Billy came in and helped out a lot we got the problem solved very quickly.
Will was very professional and quick to repair our issues here. Before leaving, he called his office to make sure there was nothing else. He even assisted me in clearing out the sounder alarm on my panel.
I am extremely happy with my whole experience dealing with the entire Fire Proos team. Everyone I have dealt with have been very knowledgeable and great to work with.
I work with a lot of contractors, and these guys worked harder, even in difficult, hot, cramped environments, completing large project sooner than expected!!
Matt was very knowledgeable. Not only did he assist in getting the system back up he was able to answer all the questions I had. The only thing that was less than amazing was that we had to wait almost 6 hours for a tech to arrive following our initial call. I do know that it was a weekend but for an emergency call that seems like a long wait, and we had little communication regarding why the wait was taking so long. That would be my only negative comment but once Matt got the call, he contacted me directly, gave me an ETA and went above and beyond while here.
ANNUAL FIRE ALARM SYSTEM INSEPCTION Vista 128 FBPT: 3 manual pull stations, 1 smoke detector, Sprinkler flow switches, tamper switches & low air switches. Note: sprinkler devices are tested during the annual sprinkler inspections.