured using fast-response elements that have been in service for 20 years shall be replaced, or re